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Amazon Connect Jobs in Michigan (NOW HIRING)

Micro Auto Paint & Supplies, Inc.

Be Seen First

Customer Service Representative

Highland Park, MI · On-site

$17/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... Amazon, BigCommerce, Shopify, or similar platforms is highly desirable. · Strong computer skills ... · Ability to connect the dots, think critically, and proactively identify solutions and ...

New

Magna

Manager, Smart Factory Solutions

Troy, MI · On-site

$110K/yr

Develop and implement modern smart factory solutions that connect legacy manufacturing equipment to ... Hands-on experience with Amazon Web Services (AWS), including cloud architecture, deployment, and ...

Magna

Manager, Smart Factory Solutions

Troy, MI · On-site

$110K/yr

Develop and implement modern smart factory solutions that connect legacy manufacturing equipment to ... Hands-on experience with Amazon Web Services (AWS), including cloud architecture, deployment, and ...

Deloitte

Oracle Tech Cloud Senior Consultant

Detroit, MI · On-site

$62.75 - $79.25/hr

If you are passionate about innovation and believe your skills set you apart, we want to connect ... OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) * 1+ year of ...

Deloitte

Oracle Tech Cloud Manager

Detroit, MI

If you are passionate about innovation and believe your skills set you apart, we want to connect ... OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) * 2+ years of ...

Brkthru

Senior Media Trader

Southfield, MI · On-site

Translate platform data into clear insights and recommendations, and connect campaign decisions to ... Strong proficiency in programmatic platforms (e.g., DV360, The Trade Desk, Amazon, Beeswax) with ...

New

BDA

Associate Account Manager - NHL Team Sports

Troy, MI · On-site

$72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world ... Fortune 500 companies and major sports leagues and teams come to us looking to connect with their ...

Publicis Groupe Holdings B.V

Manager, Retail Search

Detroit, MI

$56K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... to connect brands and people. Our model to transform every brand experience will help clients ... Retail media buying experience on Amazon and one or more of the following platforms is required ...

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Showing results 41-56

All JobsAmazon Connect JobsAmazon Connect Jobs in Michigan

Amazon Connect information

What are the typical daily responsibilities of an Amazon Connect specialist?

As an Amazon Connect specialist, your daily responsibilities may include designing and configuring contact center flows, integrating Amazon Connect with other AWS services, and troubleshooting technical issues that arise within client environments. You'll collaborate closely with IT teams, business stakeholders, and support staff to ensure smooth contact center operations and optimize customer experiences. The role often involves analyzing system performance, recommending enhancements, and providing user training or technical documentation. This dynamic position provides opportunities to innovate and have a direct impact on customer engagement strategies.

What is an Amazon Connect?

An Amazon Connect job typically involves working with Amazon's cloud-based contact center service to design, implement, or support customer engagement solutions. Roles can include developers, solutions architects, support engineers, or contact center specialists who configure and optimize Amazon Connect for businesses. Responsibilities may involve setting up call flows, integrating third-party applications, using AI-driven analytics, or ensuring system reliability. These jobs require knowledge of AWS services, telephony, and customer experience best practices.

How does Amazon Connect work?

Amazon Connect is a cloud-based contact center service that enables businesses to set up and manage customer interactions. It works by routing calls and chats through a scalable platform, using features like automatic call distribution and interactive voice response, which can be customized with skills and integrations. Users typically configure workflows via a web interface and may require knowledge of AWS tools and contact center operations.

What is Amazon Connect jobs?

Amazon Connect jobs involve roles related to managing and supporting Amazon Connect, a cloud-based contact center service. These positions often require skills in customer service, cloud technology, and familiarity with contact center operations, and may include roles such as support engineers, system administrators, or customer service agents.

What are the key skills and qualifications needed to thrive in the Amazon Connect position, and why are they important?

To excel in an Amazon Connect specialist role, you need a solid background in cloud-based contact center solutions, experience with telephony systems, and a deep understanding of AWS services. Familiarity with Amazon Connect, AWS Lambda, Amazon S3, and certification as an AWS Certified Solutions Architect or Developer are commonly required. Strong problem-solving abilities, excellent communication skills, and adaptability help professionals succeed in dynamic environments and address client needs efficiently. These competencies are crucial for designing, implementing, and maintaining resilient, customer-centric contact center solutions on the AWS platform.

What are the most commonly searched types of Amazon Connect jobs in Michigan?

The most popular types of Amazon Connect jobs in Michigan are:

What are popular job titles related to Amazon Connect jobs in Michigan?

For Amazon Connect jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Amazon Connect jobs in Michigan look for?

The top searched job categories for Amazon Connect jobs in Michigan are:

Amazon Connect jobs near you
Infographic showing various Amazon Connect job openings in Michigan as of August 2026, with employment types broken down into 54% Full Time, 8% Part Time, and 38% Contract. Highlights an 81% In-person, and 19% Remote job distribution.

