Familiarity with retail media networks (Amazon, Walmart Connect, Instacart) as part of an ... Remote
Familiarity with retail media networks (Amazon, Walmart Connect, Instacart) as part of an ... Remote
Familiarity with retail media networks (Amazon, Walmart Connect, Instacart) as part of an ... Remote What We Offer Benefits * Excellent, full coverage medical, dental, and vision insurance ...
Familiarity with retail media networks (Amazon, Walmart Connect, Instacart) as part of an ... Remote What We Offer Benefits * Excellent, full coverage medical, dental, and vision insurance ...
$97K/yr
Familiarity with retail media networks (Amazon, Walmart Connect, Instacart) as part of an ... Remote What We Offer Benefits * Excellent, full coverage medical, dental, and vision insurance ...
$97K/yr
Familiarity with retail media networks (Amazon, Walmart Connect, Instacart) as part of an ... Remote What We Offer Benefits * Excellent, full coverage medical, dental, and vision insurance ...
Remote Amazon Connect information
What is a Remote Amazon Connect job?
What is the difference between Remote Amazon Connect vs Remote Customer Service Representative?
| Aspect | Remote Amazon Connect | Remote Customer Service Representative |
|---|---|---|
| Required Credentials | Basic technical knowledge, customer service skills | High school diploma or equivalent, customer service experience |
| Work Environment | Cloud-based contact center platform, remote setup | Home office or call center, remote or hybrid |
| Industry Usage | Used by companies implementing Amazon Connect for customer interactions | Used across various industries for customer support roles |
| Job Focus | Managing Amazon Connect platform, technical troubleshooting | Handling customer inquiries, resolving issues |
Remote Amazon Connect roles focus on managing and supporting the Amazon Connect platform, requiring technical skills. Remote Customer Service Representatives handle customer inquiries across industries, often with less technical training. Both roles are remote but differ in technical complexity and responsibilities.
What are some common challenges faced when working remotely as an Amazon Connect specialist, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a Remote Amazon Connect Specialist, and why are they important?
Other
Posted 11 days ago
Job description
We're looking for an Associate Director of Paid Search who lives and breathes the commerce side of search - someone who sees a product feed not as plumbing but as the single highest-leverage asset in a retail or DTC media program.
This is a hands-on leadership role. You'll own the strategy and execution of large Shopping and Performance Max programs, obsess over feed quality and structure, and connect paid search to the broader buying experience - from query to PDP to conversion. You'll lead a small group of search/shopping specialists while staying close enough to the platforms to spot what others miss.
Responsibilities:- Own paid search strategy across Google Ads and Microsoft Advertising for a portfolio of commerce-driven clients, with Shopping, Performance Max, and standard search working as one system.
- Treat feed optimization as a core discipline: audit, restructure, and continuously improve product feeds (titles, attributes, GTINs, custom labels, supplemental feeds) to maximize coverage, relevance, and ROAS.
- Participate in new business pitches.
- Architect campaign and feed segmentation strategies that give buyers control inside increasingly automated, AI-driven products.
- Partner with clients and internal teams on the full shopping experience - landing pages, PDP quality, merchant feed health, promotions, and conversion tracking - so media spend lands on a page that converts.
- Set the measurement frame: ROAS, new-customer acquisition, margin-aware bidding, incrementality, and feed-level performance diagnostics.
- Lead, mentor, and grow a team of search and feed specialists; raise the bar on QA, hygiene, and documentation.
- Stay ahead of platform changes - Performance Max evolution, AI Max, retail media adjacencies, and the shift toward signal- and feed-driven buying - and translate it into client roadmaps.
- Act as a senior point of contact for clients: present strategy, defend recommendations with data, and build trust.
- 7+ years in paid search / performance media, with deep, demonstrable experience in Shopping and feed-driven campaigns at meaningful spend.
- Genuine feed fluency - you've worked directly with Merchant Center, feed management tools (e.g., Feedonomics, Versafeed, Productsup, or similar), and know how feed structure drives auction outcomes.
- Strong command of Google Ads (Shopping, Performance Max, search) and ideally Microsoft Advertising and retail media platforms.
- A commerce mindset: comfort with margin, AOV, LTV, and the mechanics of how a feed connects to a storefront.
- Experience leading people and owning client relationships at a senior level, ideally in an agency or managed-service environment.
- Excellent communication and the ability to make complex feed/search strategy legible to non-specialist stakeholders.
- Experience with large catalogs (retail, marketplace, multi-region) and supplemental feed strategies.
- Familiarity with retail media networks (Amazon, Walmart Connect, Instacart) as part of an integrated commerce program.
- Scripting/automation exposure (Google Ads scripts) to scale feed and account management.
- Analytical rigor - comfortable in GA4, BigQuery, Looker Studio, or similar, and able to turn data into a clear point of view.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
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