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Amazon Call Center Jobs in Virginia (NOW HIRING)

ARS

Outbound Call Center Sales Manager

Springfield, VA

$120K - $140K/yr

We are seeking an experienced Outbound Call Center Sales Manager to lead and develop a high-performing team in Springfield, VA. This leader will oversee approximately 12-20 outbound representatives ...

notifyMD

Call Center Specialist

Chesapeake, VA · On-site

$17.50/hr

Overnight Call Center SpecialistsCall Center Specialists at notifyMD provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to ...

notifyMD

Call Center Representative

Chesapeake, VA · On-site

$17.50/hr

Full-Time Call Center RepresentativeLocation: Chesapeake, VA (In-Office) l Pay: $17.50/hrSchedule: 40 hrs/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and HolidaysAt notifyMD, we pride ...

Neighborhood Health

Call Center Representative

Alexandria, VA · On-site

$17 - $21.25/hr

Under the supervision of the Patient Access Manager in conjunction with the Call Center Lead, receive calls from patients and help them with their appointment needs. Promoting ANHSI services by ...

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Amazon Call Center information

See Virginia salary details

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How much do amazon call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for amazon call center in Virginia is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.09 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment or training. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What are popular job titles related to Amazon Call Center jobs in Virginia?

For Amazon Call Center jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Amazon Call Center jobs in Virginia look for?

The top searched job categories for Amazon Call Center jobs in Virginia are:

What cities in Virginia are hiring for Amazon Call Center jobs?

Cities in Virginia with the most Amazon Call Center job openings:

Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $36,937 per year, or $17.8 per hour.

Call Center Agent (Full-time)

Mr. Rogers Windows

Chesapeake, VA

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Job Openings >> Call Center Agent (Full-time)
Call Center Agent (Full-time)
Summary
Title: Call Center Agent (Full-time) ID: 1033 Location: Chesapeake, VA Department: Marketing
More about this job >
Description

Are you looking for a new career opportunity?
Are you energetic, personable, and driven to succeed?
We're looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a remote position, you'll work in a lively, supportive team environment where your communication skills and positive attitude will help you succeed.

You'll be speaking with homeowners who have already contacted us about their window and door replacement needs. Your role will be to learn about their situation, explain the value of an in-home consultation, and schedule an appointment with one of our Sales Consultants.

What We Offer:

  • Competitive hourly pay: $17.00/hour plus uncapped performance bonuses
  • Full-time hours available
  • Fun and fast-paced team atmosphere
  • All warm leads, absolutely no cold calling
  • Growth opportunities within the company

Full-Time:

  • Monday through Friday, 11:00am-7:00pm, plus every other Saturday, 9:00am-3:00pm (with one alternating weekday off)

We're Looking For People Who Are:

Outgoing, friendly, and approachable
  • Comfortable speaking with the public
  • Professional, with a clear and courteous speaking voice
  • Computer savvy and comfortable using call center software
  • Experienced in a call center or customer service environment
  • Skilled at handling objections and staying positive under pressure
  • Motivated to earn bonuses based on performance
  • Energized working in a team

Full-Time Employee Benefits:

  • Medical, vision, and dental insurance
  • 401(k) and profit sharing
  • Paid time off (PTO)
  • Life insurance
  • Positive company culture with team support and ongoing training

If you're looking for a role where your personality and communication skills can help you succeed-and where your hard work truly pays off-we want to hear from you.

Apply today and take the next step in your career!

Apply Now
 
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