... Amazon's voice technologies. We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing ...
... Amazon's voice technologies. We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing ...
... Amazon's voice technologies. We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing ...
... Amazon's voice technologies. We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing ...
Amazon is a fast-paced, demanding corporate environment, and JLL is here to provide professional ... Understanding of catering coordination, dietary restrictions, food safety, and hospitality best ...
Amazon is a fast-paced, demanding corporate environment, and JLL is here to provide professional ... Understanding of catering coordination, dietary restrictions, food safety, and hospitality best ...
... Amazon's voice technologies We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing ...
... Amazon's voice technologies We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing ...
... Amazon's voice technologies We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing ...
... Amazon's voice technologies We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing ...
Transportation Area Manager
Shepherdsville, KY · On-site
$61K - $82K/yr
... hospitality, healthcare, retail, and customer-facing / customer-service environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status ...
Transportation Area Manager
Shepherdsville, KY · On-site
$61K - $82K/yr
... hospitality, healthcare, retail, and customer-facing / customer-service environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status ...
HR Business Partner, AMZL
Simi Valley, CA · On-site
... years of Amazon (blue badge/FTE) experience - 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality ...
HR Business Partner, AMZL
Simi Valley, CA · On-site
... years of Amazon (blue badge/FTE) experience - 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality ...
HR Business Partner, AMZL
Plainfield, CT · On-site
You will be expected to work onsite at an Amazon facility. Key job responsibilities - Improve site ... care, hospitality, manufacturing). - Experience supporting and/or leading employee-focused ...
HR Business Partner, AMZL
Plainfield, CT · On-site
You will be expected to work onsite at an Amazon facility. Key job responsibilities - Improve site ... care, hospitality, manufacturing). - Experience supporting and/or leading employee-focused ...
... and Hospitality. This is a quota-carrying sales role. You will prospect, pitch, negotiate, and ... You will operate independently from the broader Amazon Advertising sales organization, building ...
... and Hospitality. This is a quota-carrying sales role. You will prospect, pitch, negotiate, and ... You will operate independently from the broader Amazon Advertising sales organization, building ...
... years of Amazon (blue badge/FTE) experience - 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality ...
... years of Amazon (blue badge/FTE) experience - 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality ...
You will be expected to work onsite at an Amazon facility. Key job responsibilities Improve site ... care, hospitality, manufacturing). - Experience supporting and/or leading employee-focused ...
You will be expected to work onsite at an Amazon facility. Key job responsibilities Improve site ... care, hospitality, manufacturing). - Experience supporting and/or leading employee-focused ...
HR Business Partner, AMZL
Louisville, KY · On-site
You will be expected to work onsite at an Amazon facility. Key job responsibilities - Improve site ... hospitality, manufacturing). PREFERRED QUALIFICATIONS - Master's degree, or MBA - Experience ...
HR Business Partner, AMZL
Louisville, KY · On-site
You will be expected to work onsite at an Amazon facility. Key job responsibilities - Improve site ... hospitality, manufacturing). PREFERRED QUALIFICATIONS - Master's degree, or MBA - Experience ...
You will be expected to work onsite at an Amazon facility. Key job responsibilities Improve site ... care, hospitality, manufacturing). - Experience supporting and/or leading employee-focused ...
You will be expected to work onsite at an Amazon facility. Key job responsibilities Improve site ... care, hospitality, manufacturing). - Experience supporting and/or leading employee-focused ...
... years of Amazon (blue badge/FTE) experience - 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality ...
... years of Amazon (blue badge/FTE) experience - 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality ...
HR Business Partner, AMZL
Miami, FL · On-site
You will be expected to work onsite at an Amazon facility. Key job responsibilities - Improve site ... care, hospitality, manufacturing). - Experience supporting and/or leading employee-focused ...
HR Business Partner, AMZL
Miami, FL · On-site
You will be expected to work onsite at an Amazon facility. Key job responsibilities - Improve site ... care, hospitality, manufacturing). - Experience supporting and/or leading employee-focused ...
