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Amazon Hospitality Jobs (NOW HIRING)

Solutions Architect, Travel & Hospitality

Herndon, VA · On-site +1

$64.75 - $85.25/hr

The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build ... Hospitality) use-cases. -Author and contribute to AWS customer-facing publications such as ...

Solutions Architect, Travel & Hospitality

Herndon, VA · On-site +1

$64.75 - $85.25/hr

The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build ... Hospitality) use-cases. -Author and contribute to AWS customer-facing publications such as ...

Solutions Architect, Travel & Hospitality

Herndon, VA · On-site

$64.75 - $85.25/hr

The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build ... Hospitality) use-cases. -Author and contribute to AWS customer-facing publications such as ...

Regional Maintenance Manager

Shippensburg, PA · On-site

$62K - $81K/yr

... hospitality management experience - 1+ years of Microsoft Office products and applications experience - Bachelor's degree, or 2+ years of Amazon experience - Bachelor's degree in Electrical or ...

... hospitality, healthcare, retail, and customer-facing / customer-service environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status ...

... hospitality, healthcare, retail, and customer-facing / customer-service environments - Experience managing a team of 20+ employees Amazon is an equal opportunity employer and does not discriminate on ...

... hospitality, healthcare, retail, and customer-facing / customer-service environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status ...

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... services, or hospitality management experience - Work a flexible schedule/shift/work area ...

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Amazon Hospitality information

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$6

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$19

How much do amazon hospitality jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for amazon hospitality in the United States is $13.38, according to ZipRecruiter salary data. Most workers in this role earn between $8.17 and $16.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in Amazon Hospitality, and how can they be addressed?

In Amazon Hospitality roles, professionals often navigate fast-paced environments where meeting high customer service standards and adapting to new technologies are key challenges. Balancing efficiency with personalized guest experiences requires strong communication skills and flexibility. Collaboration with cross-functional teams, such as operations, logistics, and technology, is essential to ensure seamless service delivery. Professionals can address these challenges by staying proactive in learning new systems, seeking feedback, and participating in ongoing training to enhance both technical and interpersonal skills.

What is Amazon Hospitality?

Amazon Hospitality refers to Amazon's suite of services and tools designed to help hotels, resorts, and other hospitality businesses manage their operations more efficiently. These solutions may include features for guest management, inventory control, and integration with Amazon's broader ecosystem, such as Alexa for Hospitality, which enables voice-controlled guest experiences. The goal is to streamline operations, enhance the guest experience, and leverage technology for better service delivery in the hospitality industry.

What are the key skills and qualifications needed to thrive in Amazon Hospitality, and why are they important?

To excel in Amazon Hospitality, you need strong customer service abilities, knowledge of hospitality operations, and experience in retail or service environments, often with a relevant degree or certifications in hospitality management. Familiarity with point-of-sale (POS) systems, inventory management software, and Amazon’s proprietary platforms is typically required. Outstanding communication, teamwork, and problem-solving skills set top performers apart. These skills ensure efficient operations, enhance guest satisfaction, and support the high service standards expected in Amazon’s hospitality offerings.

What is the difference between Amazon Hospitality vs Amazon Customer Service Associate?

AspectAmazon HospitalityAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; hospitality experience beneficialHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHotels, resorts, event venues, often in guest-facing rolesCall centers, online chat, or remote support environments
Employer & Industry UsageUsed in Amazon's hospitality-related services or partnershipsCore role within Amazon's customer support operations

Amazon Hospitality roles focus on guest experience in hospitality settings, requiring hospitality knowledge. In contrast, Amazon Customer Service Associates handle customer inquiries across Amazon's platforms, often remotely. Both roles involve customer interaction but differ in environment and specific skills required.

More about Amazon Hospitality jobs
What cities are hiring for Amazon Hospitality jobs? Cities with the most Amazon Hospitality job openings:
What are the most commonly searched types of Amazon Hospitality jobs? The most popular types of Amazon Hospitality jobs are:
What states have the most Amazon Hospitality jobs? States with the most job openings for Amazon Hospitality jobs include:
Infographic showing various Amazon Hospitality job openings in the United States as of May 2026, with employment types broken down into 22% Full Time, and 78% Part Time. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $27,839 per year, or $13.4 per hour.
F1 Program Manager, Global Hospitality

F1 Program Manager, Global Hospitality

Amazon

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,817 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers


Job description

AWS Global Hospitality is seeking an experienced and results-driven F1 Program Manager to lead the planning, execution, and optimization of AWS's Formula 1 hospitality events across North America (NAMER) while providing strategic guidance and operational support for F1 field-led events globally. This role is central to maximizing the business impact of AWS's F1 sponsorship through world-class customer-facing experiences that accelerate pipeline, deepen executive relationships, and drive measurable ROI.
The ideal candidate will serve as the primary owner of the NAMER F1 event portfolio and act as a trusted partner to field marketing teams worldwide, ensuring consistency, quality, and business alignment across all F1 activations. You will also contribute to the global strategic direction of the F1 Program and play a key role in stakeholder management across AWS business units and leadership.
Key job responsibilities
Strategic Planning: Own the end-to-end planning and execution of all F1 hospitality events in the NAMER region, including race weekends, customer experiences, and ancillary activations (e.g., Miami Grand Prix, Las Vegas Grand Prix, Canadian Grand Prix, and any future North America races).
Demand Generation: Partner with Sales, Business Development, and Account teams to develop and execute demand generation strategies that drive high-value customer and prospect attendance. Define nomination criteria, manage invitation workflows, and ensure optimal guest list composition aligned with business priorities.
On-Site Execution: Lead all on-site logistics and experience delivery, including venue management, hospitality operations, agenda programming, speaker coordination, branding, and VIP experiences. Ensure flawless execution that reflects the AWS brand standard.
Business Results & ROI: Define and track key performance indicators (KPIs) for each NAMER event, including pipeline influence, opportunity acceleration, executive engagement, and customer satisfaction. Develop post-event reporting and insights to demonstrate ROI and inform future investment decisions.
Budget Management: Own the NAMER F1 event budget, ensuring efficient allocation of resources and cost optimization while delivering premium experiences.
Vendor & Partner Management: Manage relationships with third-party vendors, agencies, venue partners, and the F1/team partnership ecosystem as it relates to NAMER activations.
About the team
The Global Executive Marketing (GEM) Hospitality team is responsible for managing AWS's portfolio of hospitality benefits through marketing partnerships with leading sports and entertainment brands. Our mission is to demonstrate the power of technology and the art of the possible through approachable use cases that are changing the way fans experience sports and entertainment.
BASIC QUALIFICATIONS
- 4+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience using Microsoft Excel to manipulate and analyze data
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
- Experience in brand identity and voice development
- Experience creating brand marketing content
PREFERRED QUALIFICATIONS
- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
- MBA
- Familiarity with the Formula 1 ecosystem, motorsport hospitality, and sports sponsorship activation's.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Mountain View - 88,700.00 - 155,200.00 USD annually
USA, CA, San Francisco - 88,700.00 - 155,200.00 USD annually
USA, NY, New York - 88,700.00 - 155,200.00 USD annually
USA, TX, Austin - 80,600.00 - 141,100.00 USD annually
USA, VA, Arlington - 80,600.00 - 141,100.00 USD annually
USA, WA, Seattle - 82,700.00 - 141,100.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US