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Amazon Connect Testing Jobs (NOW HIRING)

Avanciers LLC

Amazon Connect Developer

Richardson, TX · On-site

Participate in requirements gathering, technical design, development, testing, deployment, and ... Amazon Connect * Amazon Lex V1/V2 * Amazon Bedrock * AWS Agentic AI Services * IVR / Contact Center ...

Eightelevengroup

NY · On-site

$70 - $80/hr

Perform impact analysis, testing, validation, and implementation support for routing changes * Develop, maintain, and support AWS Lambda functions used in Amazon Connect routing solutions * Support ...

Eightelevengroup

$70 - $80/hr

Perform impact analysis, testing, validation, and implementation support for routing changes * Develop, maintain, and support AWS Lambda functions used in Amazon Connect routing solutions * Support ...

Telus Digital

$152K - $179K/yr

The Opportunity As an Amazon Connect Application Architect, you'll sit at the intersection of ... Coordinate with the Quality Engineer to ensure thorough testing of all agent, customer, and ...

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How much do amazon connect testing jobs pay per year?

As of Sep 10, 2026, the average yearly pay for amazon connect testing in the United States is $102,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $124,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Amazon Connect Testing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $102,146 per year, or $49.1 per hour.

Amazon Connect Developer

Richardson, TX • On-site

Avanciers LLC
See more jobs at Avanciers LLCexternal

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Posted 28 days ago

Job description

Amazon Connect DeveloperJob Description

We are seeking an experienced Amazon Connect Developer to design, develop, integrate, and support enterprise Contact Center as a Service (CCaaS) solutions using Amazon Connect, Amazon Lex, Amazon Bedrock, AWS Lambda, and Python.

The ideal candidate will have strong hands-on experience with Amazon Connect, IVR, conversational AI, AWS services, and contact center application development, along with the ability to work across the complete software development lifecycle.

Key Responsibilities

  • Design and develop end-to-end CCaaS solutions using Amazon Connect, Amazon Lex, and Amazon Bedrock.

  • Develop and configure IVR call flows, contact flows, routing strategies, and conversational AI solutions.

  • Integrate Amazon Connect with Amazon Lex, AWS Lambda, Bedrock, APIs, and other AWS services.

  • Develop application components and integrations using Python.

  • Participate in requirements gathering, technical design, development, testing, deployment, and production support.

  • Translate business requirements into scalable and reliable technical solutions.

  • Participate in application design and architecture discussions and document technical decisions.

  • Perform code reviews, maintain code repositories, and implement enhancements and fixes.

  • Develop and execute test strategies and troubleshoot application defects.

  • Monitor and resolve production issues and recommend preventive solutions to improve system reliability.

  • Create technical documentation, training materials, support procedures, and knowledge-base documentation.

  • Collaborate with business stakeholders, architects, developers, QA teams, and other cross-functional teams.

Required Skills

  • Amazon Connect

  • Amazon Lex V1/V2

  • Amazon Bedrock

  • AWS Agentic AI Services

  • IVR / Contact Center Concepts

  • AWS Lambda

  • Python

  • AWS cloud services and integrations

  • Contact Center as a Service (CCaaS)

  • Conversational AI / Virtual Agents

  • REST APIs and application integration

  • Software Development Life Cycle (SDLC)

  • Production support and troubleshooting

Preferred Qualifications

  • Experience developing conversational AI and virtual-agent solutions using Amazon Lex and Amazon Bedrock.

  • Experience integrating Amazon Connect with Lambda and other AWS services.

  • Experience with AWS serverless technologies and cloud-based application development.

  • Experience with API integrations and enterprise contact center platforms.

  • Experience working in Agile/Scrum development environments.

  • Strong analytical, troubleshooting, communication, and collaboration skills.

Education & Additional Qualifications

  • Bachelor''s degree or foreign equivalent from an accredited institution required.

  • Three years of progressive experience in the specialty may be considered in lieu of each year of education.

  • This position may require relocation and/or travel to the assigned work/project location.

  • Candidates must be legally authorized to work in the United States.

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