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Our close-knit flight operations team orchestrates the daily operations of our airline, creating an airline people love from behind the scenes. Whether you’re new to the industry or a seasoned pro, you’ll use your expertise to create the situations that make guest experiences as safe and enjoyable as possible. You’ll be at the heart of how our airlines will achieve its goals and enjoy the opportunities you’ll have to create a long and satisfying career with us.

The Crew Scheduler is responsible for notifying Horizon Air crew members of changes in their assignments, answering in-coming calls from crew, and assisting in hotel and travel for crew, in addition to appropriately reacting to flight irregularities and monitoring for compliance with all Federal Aviation Regulations (FAR) and company regulations. This position works closely with other operational disciplines within the System Operations Control center (SOC).

• Arrange crew coverage for Horizon Air’s flight schedule.
• Ensure all crew members are scheduled in compliance with crew member contracts and Federal Aviation Regulations (FAR).
• Perform analytical studies of crew tracking reports for verification of FAR compliance.
• Monitor crew schedules and operations using crew tracking management and flight tracking computer systems.
• Manage reserve crew member staffing levels and utilizations.
• Book crew deadhead and jumpseat records.
• Coordinate with Flight Control, Inflight, and Pilot management to resolve operational and crew-related issues.
• Perform duties in compliance with company and departmental procedures.

Required

• Strong commitment to deliver outstanding customer service to our crew members and other internal customers.
• Effective communication skills with a demonstrated professional phone manner.
• Excellent organizational and problem-solving skills.
• Average typing abilities (minimum of 40 wpm).
• Intermediate proficiency with Microsoft Office applications (e.g., Word and Excel).
• Ability to work independently and as part of a team.
• Ability to work a variety of schedules to include nights, weekends and holidays.
• Ability to communicate in English.
• High School Diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Airline station or operations experience.
• Prior Crew Scheduling experience.

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off 

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.