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Amazon Connect Engineer Jobs (NOW HIRING)

VLink Inc

Amazon Connect Engineer

Lafayette, LA · On-site

Amazon Connect Engineer Location: Lafayette, LA Duration: Long Term Contract About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology ...

Eightelevengroup

$70 - $80/hr

Amazon Connect Engineer (Routing) This is a Remote role. Compensation: $70 - $80 per hour Our client is seeking a Senior AWS Contact Center Routing Engineer specializing in Amazon Connect to design ...

Eightelevengroup

NY · On-site

$70 - $80/hr

Amazon Connect Engineer (Routing) This is a Remote role. Compensation: $70 - $80 per hour Our client is seeking a Senior AWS Contact Center Routing Engineer specializing in Amazon Connect to design ...

Brooksource

Amazon Connect Routing Engineer

Lake Mary, FL · On-site

$70 - $80/hr

Amazon Connect Engineer (Routing) This is a Remote role. Compensation: $70 - $80 per hour Our client is seeking a Senior AWS Contact Center Routing Engineer specializing in Amazon Connect to design ...

Miratech

Senior Amazon Connect Developer

$125K - $165K/yr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25% We are seeking an experienced Amazon Connect Engineer to design, build, and optimize advanced contact ...

Miratech

Senior Amazon Connect Developer

Concord, NC · Remote

$105K - $138K/yr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25% We are seeking an experienced Amazon Connect Engineer to design, build, and optimize advanced contact ...

Avanciers LLC

Amazon Connect Developer

Richardson, TX · On-site

Amazon Connect Developer We are seeking an experienced Amazon Connect Developer to design, develop, integrate, and support enterprise Contact Center as a Service (CCaaS) solutions using Amazon ...

One Park Financial

AWS Connect Engineer

Plano, TX · On-site

About the Role We're looking for a hands-on Amazon Connect Engineer who can turn complex customer-service requirements into secure, scalable, AI-powered contact-center solutions on AWS. You will own ...

SmartIPlace

Amazon Connect Developer

Jacksonville, FL · Remote

$50 - $55/hr

We're looking for a skilled Amazon Connect Developer to join the Tampa Electric implementation team during the Build phase. This is a hands-on role where you'll be driving key technical deliverables ...

One Park Financial

AWS Connect Engineer

Plano, TX

About the Role We're looking for a hands-on Amazon Connect Engineer who can turn complex customer-service requirements into secure, scalable, AI-powered contact-center solutions on AWS. You will own ...

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Infographic showing various Amazon Connect Engineer job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 27% Part Time, and 8% Contract. Highlights an 69% Physical, 2% Hybrid, and 29% Remote job distribution.

Amazon Connect Engineer

Lafayette, LA • On-site

VLink Inc
IT Services • 201 - 500 employees
Learn more about VLink Incexternal

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This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title: Amazon Connect Engineer  
Location: Lafayette, LA
Duration: Long Term Contract


About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.
Position Summary:
We are seeking a skilled Amazon Connect Engineer to join our dynamic team that helps client design, architect and implement Amazon Connect solutions. The ideal candidate should have strong experience on Amazon Connect , analyzing consumer current state implementation and contribute with the team on implement Amazon Connect solutions. You will collaborate with different development teams and consumers to gather requirements for new implementation. You will also be our SME and connect with AWS for implementation queries or Use cases. This role requires to be dynamic professional with excellent communication and analytical skills. If you are looking for a new challenge, this role is for you.
This role can be performed in Lafayette LA in a hybrid model.
Required:
. Bachelor''s degree in Computer Science or equivalent experience
. experience as a systems engineer
. Experience designing, building, and maintaining Amazon Connect contact flows and routing logic
. Ability to implement dynamic and skill-based routing using AWS Lambda (Node.js or Python) and DynamoDB
. Experience integrating Amazon Lex bots, third party APIs, and enterprise systems (CRM, case management, etc.)
. Ability to manage call recording, error handling, and failover routing logic
. Experience configuring queues, routing profiles, and hours of operation
. Strong troubleshooting skills using CloudWatch and optimizing routing performance
. Ability to provide documentation, knowledge transfer, and architectural guidance
. Experience working cross functionally with cloud, security, telephony, and support teams
. Familiarity with version control and CI/CD pipelines for Lambda deployments
. Understanding of Agile delivery (Scrum, Kanban) and modern engineering practices
. Knowledge of enterprise scale, highly available platform architecture
. Exposure to omnichannel contact center platforms (voice, chat, email, messaging) such as Genesys or Avaya (plus)
. Familiarity with Docker/Kubernetes and container-based development (plus)
. Hands on AWS experience or demonstrated commitment to building cloud expertise (training, certifications)
. Proven ability to work independently in high visibility, time sensitive situations
. Self starter with curiosity, collaboration, and a passion for continuous learning
Preferred Qualifications:
. Experience with cloud platforms (AWS)
. Experience with Python
Soft Skills:
. Strategic thinker with a passion for innovation and measurable impact.
. Excellent analytical and troubleshooting skills
. Strong collaborator, capable of influencing at all organizational levels.
. Committed to building ethical and responsible AI systems

Employment Practices:
EEO, ADA, FMLA Compliant
VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check. Applicant information will be handled in accordance with VLink''s privacy policy.

Warm Regards,

Jyoti Chauhan

US IT Recruiter

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