The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.
-Greets on arrival and regards on departure to Guests visiting in a warm and inviting manner.
-Is able to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail.
-Adheres to all Standard Operating Procedures (SOPs) to include cash and food handling requirements.
-Present and maintain a professional appearance and attitude.
-Work safely, with sanitation, efficiency, and with guest’s loyalty in mind.
-Must be detail oriented and ensure that all items are correct, perhaps hundreds of times over.
-Ensures and maintains cleanliness and orderliness of the service area and ensures the dining room / venue floor is presentable at all times.
-Maintains confidentiality and security of relevant information.
-Works with communication devices such as telephones, two-way radio, guest paging system, and both computerized and manual table management system.
-Interacts and speaks with guests to maintain great guest relations and provide opportunities for loyalty to occur.
-Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
-Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume.
-Demonstrated ability to communicate effectively. Shows dignity, kindness and respect to guests and Team Members.
-Other duties as assigned.