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Airwatch Jobs (NOW HIRING)

Technical Support Level 2

Erlanger, KY · On-site

$37K - $46K/yr

Ability to configure and troubleshoot mobile equipment (tablets and smartphones) Experience with AirWatch mobile management tools a plus General troubleshooting & installation of laptop/desktop/video ...

... AirWatch) - Email and Microsoft Outlook accounts and functionality - Personal Identity Verification (PIV) card access to CBP systems - Remote VPN access (Global Protect and Zscaler) - Remote access ...

Senior Systems Analyst

Washington, DC · On-site

$66K - $106K/yr

Configure and manage government-furnished mobile devices, including iPhones and iPads, using AirWatch/Workspace ONE and Apple Business Manager. * Administer RSA token assignments and resets.

Mobile DevOps Engineer

Sylmar, CA · On-site

$53.50 - $73.50/hr

... AirWatch, MTX, and other MDM solutions. • Automate build, test, and release processes for mobile applications. • Implement infrastructure as code and configuration management for mobile ...

Mobile DevOps Engineer

Sylmar, CA · On-site

$53.50 - $73.50/hr

... AirWatch, MTX, and other MDM solutions. • Automate build, test, and release processes for mobile applications. • Implement infrastructure as code and configuration management for mobile ...

Senior Systems Analyst

Washington, DC · On-site

$66K - $106K/yr

Configure and manage government-furnished mobile devices, including iPhones and iPads, using AirWatch/Workspace ONE and Apple Business Manager. * Administer RSA token assignments and resets.

MDM Platform Engineer

Orlando, FL · On-site

$67.57 - $81.08/hr

Skills: Device Management, Mobile Device, Airwatch, Workspace 1, Android, Ios, Lease Management, Device Refresh, Python, Automation, Copilot, Cursor, Claude, AI for Ops, AI workflows, Omnissa ...

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Airwatch information

What is AirWatch and what does an AirWatch administrator do?

AirWatch, now part of VMware Workspace ONE, is a leading enterprise mobility management (EMM) platform that allows organizations to securely manage mobile devices, applications, and content. An AirWatch administrator is responsible for configuring, deploying, and maintaining the AirWatch environment. They ensure devices are enrolled, apply security policies, troubleshoot issues, and help users with device management. Their role is crucial in maintaining the security and efficiency of a company's mobile device ecosystem.

What does an AirWatch agent do?

An AirWatch agent is software installed on mobile devices or computers that enables device management and security. It allows IT administrators to configure settings, enforce policies, monitor device compliance, and remotely wipe or lock devices to protect organizational data.

How can I make 2000 a week working from home?

Working as an Airwatch administrator or support specialist can offer remote opportunities that, with experience and certifications, potentially reach $2000 weekly. Achieving this income typically requires advanced skills, certifications like VMware Certified Professional, and a full-time schedule, often involving managing multiple clients or enterprise environments remotely.

What are the typical challenges faced by professionals working with AirWatch in an enterprise environment?

Professionals working with AirWatch often encounter challenges such as managing large-scale device enrollments, ensuring consistent security compliance across diverse platforms, and troubleshooting connectivity or application deployment issues. They may also need to stay current with frequent updates and evolving mobile operating systems. Collaboration with IT security teams and end-users is essential to resolve device-related incidents and maintain a smooth user experience. Strong problem-solving skills and proactive communication are key to overcoming these challenges.

What jobs pay 10,000 a month without a degree?

In roles related to Airwatch or similar IT and cybersecurity fields, positions such as cybersecurity consultants, systems administrators, or enterprise mobility managers can earn $10,000 or more monthly with experience and specialized skills. These jobs often require certifications, technical expertise, and experience with mobile device management tools like Airwatch, but may not require a formal degree.

What is the difference between Airwatch vs Mobile Device Management (MDM) Specialist?

AspectAirwatchMobile Device Management (MDM) Specialist
CertificationsAirWatch certifications, Mobile Security certificationsMDM certifications, Mobile Security certifications
Work EnvironmentIT departments, enterprise environmentsIT support, enterprise environments
Employer & Industry UsageTech companies, large organizationsIT service providers, large organizations
Primary FocusImplementing and managing AirWatch solutionsManaging and supporting mobile device security and policies

While both roles involve mobile device management, an Airwatch professional specializes in deploying and maintaining AirWatch solutions, whereas a Mobile Device Management (MDM) Specialist has a broader focus on managing various MDM platforms and policies across devices. The roles often overlap but differ in scope and specific platform expertise.

