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Amazon Call Center Jobs in California (NOW HIRING)

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient ...

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Call Center Representative

Oakland, CA · On-site

$18.50 - $23/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Call Center Representative

Berkeley, CA · On-site

$19.50 - $24.50/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Call Center Representative

Alameda, CA · On-site

$18.50 - $23.25/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Call Center Representative

Berkeley, CA · On-site

$19.50 - $24.50/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Call Center Director

Newport Beach, CA · On-site

$175 - $225/hr

Job Category: Executive - Call Center Director -- Luxury Automotive Rental Call Center Director - Luxury Automotive Rental This position is responsible for overseeing reservation teams and ...

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

Showing results 21-40

Amazon Call Center information

See California salary details

$10

$17

$24

How much do amazon call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for amazon call center in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

How do I become a customer service representative for Amazon?

To become a customer service representative for Amazon, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants often apply online through Amazon's careers website, complete an application, and may undergo assessments or interviews. Prior experience in customer service and familiarity with computer systems can be advantageous.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or equipment. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.
What cities in California are hiring for Amazon Call Center jobs? Cities in California with the most Amazon Call Center job openings:
Infographic showing various Amazon Call Center job openings in California as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Call Center Representative

Bath Planet

Oakland, CA • On-site

$18/hr

Other

Re-posted 14 days ago


Job description

 
Join our team of Exceptional Customer Success Representatives!
We’re looking for an energetic, professional Call Center Representative to join our growing remodeling company!
If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.
Position: Part-Time Call Center Representative
Location: In-office – Oakland, CA (near Alameda, CA)
Schedule: The schedule for this position includes day shifts as well as weekends and weekday evenings, with hours extending until 9:00 PM.
What You’ll Do:
  • Handle a high volume of both outbound and inbound calls
  • Follow up with homeowners regarding remodeling inquiries
  • Schedule consultations and support our sales team
  • Maintain accurate records in our system
  • Represent our company with professionalism and enthusiasm
Requirements:
  • Previous call center experience (required)
  • Strong, clear, confident phone presence
  • Excellent listening skills
     
  • Energetic personality with a friendly voice and positive attitude
  • Comfortable in a fast-paced environment
  • Computer literate and able to navigate multiple systems
  • Self-motivated and able to work independently at times
  • Patience and empathy
     
  • A personality where your smile can be heard through the phone
  • Reliable and punctual
  • Reliable method of transportation is a must
     
This is a great opportunity to join a dynamic remodeling company where your energy, professionalism, and communication skills make a direct impact.
If you’re driven, upbeat, and ready to grow with a winning team, apply today!

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