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Amazon Communications Jobs (NOW HIRING)

Amazon is seeking a motivated, creative, and mission-driven communications professional to support Amazon Leo. This is a unique opportunity to shape the comms strategy for one of Amazon's most ...

Amazon is seeking a motivated, creative, and mission-driven communications professional to support Amazon Leo. This is a unique opportunity to shape the comms strategy for one of Amazon's most ...

Communications Specialist, Amazon Leo

Seattle, WA · On-site

$60K - $80K/yr

Amazon is seeking a motivated, creative, and mission-driven communications professional to support Amazon Leo. This is a unique opportunity to shape the comms strategy for one of Amazon's most ...

Communications Specialist, Chips, Amazon

Seattle, WA · On-site

$60K - $80K/yr

We're seeking a communications professional to join our team and help tell that story. For over a decade, Amazon has designed custom chips that have transformed cloud computing and artificial ...

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Amazon Communications information

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$41K

$85.9K

$145.5K

How much do amazon communications jobs pay per year?

As of Jul 21, 2026, the average yearly pay for amazon communications in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What types of projects or campaigns might I work on in an Amazon Communications role?

In an Amazon Communications position, you can expect to work on a diverse range of projects, such as product launches, brand reputation management, crisis communications, and internal communication campaigns. Daily responsibilities often involve crafting press releases, preparing talking points for executives, monitoring media coverage, and coordinating with cross-functional teams like marketing, legal, and public affairs. You'll also have opportunities to support high-visibility initiatives or respond to evolving media inquiries. Because the team frequently collaborates across departments and regions, strong teamwork and communication skills are vital for success and professional growth in this role.

What is an Amazon Communications job?

An Amazon Communications job involves managing internal and external messaging for the company. This can include public relations, corporate communications, media relations, employee communications, and crisis management. Professionals in this role work to enhance Amazon's brand reputation, handle media inquiries, craft press releases, and develop communication strategies. They collaborate with various teams to ensure consistent messaging across all platforms. Depending on the specific position, responsibilities may focus on different areas such as product PR, corporate affairs, or executive communications.

What are the key skills and qualifications needed to thrive in the Amazon Communications position, and why are they important?

To excel in Amazon Communications, you need a background in public relations, corporate communications, or journalism, often supported by a relevant bachelor's degree. Familiarity with media monitoring platforms, press release distribution tools, and content management systems is commonly required. Excellent interpersonal skills, crisis management, and the ability to convey complex messages clearly help candidates stand out. These skills are essential for building Amazon's brand reputation, managing media relations, and effectively communicating initiatives across stakeholders.

More about Amazon Communications jobs
What cities are hiring for Amazon Communications jobs? Cities with the most Amazon Communications job openings:
What are the most commonly searched types of Amazon Communications jobs? The most popular types of Amazon Communications jobs are:
What states have the most Amazon Communications jobs? States with the most job openings for Amazon Communications jobs include:
Infographic showing various Amazon Communications job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $85,857 per year, or $41.3 per hour.
Social Intelligence Manager, CCR Social Media team

Social Intelligence Manager, CCR Social Media team

Amazon

New York, NY

Full-time

Posted 11 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,974 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Amazon is seeking a strategic, data-driven analyst to manage social listening capabilities. Reporting to the Principal, Global Social Analytics, Intelligence, and Listening, you will support the design, execution, and continuous improvement of social listening programs that inform Amazon's communications strategy, surface emerging issues in real-time, and measure reputational impact across major moments.
This role sits within Amazon's Global Social Media team, part of Amazon's communications organization, Communications & Corporate Responsibility (CCR). We manage more than 35 brand and country accounts across LinkedIn, Instagram, Facebook, TikTok, and X, including the main @Amazon brand handles

The role is based in Seattle or New York and is an individual contributor role.
Our social listening function exists to make CCR smarter, faster, and more effective. You'll support three connected workstreams:
1) Social monitoring. Reactive monitoring to identify emerging issues before they escalate, plus ad hoc tracking around major events and announcements

This work is the early warning system for CCR, enabling us to detect and respond to risks in real-time.
2) Real-time intelligence for communications strategy. Using social listening to identify conversation trends, narrative shifts, and opportunities where Amazon can authentically engage. This gives CCR a real-time read on the environment around our priorities, surfacing trends and insights quickly and enabling us to participate in organic conversations.
3) Retroactive analysis of breakthrough moments

Contributing social listening insights to listening products designed for senior leadership. Helping identify the coverage thresholds and conversation patterns that predict reputational breakthrough, and translating those learnings into recommendations that shape future communications.
You'll also be adept in owned social analytics, analyzing performance across our global channel portfolio: tracking against annual goals, building the benchmarks and metrics that define content success, and turning performance data into insights that shape what and how we publish.
Key job responsibilities
Support day-to-day social listening operations across CCR, including query design, tagging frameworks, alert thresholds, and reporting cadences across global priority topics (e.g., AI, sustainability, workplace, retail).
Build, maintain, and refine social listening dashboards within Amazon's enterprise tools, partnering with tech and engineering teams to inform future iterations of our in-house tools.
Help develop measurement frameworks that surface long-term trends, sentiment shifts, share of voice, and key voices driving conversation around Amazon and its priorities.
Translate social data into guidance for partners, helping shape creative, content, and business decisions.
Run rapid-turn analyses for breaking issues, news cycles, and reactive moments, partnering with partner teams to inform engagement decisions.
Contribute to regular reporting, helping present findings to senior leaders and synthesizing insights from multiple sources into clear recommendations.
Mentor colleagues and partner teams on how to use listening data and self-serve insights from shared tools.
Partner with channel leads on content optimization - surfacing what's working across formats, platforms, and markets, and translating findings into publishing and creative recommendations.
Connect owned, earned, and paid measurement, partnering with research and paid media partners to evaluate amplification and campaign impact.


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US