HR Business Partner, AMZL
Naples, FL · On-site
You will be expected to work onsite at an Amazon facility. Key job responsibilities - Improve site ... care, hospitality, manufacturing). - Experience supporting and/or leading employee-focused ...
HR Business Partner, AMZL
Naples, FL · On-site
You will be expected to work onsite at an Amazon facility. Key job responsibilities - Improve site ... care, hospitality, manufacturing). - Experience supporting and/or leading employee-focused ...
HR Business Partner, AMZL
Bremerton, WA · On-site
... years of Amazon (blue badge/FTE) experience - 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality ...
HR Business Partner, AMZL
Bremerton, WA · On-site
... years of Amazon (blue badge/FTE) experience - 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality ...
The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. AWS Solutions ...
The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. AWS Solutions ...
The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. AWS Solutions ...
The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. AWS Solutions ...
Drive an Amazon-branded delivery vehicle OR Rental * Deliver packages to homes and businesses ... Retail, customer service, or hospitality Benefits: * 401(k) matching * Employee discount * Health ...
Quick apply
Drive an Amazon-branded delivery vehicle OR Rental * Deliver packages to homes and businesses ... Retail, customer service, or hospitality Benefits: * 401(k) matching * Employee discount * Health ...
Amazon Hospitality information
See salary details
$6.97 - $8.09
21% of jobs
$8.55 is the 25th percentile. Wages below this are outliers.
$8.09 - $9.20
9% of jobs
$9.20 - $10.31
7% of jobs
$10.31 - $11.43
0% of jobs
$11.43 - $12.54
0% of jobs
$12.54 - $13.66
1% of jobs
The median wage is $14.56 / hr.
$13.66 - $14.77
14% of jobs
$14.77 - $15.89
20% of jobs
$16.04 is the 75th percentile. Wages above this are outliers.
$15.89 - $17
17% of jobs
$17 - $18.12
5% of jobs
$18.12 - $19.23
5% of jobs
$6
$13
$19
How much do amazon hospitality jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for amazon hospitality in the United States is $13.38, according to ZipRecruiter salary data. Most workers in this role earn between $8.17 and $16.35 per hour, depending on experience, location, and employer.
What is Amazon Hospitality?
Amazon Hospitality refers to Amazon's suite of services and tools designed to help hotels, resorts, and other hospitality businesses manage their operations more efficiently. These solutions may include features for guest management, inventory control, and integration with Amazon's broader ecosystem, such as Alexa for Hospitality, which enables voice-controlled guest experiences. The goal is to streamline operations, enhance the guest experience, and leverage technology for better service delivery in the hospitality industry.
What are the key skills and qualifications needed to thrive in Amazon Hospitality?
To excel in Amazon Hospitality, you need strong customer service abilities, knowledge of hospitality operations, and experience in retail or service environments, often with a relevant degree or certifications in hospitality management. Familiarity with point-of-sale (POS) systems, inventory management software, and Amazon’s proprietary platforms is typically required. Outstanding communication, teamwork, and problem-solving skills set top performers apart. These skills ensure efficient operations, enhance guest satisfaction, and support the high service standards expected in Amazon’s hospitality offerings.
What are some common challenges faced by professionals in Amazon Hospitality, and how can they be addressed?
In Amazon Hospitality roles, professionals often navigate fast-paced environments where meeting high customer service standards and adapting to new technologies are key challenges. Balancing efficiency with personalized guest experiences requires strong communication skills and flexibility. Collaboration with cross-functional teams, such as operations, logistics, and technology, is essential to ensure seamless service delivery. Professionals can address these challenges by staying proactive in learning new systems, seeking feedback, and participating in ongoing training to enhance both technical and interpersonal skills.
