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Virtual Amazon Customer Service Jobs in Jackson, MS

Liveops

Remote Customer Service Agent

Jackson, MS · Remote

$13.50 - $18/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Brandon, MS · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

dbi

Alterations Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

Sharecare

Lead Customer Service Rep

Jackson, MS · On-site

Our comprehensive and data-driven virtual health platform is designed to help people, providers ... Customer Service - Escalations team member's primary responsibilities include:? * Handling ...

Amazon

HR Business Partner

Jackson, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer service. Success requires leveraging data-driven insights and understanding the importance ... You will be expected to work onsite at an Amazon facility. Key job responsibilities - Improve site ...

Amazon

Data Center Security Specialist

Canton, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security ...

Amazon

Data Center Security Specialist, DC Security

Canton, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security ...

Amazon

Area Maintenance Manager

Canton, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings ... customers are met with the Amazon smile. Come join us on our journey! About the Role: As an Area ...

Amazon

Data Center Security Specialist

Canton, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security ...

Amazon

Data Center Security Specialist

Canton, MS · On-site

  • Medical

  • Retirement

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security ...

Amazon

Automation Engineer

Canton, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of ... customers are met with the Amazon smile. Come join us on our journey! About the Role: As an ...

Amazon

Maintenance Manager

Canton, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers are met with the Amazon smile. Come join us on our journey! About the Role: As a ... teams of service technicians and automation engineers, fostering professional growth and ...

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All JobsAmazon Customer Service JobsVirtual Amazon Customer Service JobsVirtual Amazon Customer Service Jobs in Jackson, MS

Virtual Amazon Customer Service information

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$20

How much do virtual amazon customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for virtual amazon customer service in Jackson, MS is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $16.35 per hour, depending on experience, location, and employer.

What does a virtual Amazon customer service representative do?

A Virtual Amazon Customer Service Representative assists Amazon customers remotely by handling inquiries, resolving issues, processing orders, and providing information about products and services. They communicate with customers primarily via phone, chat, or email, ensuring a positive shopping experience. Representatives are trained to troubleshoot problems, handle returns and refunds, and escalate complex issues when necessary. This role requires excellent communication skills, patience, and the ability to work independently from a home office.

What are the key skills and qualifications needed to thrive as a virtual Amazon customer service representative, and why are they important?

To thrive as a Virtual Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, chat platforms, and Amazon's internal support tools is commonly required. Patience, empathy, and adaptability are crucial soft skills for managing diverse customer inquiries remotely. These skills ensure efficient, positive customer interactions and uphold Amazon’s commitment to exceptional service in a virtual environment.

What are the most common challenges faced by virtual Amazon customer service associates, and how can they be managed?

Virtual Amazon Customer Service Associates often encounter challenges like handling high volumes of customer inquiries, managing difficult or upset customers, and quickly adapting to new policies or technology updates. Effective time management, strong communication skills, and a supportive remote work environment are key to overcoming these hurdles. Amazon provides thorough training, ongoing support, and resources to help associates stay informed and perform well, even when working from home. Building strong problem-solving skills and staying organized can make the role more rewarding and less stressful.

What is the difference between Virtual Amazon Customer Service vs Virtual Live Chat Customer Support?

AspectVirtual Amazon Customer ServiceVirtual Live Chat Customer Support
Primary RoleAssist Amazon customers with orders, returns, and account issuesProvide real-time support via live chat for various companies
Work EnvironmentRemote, often within Amazon's platform or CRM systemsRemote, across multiple industries and platforms
Required SkillsCustomer service, problem-solving, familiarity with Amazon policiesCommunication skills, multitasking, technical proficiency
Employer & IndustryAmazon, e-commerceVarious companies, customer support services

Both roles involve remote customer support, but Virtual Amazon Customer Service focuses specifically on Amazon's platform and policies, while Virtual Live Chat Customer Support can serve multiple industries and companies. The core skills overlap, but the context and tools used differ.

What are the most commonly searched types of Amazon Customer Service jobs in Jackson, MS?

The most popular types of Amazon Customer Service jobs in Jackson, MS are:

What are popular job titles related to Virtual Amazon Customer Service jobs in Jackson, MS?

For Virtual Amazon Customer Service jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Virtual Amazon Customer Service jobs in Jackson, MS look for?

The top searched job categories for Virtual Amazon Customer Service jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Virtual Amazon Customer Service jobs?

Cities near Jackson, MS with the most Virtual Amazon Customer Service job openings:

Virtual Amazon Customer Service jobs near you
Infographic showing various Virtual Amazon Customer Service job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,390 per year, or $15.6 per hour.

Remote Customer Service Agent

Liveops

Jackson, MS • Remote

$13.50 - $18/hr

Contractor

Re-posted 6 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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