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Airport Operations Controller Jobs (NOW HIRING)

Jsx

Airport Services Supervisor - NE

Los Angeles, CA

$22.80 - $28/hr

Work with the Station's Controller to ensure quick effective communication for all IROP's * In ... Safe operation of equipment required to move luggage/cargo, tow planes between gates and direct ...

JSX

Airport Services Supervisor - NE

Los Angeles, CA · On-site

$22.80 - $28/hr

Work with the Station's Controller to ensure quick effective communication for all IROP's * In ... Safe operation of equipment required to move luggage/cargo, tow planes between gates and direct ...

Hillwood

Building Engineer

Fort Worth, TX

... and computer-controlled mechanical and utility systems. * Perform scheduled preventative ... Drive company vehicles as required to support FBO and airport operations. * Maintain accurate ...

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Airport Operations Controller information

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How much do airport operations controller jobs pay per year?

As of Aug 22, 2026, the average yearly pay for airport operations controller in the United States is $107,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,500.00 and $126,000.00 per year, depending on experience, location, and employer.

What is an airport operations controller?

An Airport Operations Controller is responsible for monitoring and coordinating various airport activities to ensure safe and efficient operations. They oversee airfield and terminal conditions, communicate with airlines and air traffic control, and respond to emergencies or disruptions. Their role involves ensuring compliance with airport regulations, coordinating ground services, and assisting in scheduling and resource management. This position requires strong problem-solving skills, communication abilities, and knowledge of aviation regulations.

What are the typical daily responsibilities of an airport operations controller?

Airport Operations Controllers are responsible for monitoring and coordinating airport activities to ensure efficient and safe operations on a daily basis. This includes managing aircraft and vehicle movements, responding to and reporting incidents, coordinating with airlines, ground staff, and air traffic control, and implementing emergency procedures when needed. You will also conduct regular inspections of runways and taxiways, oversee compliance with safety regulations, and maintain thorough records of events and operations. The work environment is fast-paced and demands constant attention to detail, teamwork, and quick decision-making. It's a highly collaborative role requiring coordination across multiple airport departments.

What are the key skills and qualifications needed to thrive in the airport operations controller position, and why are they important?

To thrive as an Airport Operations Controller, you need a solid understanding of airport operations, safety regulations, and incident management, often supported by a relevant degree or aviation industry experience. Familiarity with airport management systems, scheduling tools, and communication protocols such as NOTAMs and radio-based communication is essential. Strong decision-making, problem-solving abilities, and clear communication are vital soft skills for coordinating activities and responding to dynamic situations. These skills ensure the smooth, safe, and efficient operation of airport functions, even during times of high pressure or unexpected disruptions.

What cities are hiring for Airport Operations Controller jobs?

Cities with the most Airport Operations Controller job openings:

What states have the most Airport Operations Controller jobs?

States with the most job openings for Airport Operations Controller jobs include:

What job categories do people searching Airport Operations Controller jobs look for?

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Airport Operations Controller jobs near you
Infographic showing various Airport Operations Controller job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,027 per year, or $51.5 per hour.

Airline General Operations Manager - LAX (Passenger Services)

Hallmark Aviation Services

Los Angeles, CA • On-site

Full-time

Posted 9 days ago

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

46th of 67 rated aviation services

Job description

Job Title:             Airport General Operations Manager (Southern California)

Department:       Airport Operations - Passenger Services

Reports To:         President

FLSA Status:       Exempt

 

SUMMARY

Leads, directs and coordinates all activities involved with Hallmark's operational and administrative functions in Southern California.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administration:

Lead and manage the administrative office in Los Angeles, Santa Ana and San Diego, oversee personnel files maintenance, recruitment, uniform supply and storage, training efforts and all general HR functions.

Coordinate with all departments at Hallmark head office to ensure that internal and external customer needs are satisfied (Payroll, Operations, Training, Human Resources, Quality Assurance and Marketing).

Profitability:

Ensure that each business unit operates within budget and within the contracted labor hours and that all hours and re-chargeable hours are billed properly.

Ensure that costs are strictly controlled and adhered to.

Review operational records to projected budget to determine future profitability.

Ensure agreed contract between client and Hallmark Aviation Services is executed efficiently and profitably for both the client and Hallmark Aviation Services.

Analyze marketing potential of existing account and recommend additional services.

 

Operations:

Ensure compliance with established company policies, procedures, and standards such as safekeeping of company funds and property, personnel and grievance practices.

Effective and visible leadership - guide and assist all Business Unit Managers.

Identify and develop future leaders for supervisor and management positions.

Interface with the LAX, SNA and SAN airport authorities

Ensure efficient staffing levels at all account locations.

Service:

Identify and resolve service inhibitors including on time performance, staffing assignments and recruiting schedules.

Audit Quality Assurance Quarterly; follow up with action plan and present progress report to customer station manager.

Ensure that all accounts achieve the Key Performance targets.

Safety:

Review all aspects of safety to include new procedures and training as required. Ensure the notification process and necessary follow up for maintaining compliance with any FAA/TSA mandated safety and security policies.

Customer Relations:

Establish and maintain a strong relationship with HAS customers operational management.
Meet with Business Managers and Station Managers regularly to review operational and administrative objectives.

 

Corporate Culture:

Responsible for the overall staff morale.

Ensure continuous communication with HAS customer airline managers and own staff.

Conduct Town Hall meetings on a quarterly basis for each business unit.

Encourage the celebration of "small wins" and activities, which foster camaraderie

Build and encourage strong leadership within management team

QUALIFICATIONS

  • Excellent leadership skills
  • Flexible availability, able to work weekends holidays and overtime
  • Requires some night and weekend work
  • Ability to build and maintain strong relationships with the customer airline's station managers.
  • Excellent communication and presentation skills (oral and written)
  • Minimum 10 years of passenger handling experience or airline experience in airport operations with 3 years in a management position.
  • Energetic, motivated, enthusiastic, self starter, with strong integrity
  • Proficiency in MS Office, Excel, PowerPoint
  • Ability to cope well with pressure and to manage multiple tasks with minimum direction.
  • Organized, creative and resourceful; with entrepreneurial mentality
  • Comfortable with various cultures and their associated business practices.
  • Occasional travel between LAX, SNA and SAN is required
  • Must be fluent in English in written and oral form
  • Excellent critical thinking and analytical skills with basic statistical and math knowledge

What Hallmark Aviation Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hallmark Aviation Services logo

About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1989

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