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Amazon Computer Jobs in Connecticut (NOW HIRING)

... Computer and Information Science, Systems Engineering, Electrical Engineering, Chemical Engineering, Industrial Engineering, Mathematics, Statistics, Mathematical Statistics - Utilizing Amazon Web ...

Manager, Scrum Master

Hartford, CT · On-site

$142K - $203K/yr

Master's degree (or foreign equivalent) in Computer Science, Information Technology, Data Science ... Amazon Web Services (AWS) or Google Cloud Platform (GCP); Java, Python, or Node.js; R or SQL; CI/CD ...

Amazon Web Services (AWS) usage includes but not limited to Lambda, CloudWatch, ECS, EKS, RDS, S3 ... Bachelor's degree in computer science, Math, or any Engineering. * Awareness of full software ...

Cloud Engineer

Hartford, CT · On-site

$106K - $203K/yr

Master's degree (or foreign equivalent) in Computer Science, Computer Engineering, Information ... Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP);Spark, PySpark, Airflow, Kafka, or ...

Amazon Web Services (AWS) usage includes but not limited to Lambda, CloudWatch, ECS, EKS, RDS, S3 ... Bachelor's degree in computer science, Math, or any Engineering. * Awareness of full software ...

Sr Databricks Data Engineer

Stamford, CT · On-site

$122K - $146K/yr

Bachelor's degree in Computer Science, Engineering, or a related field 5+ years of hands-on experience in data engineering with a focus on Databricks on Amazon Web Services (AWS), Microsoft Azure, or ...

Bachelor's degree or higher in computer science, information technology, software engineering ... OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) * 2+ years of ...

Oracle Tech Cloud Senior Consultant

Hartford, CT · On-site

$64 - $80.75/hr

Bachelor's degree or higher in Computer Science, Information Technology, Software Engineering, or a ... OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) * 1+ year of ...

Senior Database Manager

Stamford, CT · On-site

$53 - $73/hr

Oracle (including Autonomous Database), PostgreSQL, Amazon Redshift, Sybase, IBM DB2, Snowflake ... Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent ...

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Amazon Computer information

See Connecticut salary details

$31.9K

$45.9K

$60.4K

How much do amazon computer jobs pay per year?

As of Jul 7, 2026, the average yearly pay for amazon computer in Connecticut is $45,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $52,800.00 per year, depending on experience, location, and employer.

Does Amazon have an IT department?

Yes, Amazon has an IT department responsible for managing its technology infrastructure, software development, and cybersecurity. Roles such as Amazon Computer or IT specialists work on maintaining systems, supporting cloud services like AWS, and implementing technical solutions across the company.

What is the difference between Amazon Computer vs Amazon Data Analyst?

AspectAmazon ComputerAmazon Data Analyst
Required CredentialsTypically a degree in Computer Science, IT, or related field; certifications like CompTIA, Cisco, or AWS are commonDegree in Data Science, Statistics, or related; certifications like Microsoft Data Analyst, Tableau, or AWS Data Analytics
Work EnvironmentIT departments, data centers, cloud infrastructure teamsBusiness units, analytics teams, reporting departments
Employer & Industry UsageAmazon's IT infrastructure, cloud services, and technical supportData-driven decision making, reporting, and insights for Amazon's business units

Amazon Computer roles focus on managing hardware, networks, and cloud infrastructure, while Amazon Data Analysts analyze data to support business decisions. Both roles require technical skills but serve different functions within Amazon's ecosystem.

What are some common challenges faced by computer engineers at Amazon and how are they typically addressed?

Computer engineers at Amazon often encounter challenges such as working on large-scale systems with high reliability and scalability requirements. Navigating complex codebases and collaborating across global teams can also present difficulties. These challenges are typically addressed through robust onboarding, mentorship programs, and regular cross-team meetings. Additionally, Amazon fosters a culture of continuous learning, encouraging engineers to participate in internal training and knowledge-sharing sessions to stay updated and overcome technical obstacles.

Will Amazon pay you $28 an hour to work from home?

Amazon offers remote work opportunities, including roles that can pay around $28 an hour, depending on the position, experience, and location. These jobs often require specific skills, such as technical knowledge or customer service experience, and may involve flexible schedules or the use of company-provided tools. Pay rates vary by role and are subject to change based on company policies and market conditions.

How much will Amazon pay you to work from home?

Amazon computer-related work-from-home jobs typically pay between $15 and $25 per hour, depending on the role, experience, and location. These positions often require skills in computer systems, troubleshooting, or customer service and may include benefits such as flexible schedules.

What are Amazon Computer jobs?

Amazon Computer jobs refer to a wide range of roles at Amazon that focus on computer science, information technology, and related technical fields. These positions include software development engineers, IT support specialists, cloud computing experts, and data scientists, among others. Employees in these roles work on developing and maintaining Amazon's technological infrastructure, such as AWS, Alexa, and the company's e-commerce platform. They play a critical role in ensuring Amazon's systems are reliable, scalable, and secure. Amazon Computer jobs are available at various experience levels, from entry-level to senior leadership positions.

Can you actually work for Amazon from home?

Amazon offers remote work opportunities for certain roles, including customer service, technical support, and some administrative positions. These jobs typically require a reliable internet connection, specific skills, and sometimes prior experience or certifications. Not all Amazon jobs are remote, so applicants should review individual job postings for remote options.