What is the difference between Amazon Hospitality vs Amazon Customer Service Associate?
| Aspect | Amazon Hospitality | Amazon Customer Service Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent; hospitality experience beneficial | High school diploma or equivalent; customer service experience preferred |
| Work Environment | Hotels, resorts, event venues, often in guest-facing roles | Call centers, online chat, or remote support environments |
| Employer & Industry Usage | Used in Amazon's hospitality-related services or partnerships | Core role within Amazon's customer support operations |
Amazon Hospitality roles focus on guest experience in hospitality settings, requiring hospitality knowledge. In contrast, Amazon Customer Service Associates handle customer inquiries across Amazon's platforms, often remotely. Both roles involve customer interaction but differ in environment and specific skills required.
More about Amazon Hospitality jobs
What cities are hiring for Amazon Hospitality jobs?
Cities with the most Amazon Hospitality job openings:
What are the most commonly searched types of Amazon Hospitality jobs?
The most popular types of Amazon Hospitality jobs are:
What states have the most Amazon Hospitality jobs?
States with the most job openings for Amazon Hospitality jobs include:
What job categories do people searching Amazon Hospitality jobs look for?
The top searched job categories for Amazon Hospitality jobs are:
Sr. Technical Account Manager, Devices and Services Enterprise Support (DES)
Seattle, WA • On-site
Full-time
Re-posted 18 days ago
Amazon rating
7.4
Based on 7,154 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Job description
We are looking for a Sr. Technical Account Manager to serve as the technical advisor and trusted advocate for Devices & Services Enterprise Support (DES) most strategic enterprise partners. This is not a sales role - it is an opportunity to be the "voice of the partner" within the Devices & Services (D&S) organization, providing proactive, relationship-driven technical support to partners with complex, business-critical deployments.
As a Sr
TAM, you will develop deep knowledge of your assigned partners' technical environments, business objectives, and integration architectures. You will proactively identify risks before they become cases, coordinate escalations end-to-end, and provide strategic technical guidance that goes beyond reactive troubleshooting. You will work closely with DES Support Engineers, Program Managers, and cross-functional teams including Product, Engineering, Business Development, and Solution Architecture.
TAMs own complex partner relationships, lead initiatives to raise the bar for the TAM function, and provide direct input into DES's Enterprise support and monetization strategy.
Key job responsibilities
* Serve as the dedicated technical point of contact and trusted advisor for assigned high-value enterprise partners, developing deep understanding of their technical environments and business objectives
* Conduct proactive technical reviews of partner support history, open cases, and integration health - identifying issues before they become cases
* Deliver periodic partner health reports summarizing case activity, resolution trends, known issues, and upcoming changes
* Own escalation coordination end-to-end for assigned partners, ensuring partner awareness, status tracking, and resolution through Amazon engineering teams
* Provide strategic technical guidance on best practices, architecture, and integration strategies beyond reactive troubleshooting
* Facilitate partner onboarding, certification, and product launches with hands-on technical support
* Represent the partner's technical needs within DES and to Line of Business (LOB) engineering teams - acting as the partner's internal advocate
* Participate in partner calls alongside Solution Architects and Business Developers to assist with technical queries
* Collaborate with DES members to align on partner health and satisfaction, ensuring a unified partner experience
* Contribute technical content and partner-specific insights to Quarterly Business Reviews (QBRs) and partner reviews
* Raise the bar for the TAM function by improving processes, developing playbooks, and mentoring other team members
A day in the life
You will provide advocacy and strategic technical guidance to proactively keep partner implementations operationally healthy
The close relationships developed with your partners will allow you to understand their business needs and technical challenges. Those business needs and technical challenges will serve as input into internal discussions with cross-functional teams where you will develop a strategy to deliver value for your partners.
About the team
Devices and Services Enterprise Support (DES) is a dynamic global team delivering specialized technical support to enterprise partners building innovative solutions with Amazon's voice technologies. We tackle complex, mission-critical challenges daily - from troubleshooting sophisticated multi-device integrations in hospitality and senior living to providing architectural guidance for custom enterprise implementations
Our team works directly with major enterprises, solving unique technical problems across Amazon's device portfolio while building deep expertise in voice AI, smart home, and IoT technologies. It's a fast-paced, technically diverse work where every challenge is different.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US