What are the key skills and qualifications needed to thrive as an AirWatch (VMware Workspace ONE) Administrator, and why are they important?

To excel as an AirWatch Administrator, you need expertise in mobile device management (MDM), networking fundamentals, and a solid understanding of enterprise IT security, often supported by a degree in computer science or information technology. Familiarity with VMware Workspace ONE, AirWatch console, mobile OS platforms, and relevant certifications such as VMware Certified Professional (VCP-DW) are typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial for addressing user concerns and collaborating with IT teams. These skills ensure secure, efficient device management and seamless integration of mobile solutions within the organization's infrastructure.

Which 3 jobs will survive AI?

For roles like system administrators, cybersecurity specialists, and network engineers, AI is unlikely to fully replace their responsibilities, as these jobs require complex problem-solving, hands-on management, and critical thinking. Skills in troubleshooting, human interaction, and adapting to new technologies will remain essential in these fields. Continuous learning and certifications in relevant tools help ensure job security amid AI advancements.
More about Airwatch jobs
What cities are hiring for Airwatch jobs? Cities with the most Airwatch job openings:
What states have the most Airwatch jobs? States with the most job openings for Airwatch jobs include:
What job categories do people searching Airwatch jobs look for? The top searched job categories for Airwatch jobs are:
Infographic showing various Airwatch job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 87% In-person, and 13% Remote job distribution.
Help Desk Specialist II (Tier II- Advanced Support)

Help Desk Specialist II (Tier II- Advanced Support)

Aretec Inc

Ashburn, VA • On-site

Full-time

Posted 5 days ago


Job description

Help Desk Specialist II (Tier 2 - Advanced Support)
CBP Technology Service Desk (TSD)
Location: Remote
Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Employment Type: Full-time
Clearance Requirement: CBP Background Investigation (Unclassified)
Position Summary
Aretec is seeking a Help Desk Specialist II (Tier 2 - Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role delivers second-level troubleshooting and resolution for complex technical issues escalated from Tier 1, supporting CBP's mission-critical IT environment. The ideal candidate brings strong technical depth, excellent problem-solving skills, and experience supporting enterprise-scale systems.
What You'll Do
  • Provide 24x7x365 Tier II advanced technical support for incidents and service requests transferred via ServiceNow tickets or warm-transferred calls.
  • Perform advanced remote troubleshooting for:
  • Mobile devices and CBP mobile service environment (AirWatch/Workspace ONE)
  • Email services and Microsoft Outlook
  • Personal Identity Verification (PIV) card authentication
  • Remote VPN access (GlobalProtect and Zscaler)
  • Remote access via DHS Workplace (WaaS)
  • Microsoft Office products
  • Windows OS and Active Directory
  • Remote software installations
  • Resolve ≥90% of tickets assigned to Tier II in alignment with AQL targets.
  • Process ≥90% of Tier II tickets within 4 hours (resolved or escalated).
  • Answer ≥80% of transferred calls and chats within 60 seconds.
  • Escalate incidents to next-level support teams, including internal CBP groups and third-party vendors, as required.
  • Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
  • Install approved software using Government-provided tools and processes.

Required Qualifications
  • High school diploma or equivalent; Associate's degree in IT preferred.
  • Minimum 2 years of experience providing IT help desk or technical support with Tier II-level troubleshooting.
  • Strong knowledge of Windows OS, Active Directory, Microsoft Office 365, Outlook, and mobile device management (MDM).
  • Experience supporting VPN technologies, remote access tools, and PIV/smart card authentication.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications
  • CompTIA A+, Network+, or Security+ certification.
  • HDI Desktop Support Technician certification.
  • Experience with AirWatch/Workspace ONE MDM.
  • Experience with GlobalProtect VPN and Zscaler.
  • Experience using the ServiceNow ITSM platform.
  • Prior federal government or CBP Tier II support experience.
  • ITIL Foundation certification.

Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.