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Amazon Call Center Jobs in Boca Raton, FL (NOW HIRING)

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Service Call Center

Deerfield Beach, FL · On-site

$15 - $19.25/hr

Service Center Call Center Agent As a service center call center agent, you will be responsible to answer incoming phone calls for service appointments and repairs as well as make outbound calls to ...

Alphabe Insight

Call Center Agent

Hollywood, FL · On-site

$47K - $51K/yr

Call Center Agent At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through ...

Taylor

Call Center Representative

Pompano Beach, FL

$18/hr

The Call Center Representative is responsible for delivering highquality client support by responding to client inquiries via phone, chat, email, and Zendesk. This role serves as a key point of ...

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Showing results 21-40

All JobsAmazon Call Center JobsAmazon Call Center Jobs in Boca Raton, FL

Amazon Call Center information

See Boca Raton, FL salary details

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How much do amazon call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for amazon call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or equipment. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

How do I become a customer service representative for Amazon?

To become a customer service representative for Amazon, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants often apply online through Amazon's careers website, complete an application, and may undergo assessments or interviews. Prior experience in customer service and familiarity with computer systems can be advantageous.

What are popular job titles related to Amazon Call Center jobs in Boca Raton, FL?

For Amazon Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Amazon Call Center jobs in Boca Raton, FL look for?

The top searched job categories for Amazon Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Amazon Call Center jobs?

Cities near Boca Raton, FL with the most Amazon Call Center job openings:

Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Boca Raton, FL as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Call Center Representative

Delray Eye Associates PA

Delray Beach, FL

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Join Our Team at Delray Eye Associates!

Are you energetic, compassionate, and passionate about making a difference in patients’ lives? Delray Eye Associates, a leading multi-specialty ophthalmology practice in Delray Beach, Florida, is looking for customer-focused, team-oriented professionals to join our family.

Here, you’ll enjoy great work hours, no major holiday shifts, a robust benefits package, and a supportive environment where your voice is valued, your contributions are recognized, and your growth is encouraged.

If you have at least one year of call center or medical experience, preferably in optometry or ophthalmology you could be the perfect fit for our team! Step into a role where your skills help patients see a brighter future every day.

Apply today and be part of a workplace where you are truly seen, heard, and respected!

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Delray Eye Associates is a multi-sub-specialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every sub-specialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment.

We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Delray Eye Associates are committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities.

The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for customer satisfaction.


Responsibilities

  • Answer incoming calls professionally and courteously and make outbound calls when necessary to assist customers with inquiries, issues, or product information.
  • Listen actively to patients' concerns, assess their needs, and provide effective solutions or guidance to resolve issues promptly and accurately.
  • Maintain a comprehensive understanding of our products, services, and policies to provide accurate information to patients.
  • Document all patient interactions accurately in the CRM system, ensuring that records are complete and up to date.
  • Follow established call center protocols and procedures to maintain the highest quality standards in patient care.
  • Collaborate with colleagues and team members to share best practices and ensure a cohesive and supportive work environment.
  • Participate in training sessions and keep up to date with industry trends and product knowledge to continuously improve your performance.

Qualifications

  • High school diploma or equivalent; additional education is a plus
  • Previous experience in customer service or call center roles is preferred but not required
  • Knowledge of medical and vision insurance preferred
  • Experience with EMR/EHR and EPM, NextGen is preferred but not required
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and the ability to remain calm under pressure
  • Adaptability and a willingness to learn and grow within the organization

In Turn We Will Provide:

  • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability
  • Company paid life insurance
  • Paid holidays and generous paid time off
  • Paid parking where applicable
  • Team oriented working environment where you are heard and respected
  • Clear career ladder opportunities

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