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Amazon Com information

See Decatur, GA salary details

$13

$24

$37

How much do amazon com jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for amazon com in Decatur, GA is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Amazon.com employee, and why are they important?

To thrive as an Amazon.com employee, you need strong problem-solving abilities, digital literacy, and a customer-centric mindset, often supported by relevant education or experience in your field (such as operations, technology, or customer service). Familiarity with Amazon's proprietary systems, cloud platforms like AWS, and process optimization tools such as Lean or Six Sigma is highly valued. Adaptability, teamwork, and effective communication are crucial soft skills for excelling in Amazon's fast-paced, innovative environment. These skills and qualifications are essential to deliver high performance, support continuous improvement, and meet Amazon's high standards for customer satisfaction and operational excellence.

What are some common challenges faced by employees working in Amazon's fulfillment centers, and how does the company support staff in overcoming them?

Employees in Amazon fulfillment centers often face challenges such as meeting fast-paced productivity targets, adapting to physically demanding tasks, and navigating large, dynamic team environments. To support staff, Amazon provides extensive training, ergonomic equipment, and on-site support resources. The company also encourages open communication with managers and offers programs focused on safety, well-being, and professional development to help employees adjust and thrive in these roles.

What is the difference between Amazon Com and Amazon Customer Service Associate?

AspectAmazon ComAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; technical skills varyHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice or warehouse settings, depending on roleCall centers, remote or on-site customer support
Employer & Industry UsageAmazon's corporate and operational divisionsCustomer support teams within Amazon
Common Search & ComparisonRoles related to Amazon's online platform and corporate functionsCustomer-facing roles assisting Amazon shoppers

Amazon Com typically refers to roles involved in Amazon's core online platform, including technical and operational positions. In contrast, Amazon Customer Service Associate focuses on customer support, handling inquiries and resolving issues. While both roles are within Amazon, they differ mainly in responsibilities and work environment, with the former often requiring technical skills and the latter emphasizing customer interaction.

What are Amazon Com jobs?

Amazon Com jobs refer to employment opportunities at Amazon.com, the e-commerce division of Amazon. These jobs can include a wide range of roles such as warehouse associates, software engineers, customer service representatives, and marketing specialists. Amazon offers positions in both technical and non-technical fields, with opportunities for career growth and development. The company is known for its fast-paced work environment and emphasis on customer obsession. Job seekers can find roles at Amazon’s fulfillment centers, corporate offices, and remote locations.
What job categories do people searching Amazon Com jobs in Decatur, GA look for? The top searched job categories for Amazon Com jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Amazon Com jobs? Cities near Decatur, GA with the most Amazon Com job openings:
Amazon Com jobs near you
Infographic showing various Amazon Com job openings in Decatur, GA as of July 2026, with employment types broken down into 10% Locum Tenens, 76% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,616 per year, or $24.8 per hour.
Amazon Connect Manager, Technical Transformation

Amazon Connect Manager, Technical Transformation

Deloitte

Atlanta, GA • On-site

$111K - $112K/yr

Other

Posted 15 days ago

Deloitte rating

8.0

Company rating: 8.0 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

71st of 146 rated financial services

Job description

Amazon Connect Manager, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

An Amazon Connect Technical Architect is responsible for the design of our Amazon Connect services, project management and delivery oversight of our onshore and offshore development teams.  This role builds and manages teams, advises clients on best practices in AWS services, ensures quality on projects, and identifies new sales opportunities at existing clients.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • Minimum of 8+ years of overall experience, to include a minimum of 5 years of enterprise, full-life cycle in Architecture in the professional IT/Software Development services industry
  • 5+ years project experience architecting, building, and supporting cloud-based solutions on AWS
  • Minimum 4 years of experience leading multiple project teams simultaneously on relevant engagement
  • Applicable cloud certification within AWS
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

Amazon Connect Manager, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

An Amazon Connect Technical Architect is responsible for the design of our Amazon Connect services, project management and delivery oversight of our onshore and offshore development teams.  This role builds and manages teams, advises clients on best practices in AWS services, ensures quality on projects, and identifies new sales opportunities at existing clients.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • Minimum of 8+ years of overall experience, to include a minimum of 5 years of enterprise, full-life cycle in Architecture in the professional IT/Software Development services industry
  • 5+ years project experience architecting, building, and supporting cloud-based solutions on AWS
  • Minimum 4 years of experience leading multiple project teams simultaneously on relevant engagement
  • Applicable cloud certification within AWS
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Education:Bachelor's DegreeEmployment Type:

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