What are the key skills and qualifications needed to thrive as an Amazon Computer Technician, and why are they important?

To thrive as an Amazon Computer Technician, you need a strong understanding of computer hardware, troubleshooting, and networking, typically backed by certifications like CompTIA A+ or Network+. Familiarity with Amazon's internal ticketing systems, server management tools, and diagnostic software is commonly required. Strong problem-solving, communication, and time management skills help technicians address issues efficiently and collaborate with team members. These skills and qualities are vital for ensuring seamless IT operations and minimizing downtime in Amazon's fast-paced environment.

What is an Amazon Computer job?

An Amazon Computer job typically involves working with Amazon’s computing infrastructure, including cloud services, data centers, or machine learning systems. These roles can range from software development and IT support to data engineering and AI research. Employees in these positions help maintain and optimize Amazon’s vast computing resources to support internal operations and customer-facing services. The job may require expertise in cloud computing, programming, and network management.

What are popular job titles related to Amazon Computer jobs in Connecticut? For Amazon Computer jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Amazon Computer jobs in Connecticut look for? The top searched job categories for Amazon Computer jobs in Connecticut are:
Infographic showing various Amazon Computer job openings in Connecticut as of July 2026, with employment types broken down into 1% Locum Tenens, 86% Full Time, 10% Part Time, 2% Contract, and 1% Summer. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $45,945 per year, or $22.1 per hour.
Contact Center Operations Generalist, Business Transformation Architecture

Contact Center Operations Generalist, Business Transformation Architecture

Deloitte

Hartford, CT • On-site

Other

Re-posted 13 days ago


Deloitte rating

8.0

Company rating: 8.0 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

71st of 146 rated financial services


Job description

Contact Center Operations Generalist Architect

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Contact Center Operations Generalist, you will lead client-facing transformation efforts that modernize contact center operations across voice and digital channels, with a strong focus on measurable business outcomes. You will advise senior client stakeholders on target operating models, process redesign, and the effective use of leading CCaaS platforms such as Five9, Amazon Connect, Genesys, and NICE. You will also help clients adopt and govern AI-enabled service capabilities including agent assist, summarization, knowledge search, intelligent routing, and quality automation.

Key responsibilities

  • Lead contact center strategy, transformation, and optimization programs
  • Shape target operating models, solution roadmaps, and implementation approaches
  • Advise on CCaaS platform selection, design, and deployment
  • Design and govern AI-enabled service operations use cases
  • Drive measurable improvements in customer experience, efficiency, and quality
  • Partner with client executives and Deloitte teams to deliver sustainable outcomes

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 10+ years of experience in contact center operations, customer service operations, and/or contact center transformation (consulting and/or industry)
  • Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE)
  • Experience partnering with Workforce Management and Quality teams to improve forecasting, scheduling, adherence/occupancy, calibration, and coaching programs
  • Experience enabling AI-powered service operations (e.g., agent assist, summarization, knowledge search, intelligent routing, quality automation), including adoption, measurement, and controls (privacy/PII, monitoring, escalation)
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience with WEM/QM/WFM suites (e.g., recording, quality, coaching, performance dashboards) in enterprise contact center environments
  • Experience with omnichannel and digital service strategies that improve containment/deflection and reduce repeat contacts
  • Experience with speech/text analytics or voice-of-customer programs that drive operational improvements tied to KPI outcomes
  • Experience establishing AI governance and operational runbooks for contact center use cases (human-in-the-loop, monitoring, auditability)
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $171,500 to $307,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

Contact Center Operations Generalist Architect

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Contact Center Operations Generalist, you will lead client-facing transformation efforts that modernize contact center operations across voice and digital channels, with a strong focus on measurable business outcomes. You will advise senior client stakeholders on target operating models, process redesign, and the effective use of leading CCaaS platforms such as Five9, Amazon Connect, Genesys, and NICE. You will also help clients adopt and govern AI-enabled service capabilities including agent assist, summarization, knowledge search, intelligent routing, and quality automation.

Key responsibilities

  • Lead contact center strategy, transformation, and optimization programs
  • Shape target operating models, solution roadmaps, and implementation approaches
  • Advise on CCaaS platform selection, design, and deployment
  • Design and govern AI-enabled service operations use cases
  • Drive measurable improvements in customer experience, efficiency, and quality
  • Partner with client executives and Deloitte teams to deliver sustainable outcomes

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • 10+ years of experience in contact center operations, customer service operations, and/or contact center transformation (consulting and/or industry)
  • Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE)
  • Experience partnering with Workforce Management and Quality teams to improve forecasting, scheduling, adherence/occupancy, calibration, and coaching programs
  • Experience enabling AI-powered service operations (e.g., agent assist, summarization, knowledge search, intelligent routing, quality automation), including adoption, measurement, and controls (privacy/PII, monitoring, escalation)
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience with WEM/QM/WFM suites (e.g., recording, quality, coaching, performance dashboards) in enterprise contact center environments
  • Experience with omnichannel and digital service strategies that improve containment/deflection and reduce repeat contacts
  • Experience with speech/text analytics or voice-of-customer programs that drive operational improvements tied to KPI outcomes
  • Experience establishing AI governance and operational runbooks for contact center use cases (human-in-the-loop, monitoring, auditability)
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $171,500 to $307,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Education:Bachelor's DegreeEmployment Type:

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