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Amazon Hospitality Jobs (NOW HIRING)

Amazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the ... hospitality, healthcare, retail, and customer-facing / customer-service environments - Experience ...

Amazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the ... hospitality, healthcare, retail, and customer-facing / customer-service environments - Experience ...

Amazon Freight is seeking a highly skilled and motivated AFE Ops Associate to assist in the ... hospitality, healthcare, retail, and customer-facing / customer-service environments - Experience ...

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Amazon Hospitality information

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$6

$13

$19

How much do amazon hospitality jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for amazon hospitality in the United States is $13.38, according to ZipRecruiter salary data. Most workers in this role earn between $8.17 and $16.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in Amazon Hospitality, and how can they be addressed?

In Amazon Hospitality roles, professionals often navigate fast-paced environments where meeting high customer service standards and adapting to new technologies are key challenges. Balancing efficiency with personalized guest experiences requires strong communication skills and flexibility. Collaboration with cross-functional teams, such as operations, logistics, and technology, is essential to ensure seamless service delivery. Professionals can address these challenges by staying proactive in learning new systems, seeking feedback, and participating in ongoing training to enhance both technical and interpersonal skills.

What is Amazon Hospitality?

Amazon Hospitality refers to Amazon's suite of services and tools designed to help hotels, resorts, and other hospitality businesses manage their operations more efficiently. These solutions may include features for guest management, inventory control, and integration with Amazon's broader ecosystem, such as Alexa for Hospitality, which enables voice-controlled guest experiences. The goal is to streamline operations, enhance the guest experience, and leverage technology for better service delivery in the hospitality industry.

What are the key skills and qualifications needed to thrive in Amazon Hospitality, and why are they important?

To excel in Amazon Hospitality, you need strong customer service abilities, knowledge of hospitality operations, and experience in retail or service environments, often with a relevant degree or certifications in hospitality management. Familiarity with point-of-sale (POS) systems, inventory management software, and Amazon’s proprietary platforms is typically required. Outstanding communication, teamwork, and problem-solving skills set top performers apart. These skills ensure efficient operations, enhance guest satisfaction, and support the high service standards expected in Amazon’s hospitality offerings.

What is the difference between Amazon Hospitality vs Amazon Customer Service Associate?

AspectAmazon HospitalityAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; hospitality experience beneficialHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHotels, resorts, event venues, often in guest-facing rolesCall centers, online chat, or remote support environments
Employer & Industry UsageUsed in Amazon's hospitality-related services or partnershipsCore role within Amazon's customer support operations

Amazon Hospitality roles focus on guest experience in hospitality settings, requiring hospitality knowledge. In contrast, Amazon Customer Service Associates handle customer inquiries across Amazon's platforms, often remotely. Both roles involve customer interaction but differ in environment and specific skills required.

More about Amazon Hospitality jobs
What cities are hiring for Amazon Hospitality jobs? Cities with the most Amazon Hospitality job openings:
What are the most commonly searched types of Amazon Hospitality jobs? The most popular types of Amazon Hospitality jobs are:
What states have the most Amazon Hospitality jobs? States with the most job openings for Amazon Hospitality jobs include:
What job categories do people searching Amazon Hospitality jobs look for? The top searched job categories for Amazon Hospitality jobs are:
Infographic showing various Amazon Hospitality job openings in the United States as of July 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $27,839 per year, or $13.4 per hour.
Account Executive, Commercial - Distributed Locations, Hospitality, Amazon Business

Account Executive, Commercial - Distributed Locations, Hospitality, Amazon Business

Amazon

Arlington, VA

Full-time

Posted 18 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,012 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive.

At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries.

Unlock your career potential.
Key job responsibilities
Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges
Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions
Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption
Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams
Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment
A day in the life
As the single point of contact for our Amazon Business hospitality customers-hotels, restaurants, cruise lines, sports and entertainment companies, -you wear two hats. Your morning might start prospecting for net-new business, then shift to deepening existing relationships through account management-based selling. You partner closely with customers in the procurement and financial space, supporting end users and driving adoption across their organizations

Throughout the day, you're solving problems, removing friction, and uncovering opportunities to add value. It's a hybrid role built on expertise, trusted relationships, and a genuine commitment to helping your customers succeed.
About the team
The Amazon Business Hospitality team is dedicated to developing solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the Hospitality sector. The ideal candidate will have relevant hospitality consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US