Kind Science
by Ellen DeGeneres
TikTok Shop Coordinator
Reports to: Sr. Director of Social Commerce & Creator Partnerships | Hybrid — 2 days/week in El Segundo, CA | Full-Time | Compensation $65k to $75k
ABOUT THE ROLE
Kind Science is a fast-growing beauty and wellness brand built on the belief that science and kindness go hand in hand. As we launch and scale our TikTok Shop presence, we’re looking for a Social Commerce Creator Programs Coordinator to work directly alongside our Sr. Director of Social Commerce & Creator Partnerships.
This is a ground-floor opportunity to help shape how Kind Science shows up in social commerce. You'll be embedded in the day-to-day of our creator and affiliate program — executing outreach, managing relationships, and supporting campaigns. You'll also have real input into how we do things: if you see a smarter approach or a creator strategy worth exploring, we want to hear it.
WHAT YOU'LL DO
Creator/Social & Affiliate Program
- Co-manage TikTok Shop creator and affiliate programs from outreach through performance tracking
- Identify creators who are a strong match for Kind Science's products, values, and audience
- Handle creator communications — outreach, follow-ups, re-engagement, and campaign instructions
- Track deliverables, posting timelines, product shipments, and affiliate activity
- Bring ideas to the table — if you spot a creator worth pursuing or a tactic worth testing, say so
- Post to TikTok & create a plan of scheduled content and manage TikTok community
- Video editing experience preferred / ability to create content
Sampling & Operations
- Support product sampling workflows inside TikTok Shop Seller Center and Affiliate Center
- Monitor sample volume, creator acceptance, and content output — flag issues before they compound
- Handle backend tasks including approving samples, creating campaign links, and updating trackers
Reporting & Performance
- Update dashboards and trackers tied to creator program health, GMV, and affiliate activity
- Monitor key metrics: sample volume, content output, clicks, conversions, and creator performance
- Spot opportunities — products that need more creator support, campaigns with low conversion, creators worth reactivating
Team Collaboration
- Support meeting prep, weekly updates, and account documentation for the Social Commerce team
- Follow through on action items after calls so nothing falls through the cracks
- Collaborate closely with the Sr. Director — you'll be a trusted voice, not just a task executor
WHAT SUCCESS LOOKS LIKE
30 Days — You understand Kind Science's TikTok Shop setup and creator workflows. You're actively contributing to trackers, backend tasks, and creator communications.
60 Days — You're independently owning recurring creator and affiliate tasks, flagging issues early, and freeing up the Sr. Director's bandwidth for strategy.
90 Days — Tighter trackers, better follow-through, a healthier creator program, and early contributions to how we approach TikTok Shop strategy.
REQUIRED EXPERIENCE
- 1–3 years in influencer marketing, creator operations, affiliate marketing, or social commerce
- Understand TikTok posting etc.
- Hands-on experience with creator outreach, influencer campaigns, or affiliate program execution
- Strong organizational skills — comfortable managing many moving pieces at once
- Comfortable in spreadsheets, trackers, dashboards, and project management tools
- Sharp attention to detail, strong written communication, and consistent follow-through
- Ability to learn platforms quickly and move confidently in a fast, evolving environment
PREFERRED EXPERIENCE
- Hands-on experience with TikTok Shop Seller Center or Affiliate Center
- Background supporting creator or affiliate programs for beauty, wellness, or lifestyle brands
- Familiarity with DTC, Shopify, Amazon, or marketplace selling
- Agency or startup experience in a fast-moving, multi-client environment
WHO YOU ARE
- Organized and detail-oriented — but adaptable when things shift
- Energized by execution, and genuinely curious about strategy and what's driving results
- Proactive: you notice when something's off and you say something
- Someone who takes pride in the work itself, not just checking boxes
- Excited to help build something real in social commerce from the ground up
Kind Science · kindscience.com