ZipRecruiter

Log In

1

Amazon Chat Customer Service Jobs in Florida (NOW HIRING)

Kalorik

Customer Care Specialist

Hialeah, FL · Hybrid

$17 - $18/hr

Provides positive interaction with customers while meeting service performance standards and working to improve efficiency. * Acts as an advocate to resolve customer inquiries submitted via chat ...

Ashley Global Retail, LLC

Customer Care Agent

Brandon, FL · On-site

$13.50 - $18.25/hr

... chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges. * Execute escalation management protocols ...

Ashley Global Retail, LLC

Customer Care Agent

Brandon, FL · On-site

$13.50 - $18/hr

... chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges. * Execute escalation management protocols ...

NexGen Agency

Customer Service Representative

Boca Raton, FL · On-site

$15.25 - $20.75/hr

Responsibilities: · Act as an advocate for our customers and be empathetic in all customer interactions · Provide extraordinary service to our customers via phone, email and chat · Place orders ...

LHH US

Customer Service

Jacksonville, FL

$18 - $21/hr

This role serves as the primary point of contact for customers via phone, email, and chat while ... Provide exceptional customer service by responding to customer inquiries in a professional and ...

Hello Sunshine Travels

Customer Service

Tampa, FL · On-site

$14.50 - $19.75/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Hello Sunshine Travels

Customer Service

Orlando, FL · On-site

$15 - $20.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

next page

Showing results 1-20

All JobsAmazon Chat Customer Service JobsAmazon Chat Customer Service Jobs in Florida

Amazon Chat Customer Service information

How much do Amazon chat customer service agents make?

Amazon chat customer service agents typically earn an hourly wage ranging from $15 to $20, depending on experience and location. They often work remotely, using chat tools and customer service platforms, and may receive benefits such as health insurance and paid time off.

What are the key skills and qualifications needed for an Amazon Chat Customer Service position?

To excel as an Amazon Chat Customer Service representative, you need strong written communication skills, quick problem-solving abilities, and familiarity with customer support protocols, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) systems and chat platforms is typically required. Exceptional multitasking, patience, and the ability to remain calm under pressure are standout soft skills. These qualities are critical for delivering seamless support, resolving customer issues efficiently, and enhancing customer satisfaction in Amazon's fast-paced environment.

What is an Amazon Chat Customer Service?

An Amazon Chat Customer Service job involves assisting customers through online chat rather than phone or email. Agents respond to inquiries, troubleshoot issues, and provide support for orders, returns, and account-related concerns. The role requires strong typing skills, attention to detail, and the ability to handle multiple conversations at once. It’s a fast-paced position focused on delivering quick, accurate, and friendly customer service.

What does an Amazon Chat Customer Service representative do?

A typical day as an Amazon Chat Customer Service representative involves handling multiple customer inquiries simultaneously through online chat, addressing issues related to orders, returns, payments, and account information. You’ll spend much of your time in a digital interface, troubleshooting problems, providing solutions, and escalating complex cases to specialized teams when necessary. Collaboration with team members and supervisors often occurs via internal messaging or virtual meetings, especially when tackling tricky customer concerns. This role is fast-paced and dynamic, making strong organizational and communication skills essential for balancing workflow and delivering high-quality service.

Can you actually work from home for Amazon Chat Customer Service?

Yes, Amazon Chat Customer Service roles are often remote positions that allow employees to work from home. These jobs typically require a reliable internet connection, a quiet workspace, and the ability to use chat software and communication tools. Availability of remote work may vary by location and specific job requirements.

How to get an Amazon Chat Customer Service job?

To get an Amazon Chat Customer Service job, applicants should visit Amazon's careers website, search for customer service roles, and submit an online application. Relevant skills include strong communication, problem-solving, and familiarity with customer service tools; some roles may require prior experience or a high school diploma. The position often involves working flexible hours in a remote or office environment.
What are the most commonly searched types of Amazon Chat Customer Service jobs in Florida? The most popular types of Amazon Chat Customer Service jobs in Florida are:
What are popular job titles related to Amazon Chat Customer Service jobs in Florida? For Amazon Chat Customer Service jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Amazon Chat Customer Service jobs in Florida look for? The top searched job categories for Amazon Chat Customer Service jobs in Florida are:
What cities in Florida are hiring for Amazon Chat Customer Service jobs? Cities in Florida with the most Amazon Chat Customer Service job openings:
Amazon Chat Customer Service jobs near you
Infographic showing various Amazon Chat Customer Service job openings in Florida as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 96% In-person, and 4% Remote job distribution.

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 24 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

437th of 485 rated business services

Job description

Welcome to OneTouch Direct - where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.
We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.
Your Role Will Include:
  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements
  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits
  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply