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Alternative Dispute Resolution Jobs in Minnesota

Accanto Health

VP of Payer Relations

Roseville, MN · On-site

$180K - $210K/yr

Contract renewals, amendments, and dispute resolution. * Structure contracts that appropriately ... Alternative payment models * Risk-based arrangements. * Identify opportunities to improve payer mix ...

The Emily Program

VP of Payer Relations

Roseville, MN · On-site

$180K - $210K/yr

Contract renewals, amendments, and dispute resolution. * Structure contracts that appropriately ... Alternative payment models * Risk-based arrangements. * Identify opportunities to improve payer mix ...

All JobsAlternative Dispute Resolution JobsAlternative Dispute Resolution Jobs in Minnesota

Alternative Dispute Resolution information

See Minnesota salary details

$16

$27

$45

How much do alternative dispute resolution jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for alternative dispute resolution in Minnesota is $27.33, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.41 per hour, depending on experience, location, and employer.

What is alternative dispute resolution?

Alternative Dispute Resolution (ADR) refers to a range of processes that help parties resolve disputes without the need for traditional litigation in court. Common ADR methods include mediation, arbitration, negotiation, and conciliation. These processes are generally faster, less formal, and more cost-effective than going to trial. ADR can be used for many types of disputes, including commercial, family, employment, and community disagreements. Participants often find that ADR allows for more flexible and creative solutions tailored to their needs.

What are alternative dispute resolution jobs?

Alternative dispute resolution jobs, or ADR careers, focus on resolving legal cases outside of a courtroom. Professionals in this field include mediators, ADR program directors, contract and negotiation specialists, and conciliators. The duties and responsibilities of these positions involve the mediation of disputes and facilitation of communication between parties involved in the conflict. An ADR case can involve consumer or customer service complaints, labor disputes, and arbitration of divorce cases. A mediator might attempt to resolve disagreements to keep the issue out of court. Some ADR specialists, such as arbitrators, can make legally binding judgments in a case.

What are the key skills and qualifications needed to thrive in alternative dispute resolution, and why are they important?

To thrive in Alternative Dispute Resolution (ADR), you need a solid understanding of legal principles, negotiation tactics, and conflict resolution strategies, often supported by a relevant degree and specialized ADR or mediation certification. Familiarity with case management software and online mediation platforms is increasingly important in modern ADR practices. Exceptional communication, impartiality, and active listening are crucial soft skills for building trust and facilitating fair outcomes. These skills ensure effective, efficient, and equitable resolution of disputes outside traditional court systems.

What are common challenges faced by professionals working in alternative dispute resolution?

Professionals in Alternative Dispute Resolution often navigate complex interpersonal dynamics and emotionally charged situations, as parties may have deeply rooted disagreements. Maintaining neutrality and managing power imbalances between participants can be challenging, requiring strong communication and facilitation skills. Additionally, ADR specialists must stay updated on legal frameworks and best practices, as well as adapt their approach to suit various industries or dispute types. Balancing confidentiality with transparency and ensuring all parties feel heard are also crucial aspects of the role.

What is the difference between Alternative Dispute Resolution vs Mediator?

AspectAlternative Dispute ResolutionMediator
CredentialsVaries; often legal or conflict resolution trainingTraining in mediation techniques, certification often preferred
Work EnvironmentLegal, corporate, or community settingsNeutral setting facilitating negotiations
Industry UsageLegal, business, government sectorsLegal, community, and corporate disputes

Alternative Dispute Resolution (ADR) is a broad term encompassing methods like mediation, arbitration, and negotiation to resolve conflicts outside courts. A mediator is a professional who facilitates communication and negotiation between parties in ADR processes, primarily in mediation. While ADR refers to the overall process, mediators are specific practitioners within that process. Both roles require conflict resolution skills and relevant training, but ADR is the umbrella term, and mediators are specialized practitioners within it.

How do I start a career in alternative dispute resolution?

To start a career in alternative dispute resolution (ADR), obtain a relevant bachelor's degree such as in law, conflict resolution, or psychology, and gain experience through internships or entry-level positions. Many ADR professionals pursue certifications like the Certified Dispute Resolution Professional (CDRP) or mediator training to enhance credibility and job prospects.
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Alternative Dispute Resolution jobs near you
Infographic showing various Alternative Dispute Resolution job openings in Minnesota as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $56,850 per year, or $27.3 per hour.

Case Administrator (Legal Services/Administrative Support)

Roseville, MN • Hybrid

American Arbitration Association Inc.
Mediation and Negotiation Services • 501 - 1,000 employees

9.0

Company rating: 9.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

27th of 499 rated business services

People enjoy working here

Good employer

Respectful managers

Learn more about American Arbitration Association Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Description

Case Administrator (Legal Services/Administrative Support) - 2026-73

The American Arbitration Association (AAA) seeks a detail-oriented and service-driven Case Administrator to manage arbitration and mediation cases across a wide range of industries. You will handle day-to-day case administration through our proprietary case management system (PRISM), correspond with parties, attorneys, and neutrals, and ensure accurate scheduling, documentation, and billing processes. This position is ideal for professionals with a background in customer service or legal support who are interested in alternative dispute resolution and are adept at using technology to manage case data.
 
Work Environment
This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location.
 

Compensation
  • Charlotte, Miami, San Antonio: $49,000 – $52,00
  • Atlanta, Buffalo, Dallas, Fresno: $52,000 – $55,000
  • Houston, Johnston, Minneapolis: $53,000 – $56,000
  • Chicago, Philadelphia, Voorhees: $55,000 – $59,000
  • Boston, Los Angeles: $58,000 - $61,000
  • New York City, San Francisco: $62,000 – $65,000
This position is also eligible for quarterly performance-based incentives.
Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.
 

Qualifications
  • Associate's degree in business or related field, or equivalent combination of education and experience
  • Minimum three years of experience in customer service, case administration, or legal environments
  • Strong written and verbal communication skills; able to interact effectively with diverse stakeholders
  • Intermediate proficiency in Microsoft Office, especially Excel (pivot tables, formulas, data analysis)
  • Comfort with web-based systems and adaptability to new technologies, including AI-related tools
  • Exceptional attention to detail and time management skills
  • Ability to manage sensitive information with professionalism and discretion
About Us
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.
 
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and lo
American Arbitration Association logo

About American Arbitration Association

Sourced by ZipRecruiter

The American Arbitration Association (AAA), situated in New York, NY, operates in the dispute resolution sector and it plays an essential role in the global business environment. Established in 1926, AAA has increased access to and improved the quality of justice through its range of dispute resolution services, including arbitration and mediation, as well as educational programs. The core mission of AAA is to help individuals and organizations of all sizes manage conflict and resolve disputes in a manner that is fair, swift, and economical. Over the years, AAA has been instrumental in engineering conflict management and dispute resolution techniques that have been recognized and adopted worldwide.

Industry

Mediation and negotiation services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1926

Social media

Twitter

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Benefits

Hours and flexibility

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