Senior Java Architect

American technologies consulting

Dimondale, MI • On-site

$94.90/hr

Contractor

Re-posted 18 days ago

Job description

Dimondale, MI - IT - DTMB - Agency Services - MSP - Software Solutions Architect - Senior Java Architect
 
Please ensure you attach the Cover Sheet (attached), valid Right to Represent with hybrid work schedule acknowledged and confirmed by candidate, and the candidate's resume with full legal first name, and last name ONLY. (Refer to Bid Submission Requirements). We request that resumes are kept to 4-5 pages, and your candidate may be rejected if this criteria is not met. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please use dotStaff Forms link: 
https://forms.dotstaff.com/en-US/public/SOMI/forms/df22aa32-ddd7-4035-91ac-2a10092614e3
References are required for this position. Please include a separate attachment with your submission that includes 2-3 professional references. Each reference should include the name, email, phone number, and their position title/company name.
A LinkedIn link should be included at the top of the resume. If candidate does not have a LinkedIn, this should be noted at the top of the resume.
The State of Michigan is looking for a Software Solutions Architect
Max Bill Rate: $94.90/hour
Top Skills & Years of Experience: 
• 12+ years of professional experience in software/application development, with strong expertise in Java and developing enterprise-level systems.
• 5+ years of experience in application architecture, designing large-scale, mission-critical systems.
• 3+ years of hands-on experience in microservices architecture, containerization (e.g., Docker), and container orchestration (e.g., OpenShift or Kubernetes).
• Strong experience in designing multi-tier applications, distributed systems, and high-availability solutions.
• Strong understanding of REST APIs, service integration patterns, CI/CD pipelines, and secure application design.
• Proven expertise in modern security protocols and authentication frameworks, including OAuth 2.0, SAML, OpenID Connect, and JSON Web Tokens (JWT), with hands-on experience implementing secure and scalable identity and access management solutions across distributed systems.
Clear and concise written and verbal communication is crucial to success and productivity in this role.
- Will close submissions on: 5/6/26
- Interview Process: In-person. Candidates MUST be available for an in-person interview. Interviews will likely be held on 5/11/26 and/or 5/12/26.
- Duration: 9 months
- Hybrid: Resource will be working a hybrid or fully in-person schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, 2-5 days per week at the manager's discretion. RTR verbiage must reflect this requirement.
- Local candidates ONLY. Candidates must be located within 2 hours of Dimondale, MI at time of submission.
Full Job Description Attached 
 

Right to Represent, cover sheet and Resume must be included on Submission.

 Required skills:

  • 12+ years of professional experience in software/application development, with strong expertise in Java and developing enterprise-level systems.
  • 5+ years of experience in application architecture, designing large‑scale, mission‑critical systems.
  • 3+ years of hands‑on experience in microservices architecture, containerization (e.g., Docker), and container orchestration (e.g., OpenShift or Kubernetes).
  • Strong experience in designing multi‑tier applications, distributed systems, and high‑availability solutions.
  • Strong understanding of REST APIs, service integration patterns, CI/CD pipelines, and secure application design.
  • Proven expertise in modern security protocols and authentication frameworks, including OAuth 2.0, SAML, OpenID Connect, and JSON Web Tokens (JWT), with hands‑on experience implementing secure and scalable identity and access management solutions across distributed systems.
  • Proven expertise in full stack development, with hands-on experience spanning both front-end and back-end technologies.
  • Strong proficiency in Java, Spring, Spring Boot, Oracle, and Hibernate/JPA.
  • Strong front-end development skills using Angular, React, HTML5, CSS3, JavaScript, and TypeScript.
  • Extensive experience working with relational and NoSQL databases
  • Experience with message queuing systems, such as IBM MQ or equivalent technologies.
  • Familiarity with Agile/Scrum methodologies and the ability to thrive in a fast-paced, iterative development environment.
  • Strong background in DevOps practices and tools, including Git, Jenkins, Docker, Kubernetes, Maven
  • Knowledge of Test-Driven Development (TDD) and hands-on experience with automated testing frameworks such as JUnit and Selenium. Experience using Playwright testing platform is desirable.
  • Knowledge of AI driven code development tools (Amazon Q & Kiro)
  • Excellent problem-solving, debugging, and analytical skills, with the ability to troubleshoot and resolve complex technical issues efficiently.
  • Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.

Responsibilities:

  • Design, develop, and maintain full stack applications utilizing Java (Spring Boot) on the back end and modern JavaScript frameworks such as React, Angular, or Vue on the front end.
  • Lead the development of scalable, secure, and high-performance solutions using Java-based technologies.
  • Collaborate closely with product owners, architects, and cross-functional teams to deliver comprehensive full-stack solutions aligned with business goals.
  • Design, develop, and consume RESTful APIs, and integrate with various third-party services and platforms.
  • Build responsive, user-friendly UI components using modern front-end frameworks, ensuring a seamless user experience across devices.
  • Actively contribute to DevOps practices, including continuous integration/continuous deployment (CI/CD), containerization using Docker/Kubernetes, and automated testing.
  • Participate in Agile/Scrum ceremonies and collaborate effectively within an agile development environment.
  • Analyze, design, document, implement, and test software solutions based on detailed user stories managed through Jira.
  • Ensure accurate and timely time tracking for billing and reporting purposes.
  • Work alongside product owners to understand and define complex business processes and translate them into effective technical solutions.
  • Identify common issues and recurring patterns across applications to design reusable, scalable solutions that reduce redundancy and improve maintainability.
  • Provide knowledge transfer and mentorship to team members, ensuring continuity and shared understanding of developed solutions.

Detailed skills required:

  • Proven ability to communicate effectively with both technical teams (developers, testers, architects) and business stakeholders (product owners, project managers, executives), ensuring alignment between business requirements and technical capabilities.
  • Extensive experience working in Agile and Hybrid environments (Scrum, Kanban), with a strong track record of translating business requirements into actionable user stories for development teams; also familiar with traditional SDLC methodologies such as Waterfall.
  • Strong understanding of enterprise software integration, including how applications interface with other systems and databases to support scalable and cohesive business solutions.
  • Knowledgeable in IT infrastructure and architecture, APIs, middleware, and the evaluation of legacy versus emerging technologies in the context of software development decisions.
  • Skilled at identifying functional and technical gaps in existing systems and designing targeted solutions whether through the development of new features, integration of third-party applications, or enhancement of legacy platforms to effectively meet business needs.