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Alarm Monitoring Operator Jobs in Dallas, TX (NOW HIRING)

Metro One LPSG

GSOC Operator

Plano, TX

$16.75 - $22/hr

GSOC Operator Global Security Operations Center | Plano, Texas | Hourly, Full-Time Specialized ... In this role, you will monitor live video and alarm systems, answer routine and emergency calls ...

Metro One LPSG

GSOC Operator

Plano, TX · On-site

$17.25 - $21.25/hr

Description GSOC Operator Global Security Operations Center | Plano, Texas | Hourly, Full-Time ... In this role, you will monitor live video and alarm systems, answer routine and emergency calls ...

Everon LLC

IT Engineer I

Irving, TX · On-site

... backup strategies, operating system lifecycle management, and production support practices ... Demonstrated experience supporting commercial security, central station, alarm monitoring, or ...

Securitas

GSOC Operator

Irving, TX · On-site

$22/hr

The SOC Operator position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm ...

Allied Universal

GSOC Operator

Allen, TX · On-site

$18.50/hr

The GSOC Operator will monitor cameras and various alarms/alerts, dispatch associated response ... personnel, and answer calls via telephone, operate access control technology, and provide general ...

Allied Universal

GSOC Operator

Allen, TX · On-site

$18.50/hr

The GSOC Operator will monitor cameras and various alarms/alerts, dispatch associated response ... personnel, and answer calls via telephone, operate access control technology, and provide general ...

Allied Universal

GSOC Operator

Dallas, TX · On-site

$24/hr

The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The ...

Allied Universal

GSOC Operator

Dallas, TX · On-site

$24/hr

The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The ...

Allied Universal

GSOC Operator

Dallas, TX

$24/hr

The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The ...

Securitas

DSOC Operator

Richardson, TX · On-site

$24/hr

DSOC Operator (Data Security Operations Center) Location: Richardson, TX Employment Type: Full-Time ... Knowledge of access control, CCTV, incident management, and alarm monitoring systems. Preferred ...

Securitas Services

DSOC Operator

Richardson, TX · On-site

$16.25 - $20.25/hr

DSOC Operator (Data Security Operations Center) Location: Richardson, TX Employment Type: Full-Time ... Knowledge of access control, CCTV, incident management, and alarm monitoring systems. Preferred ...

Securitas

GSOC Operator

Irving, TX · On-site

$22/hr

The SOC Operator position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm ...

Securitas

DSOC Operator

Richardson, TX · On-site

$24/hr

DSOC Operator (Data Security Operations Center) Location: Richardson, TX Employment Type: Full-Time ... Knowledge of access control, CCTV, incident management, and alarm monitoring systems. Preferred ...

Securitas Services

GSOC Operator

Irving, TX

The SOC Operator position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm ...

Marksman Security LLC

Security Officer

Dallas, TX

$24/hr

Previous customer service, alarm monitoring/dispatch center operator experience. Ability to make quick assessments after diagnosis; able to prioritize the facts. Able to type at least 35 WPM.

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How much do alarm monitoring operator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for alarm monitoring operator in Dallas, TX is $24.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $29.71 per hour, depending on experience, location, and employer.

What is an alarm monitoring operator?

An Alarm Monitoring Operator is responsible for monitoring security systems, alarms, and surveillance equipment to detect and respond to potential threats or emergencies. They assess alerts, verify incidents, and dispatch emergency services or contact clients as needed. Operators must stay alert, follow protocols, and provide clear communication to ensure safety and security. The role requires attention to detail, quick decision-making, and the ability to handle high-pressure situations.

What does an alarm monitoring operator do?

As an Alarm Monitoring Operator, a typical shift involves closely observing alarm systems, responding to alerts, and documenting events in real time, often in a 24/7 operations center. You will frequently collaborate with other operators, dispatchers, and security personnel to ensure timely communication and coordinated responses to incidents. Operators usually work in shifts to maintain constant coverage, which can include nights, weekends, or holidays. Working as part of a team, you'll rely on clear communication and established protocols to successfully resolve emergencies and ensure the safety of people and property.

What are the key skills and qualifications needed to thrive as an alarm monitoring operator?

To thrive as an Alarm Monitoring Operator, you need attention to detail, strong situational awareness, and a high school diploma or equivalent, with some employers preferring prior security or monitoring experience. Familiarity with alarm monitoring software, incident reporting systems, and sometimes certifications like NICET or SIA are commonly required. Excellent communication, stress management, and decisive problem-solving abilities help an operator stand out. These skills are essential for quickly identifying and responding to security threats, ensuring safety, and maintaining accurate records in high-stakes environments.

What are the most commonly searched types of Alarm Monitoring Operator jobs in Dallas, TX?

The most popular types of Alarm Monitoring Operator jobs in Dallas, TX are:

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For Alarm Monitoring Operator jobs in Dallas, TX, the most frequently searched job titles are:

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Alarm Monitoring Operator jobs near you
Infographic showing various Alarm Monitoring Operator job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $50,321 per year, or $24.2 per hour.

