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Airport Operations Controller Jobs (NOW HIRING)

Worldwide Flight Services

... 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next ... local operation and the customer. In this role, the controller must maintain consistent and ...

JLL

Operations Manager

Boston, MA

What this job involves Leading all maintenance operations for the airport's baggage handling system ... Strong understanding of automated conveyor systems, programmable logic controllers (PLCs), motors ...

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Airport Operations Controller information

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$35.5K

$107K

$161K

How much do airport operations controller jobs pay per year?

As of Sep 12, 2026, the average yearly pay for airport operations controller in the United States is $107,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,500.00 and $126,000.00 per year, depending on experience, location, and employer.

What is an airport operations controller?

An Airport Operations Controller is responsible for monitoring and coordinating various airport activities to ensure safe and efficient operations. They oversee airfield and terminal conditions, communicate with airlines and air traffic control, and respond to emergencies or disruptions. Their role involves ensuring compliance with airport regulations, coordinating ground services, and assisting in scheduling and resource management. This position requires strong problem-solving skills, communication abilities, and knowledge of aviation regulations.

What are the typical daily responsibilities of an airport operations controller?

Airport Operations Controllers are responsible for monitoring and coordinating airport activities to ensure efficient and safe operations on a daily basis. This includes managing aircraft and vehicle movements, responding to and reporting incidents, coordinating with airlines, ground staff, and air traffic control, and implementing emergency procedures when needed. You will also conduct regular inspections of runways and taxiways, oversee compliance with safety regulations, and maintain thorough records of events and operations. The work environment is fast-paced and demands constant attention to detail, teamwork, and quick decision-making. It's a highly collaborative role requiring coordination across multiple airport departments.

What are the key skills and qualifications needed to thrive in the airport operations controller position, and why are they important?

To thrive as an Airport Operations Controller, you need a solid understanding of airport operations, safety regulations, and incident management, often supported by a relevant degree or aviation industry experience. Familiarity with airport management systems, scheduling tools, and communication protocols such as NOTAMs and radio-based communication is essential. Strong decision-making, problem-solving abilities, and clear communication are vital soft skills for coordinating activities and responding to dynamic situations. These skills ensure the smooth, safe, and efficient operation of airport functions, even during times of high pressure or unexpected disruptions.

What states have the most Airport Operations Controller jobs?

States with the most job openings for Airport Operations Controller jobs include:

What are popular job titles related to Airport Operations Controller jobs?

For Airport Operations Controller jobs, the most frequently searched job titles are:

Airport Operations Controller jobs near you
Infographic showing various Airport Operations Controller job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,027 per year, or $51.5 per hour.

Operations Performance Controller - Boston

East Boston, MA

Dufry
10K+ employees
Learn more about Dufryexternal

$120K - $134K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Opportunity, growth, and meaningful rewards! We offer: 

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • *401(k) retirement plan 
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Location: Boston Airport F&B 
Advertised Compensation: $120,900.00 to $134,495.00 

Purpose: The Operations Performance Controller uses financial and operational analysis to observe, collect, understand, communicate, and report company operational data as measured against key performance indicators. This role conducts operational and financial analysis in support of development and joint venture activities, as well as provides financial and operational support to the location or Span across all lines of business (F&B, Duty Paid and Duty Free).

Essential Functions:
  • Implements processes and procedures to track company defined financial metrics throughout their area of responsibility; ensures that managers focus on maximizing sales, optimizing cost & labor controls
  • Provides input into development projects by accurately evaluating financial risks and returns of potentially new business opportunities
  • Partners with branch management to improve performance of every store through daily/weekly/monthly/quarterly reviews including hours of operations, variance analysis of key KPI's including (TPLH, SPLH, Cost, Labor, etc.)
  • Evaluates accounting processes for designated locations and partners with operations management to provide accurate analysis to support store level sales growth and expense reductions/improvements; makes appropriate recommendations and guarantees that appropriate solutions are implemented
  • Maintains the operations control environment by ensuring compliance with all company standards and policies
  • Trains management, supports programs, and leads analysis, for inventory management and cost of sales optimization and labor workforce management optimization; provides training to branch management on key performance indicators in order to strengthen financial and business acumen
  • Actively reviews and participates in joint venture quarterly meetings; analyzes indirect spend to help and ensure savings are being achieved at all levels including vendor analysis, cross utilization of resources between F&B and Duty Paid, etc.
  • Ensures the financial integrity of the operations income statement and balance sheet through weekly/monthly/quarterly close processes, and appropriate cash management reviews and trainings are completed
  • Drives and partners with branch management with price sweeps, menu/product optimization, and zone, capture, and market share analysis
  • Oversees maintenance of internal accounting records; prepares timely area management reports

Reporting Relationship:The Operations Performance Controller reports to the Senior Director/Director of Operations Performance designated to their assigned airports/region

Minimum Qualifications, Knowledge, Skills, and Work Environment:
  • Education and Experience: The combination of education and professional experience must exceed 6 years:
    • In a leadership role: 2 years of experience supervising a team of professionals engaged in executing accounting/financial analysis programs, preferably in a medium to high volume environment is preferred
    • In a technical role: Requires 6-8 years of experience engaged in developing and delivering reconciliation of ledger accounts and financial modeling programs in
      • A bachelor's degree in a program related to the functional area can count for 2 of the 6-year requirement
      • An MBA or a master's level degree in a program related to the functional area can count for an additional 2 years of 6-year requirement
      • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
  • Specialized Training:
    • Training that leads to an advanced working knowledge of Microsoft Excel, including financial modeling skills
    • Knowledge of relevant state and federal regulations and statutes
  • Specialized Skillset/Competencies/Traits:
    • Very strong financial acumen; has the ability to understand and teach variance analysis
    • Ability to build strong relationships and function well in a heavily matrixed organizational environment, as well as develop strong relationships with external partners including joint ventures, sub-tenants, landlords and vendors
    • Prior experience in reading and interpreting contractual agreements a plus
    • Requires strong organizational skills; has the ability to work independently while managing multiple tasks
    • Business acumen and also has the mindset required to understand the long-term implications of financial planning and to advance the organization's goals
    • Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
    • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
  • Location/Travel:
    • This position requires regular attendance at their designated airport: Boston Logan International Airport
    • Requires up to 25% travel to locations in region

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

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