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Amazon Customer Service Representative Jobs in Jackson, MS

Tower Loan

Customer Service Representative

Byram, MS · On-site

$13.75 - $18.75/hr

Join Our Team as a Customer Service Representative We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to ...

Tower Loan

Customer Service Representative

Richland, MS · On-site

$13.75 - $18.75/hr

Join Our Team as a Customer Service Representative We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to ...

Towerloan

Customer Service Representative

Richland, MS

$13.75 - $18.75/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Tower Loan

Customer Service Representative

Byram, MS · On-site

$13.75 - $18.75/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Towerloan

Customer Service Representative

Byram, MS

$13.75 - $18.75/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

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All JobsAmazon Customer Service Representative JobsAmazon Customer Service Representative Jobs in Jackson, MS

Amazon Customer Service Representative information

See Jackson, MS salary details

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How much do amazon customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for amazon customer service representative in Jackson, MS is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is an Amazon Customer Service Representative?

An Amazon Customer Service Representative assists customers with inquiries, orders, returns, and technical support through phone, chat, or email. They ensure a positive shopping experience by resolving issues efficiently and professionally. Strong communication skills, problem-solving abilities, and knowledge of Amazon policies are essential. This role may involve handling high call volumes and working in a fast-paced environment while maintaining excellent customer service.

What does an Amazon Customer Service Representative do?

A typical day for an Amazon Customer Service Representative involves assisting customers via phone, chat, or email to resolve questions about orders, returns, and account issues. You’ll spend much of your time troubleshooting problems, documenting customer interactions, and collaborating with teammates or supervisors when complex issues arise. The role can be fast-paced, with a strong focus on meeting quality and response time goals. You may work independently much of the time, but also benefit from regular team meetings and access to resources that help you support customers effectively.

What skills and qualifications are needed to be an Amazon Customer Service Representative?

To excel as an Amazon Customer Service Representative, you should have strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, Amazon’s internal support systems, and basic computer proficiency are typically expected. Standout candidates bring empathy, patience, and adaptability to consistently deliver positive customer experiences. These skills ensure swift, accurate resolutions to customer inquiries and contribute to maintaining Amazon's reputation for exceptional service.

Can you actually work from home for Amazon Customer Service Representative?

Yes, Amazon Customer Service Representatives often have the opportunity to work from home, especially for remote roles that require strong communication skills and familiarity with customer service tools. These positions typically involve handling customer inquiries via phone, chat, or email and may require specific equipment and a quiet workspace. Availability of remote work can vary by location and role requirements.

How do I become an Amazon Customer Service Representative?

To become an Amazon Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants often complete an online application, pass a skills assessment, and may undergo training on Amazon's customer service tools and policies.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Jackson, MS?

The most popular types of Amazon Customer Service Representative jobs in Jackson, MS are:

What are popular job titles related to Amazon Customer Service Representative jobs in Jackson, MS?

For Amazon Customer Service Representative jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Amazon Customer Service Representative jobs in Jackson, MS look for?

The top searched job categories for Amazon Customer Service Representative jobs in Jackson, MS are:

Amazon Customer Service Representative jobs near you
Infographic showing various Amazon Customer Service Representative job openings in Jackson, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,071 per year, or $16.4 per hour.

Customer Service Representative

Tower Loan

Byram, MS • On-site

$13.75 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Tower Loan rating

6.3

Company rating: 6.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Join Our Team as a Customer Service Representative

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.

This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!

In The Role
  • Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
  • Receive and process payments in customer accounts.
  • Market to current, former, and potential customers to drive loan production.
  • Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
  • Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
  • Process loan applications and collect payments due.
  • Perform all other duties as assigned.
Required
  • High School Diploma or GED
  • Must have a valid driver's license and reliable vehicle
Preferred
  • Cash Handling, Sales, or Customer Service experience

Location: On-Site

The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.

Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!

Other team member benefits include:

  • Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
  • Up to 3% 401(k) Match
  • Paid Time Off (16 days per year after one full year, cash back for unused time)
  • Paid Holidays
  • Annual Raises and Performance Bonuses
  • Monthly Incentive and Employee Referral Bonuses
  • Participation in Charitable Campaigns

Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.

With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.

At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!

  • Discover more about our company and culture!
  • Read what our customers are saying about us!

What Tower Loan employees say

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