Global Security Operations Center (GSOC) Operator

Texas Instruments

Dallas, TX • On-site

$16.50 - $20.25/hr

Full-time

Re-posted 18 days ago

Texas Instruments rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

50th of 159 rated electronics manufacturers

Job description


Change the world. Love your job.
Texas Instruments is seeking a Global Security Operations Center (GSOC) Operator to join our team and support the protection of our people, facilities, and operations. In this role, you will operate at the center of TI's enterprise security environment, providing real-time monitoring, situational awareness, and incident coordination across multiple locations. The GSOC plays a critical role in safeguarding company assets while enabling safe and uninterrupted operations.
As a GSOC Operator, you will monitor integrated security platforms including video management systems, access control, and alarm monitoring technologies. You will assess events as they occur, determine credibility and severity, and coordinate timely responses with site security teams and internal stakeholders. Operators apply standardized response protocols, maintain detailed incident documentation, and support investigations through video review and event analysis.
This role contributes to TI's evolving global security capability by supporting centralized command and coordination, strengthening response readiness, and improving enterprise-wide visibility of security events. The GSOC Operator helps transform information into actionable insight, enabling proactive security operations that protect our workforce and support TI's mission to innovate and deliver technology that changes the world.
Key Responsibilities
  • Monitor and respond to alarms and events from access control, intrusion detection, video management, fire/life safety, and environmental systems across multiple regions and facility types.
  • Assess alarm credibility, determine severity, and prioritize response based on enterprise risk and standardized response protocols.
  • Coordinate dispatch of on-site or contract security resources and escalate to site leadership and regional stakeholders as appropriate.
  • Serve as a centralized communications and coordination center for security and safety-related incidents.
  • Coordinate response to critical incidents including medical emergencies, fires, workplace violence threats, protests, suspicious packages, severe weather, and natural disasters.
  • Maintain command-and-control functions during incidents, including situational awareness, leadership notifications, and timeline management.
  • Coordinate with local emergency services (law enforcement, fire, EMS) and internal stakeholders across multiple jurisdictions.
  • Provide centralized GSOC coverage for facilities across large geographic regions and diverse operational environments.
  • Manage incidents impacting multiple sites, regions, or business units simultaneously.
  • Monitor live and recorded video to identify real-time threats and support post-incident analysis.
  • Capture, preserve, and manage digital evidence in accordance with policy, legal, regulatory, and privacy standards.
  • Support internal investigations through video review, access control data, and detailed incident documentation.
  • Operate and monitor integrated GSOC platforms, including video management systems (VMS), access control systems (ACS), alarm monitoring platforms, and incident/case management systems.
  • Utilize AI-enabled analytics and automation workflows to triage, route, and escalate incidents efficiently.
  • Identify system outages, degradation, or performance issues and escalate to security engineering or IT teams.
  • Support onboarding, adoption, and operational use of new security technologies as part of GSOC maturity and continuous improvement.
  • Support situational awareness and threat assessment using drone and remote surveillance platforms, where applicable.
  • Review drone-generated alerts, imagery, and data to support response and investigations in compliance with corporate and regulatory requirements.
  • Produce accurate, timely, and detailed incident and event reports.
  • Ensure proper incident categorization, severity assignment, and closure in accordance with standardized procedures.
  • Support GSOC metrics, trend analysis, and performance reporting to drive operational excellence.
  • Identify opportunities to improve workflows, automation, and operational effectiveness.
  • Maintain strict confidentiality and compliance with privacy, legal, regulatory, and corporate standards.

Texas Instruments will not sponsor job applicants for visas or work authorization for this position.
Qualifications
Required Qualifications
  • High school diploma or equivalent
  • 2 years of experience in one or more of the following:
    • Security Operations Center (SOC/GSOC/SCC/SEC)
    • Physical security operations
    • Emergency dispatch / communications
    • Military, law enforcement, or first responder communications
    • Corporate security operations

Preferred Qualifications
  • Experience with alarm monitoring, video surveillance, or access control systems
  • Strong written and verbal communication skills
  • Ability to make sound decisions in time-sensitive, high-stress environments
  • Proficiency in multi-system, technology-driven operational environments
  • Associate's or Bachelor's degree preferred
  • Experience with enterprise security platforms (e.g., Genetec, Lenel, Everbridge, or similar)
  • Experience with AI-enabled video analytics or automation tools
  • Experience supporting enterprise or multi-region command centers
  • Experience with drone or remote surveillance operations
  • Prior GSOC, PSOC, EOC, or centralized command center experience
  • Dispatch, 911 communications, or emergency management experience
  • Security or emergency management certifications (ASIS, FEMA ICS, CPP/PSP, etc.)

Physical & Work Environment
  • Ability to sit for extended periods in a monitoring and operations center environment
  • Ability to monitor multiple screens for prolonged periods
  • Ability to work rotating shifts, nights, weekends, and holidays
  • Ability to perform effectively during high-stress and critical incidents

About Us
Why TI?
  • Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
  • We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI
  • Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us. Please find our country-specific benefits here

About Texas Instruments
Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, data center, personal electronics and communications equipment. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com.
Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.
If you are interested in this position, please apply to this requisition.

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About Texas Instruments

Sourced by ZipRecruiter

As a global semiconductor company, we design, manufacture, test and sell analog and embedded processing chips to nearly 100,000 customers. Our products enable electronics everywhere and in things you experience every day - from health care, smart homes and connected cars to drones, smart phones and more. Our passion to create a better and more sustainable world by making electronics more affordable through semiconductors drives us to make our technology smaller, more efficient, more reliable and more affordable.

Industry

Semiconductor and electronic component manufacturing

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1930

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