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Airline Reservation Agent Jobs (NOW HIRING)

Costco Wholesale Corporation

Reservation Agent

Issaquah, WA · On-site

$18.50 - $23/hr

Position Summary Costco Travel is seeking individuals to join the reservation staff to assist ... Uses airline and in-house computer systems to make member reservations. * Confirms reservations ...

HEI Hotels & Resorts

Reservation Agent

Braselton, GA · On-site

$14.50 - $18.25/hr

No Overview Assist guests during the reservation process. Essential Duties and Responsibilities ... Answer questions regarding hotel facilities and services, airline partnerships, local attractions ...

Red Hawk Casino

Hotel Reservation Agent

Placerville, CA

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... rentals, airline shuttle service, etc. * Answer calls and process requests from guests. Make ...

Red Hawk

Hotel Reservation Agent

Placerville, CA · On-site

$17.50 - $21.75/hr

JOB SUMMARY Reservation agents work in a call center environment for the resort and take incoming ... rentals, airline shuttle service, etc. * Answer calls and process requests from guests. Make ...

Hyannis Air Service Inc

Cross Trained Agent

Sidney, MT · On-site

$15.50/hr

... work Ticket, Operations and Ramp Agent positions at their assigned station. PRIMARY ... Airline reservation system experience preferred * Must be at least 18 years old * Must hold a high ...

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Airline Reservation Agent information

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How much do airline reservation agent jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for airline reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an airline reservation agent?

Airline Reservation Agents are customer service professionals who assist passengers with booking flights, making reservations, and providing information about flight schedules, fares, and policies. They typically work for airlines or travel agencies, handling phone calls, emails, and sometimes in-person inquiries. Their responsibilities also include modifying reservations, processing payments, and resolving customer issues. Excellent communication and problem-solving skills are essential for this role, as agents often help customers with travel changes or disruptions.

What are the key skills and qualifications needed to thrive as an airline reservation agent?

To thrive as an Airline Reservation Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with global distribution systems (GDS) like Amadeus or Sabre and ticketing software is typically required. Excellent communication, problem-solving abilities, and patience help agents manage passenger inquiries and resolve issues effectively. These skills ensure smooth booking processes, customer satisfaction, and efficient airline operations.

What are some common challenges faced by airline reservation agents, and how can they be managed effectively?

Airline reservation agents often encounter challenges such as managing high call volumes, addressing last-minute booking changes, and handling upset or anxious customers. Successfully navigating these situations requires strong communication skills, patience, and the ability to quickly learn and use reservation software. Many agents find that staying organized and keeping up-to-date with fare rules and airline policies helps them provide accurate information and excellent service. Teamwork is also vital, as agents frequently collaborate with supervisors and other departments to resolve complex issues and ensure customer satisfaction.

What is the difference between Airline Reservation Agent vs Ticketing Agent?

AspectAirline Reservation AgentTicketing Agent
CredentialsHigh school diploma, customer service skills, airline-specific trainingHigh school diploma, customer service skills, airline or travel agency training
Work EnvironmentAirline offices, call centers, online booking platformsTravel agencies, airline ticket counters, call centers
Employer & IndustryAirlines, travel companiesTravel agencies, airlines
Common Search/ComparisonYesYes

Both Airline Reservation Agents and Ticketing Agents assist customers with booking flights, but Reservation Agents focus on managing reservations and customer inquiries, while Ticketing Agents primarily handle issuing tickets and processing payments. The roles often overlap, especially in airline call centers and travel agencies, making them closely related in the airline industry.

How to be an airline reservation agent?

To become an airline reservation agent, typically you need a high school diploma or equivalent, strong customer service skills, and proficiency with reservation systems like Sabre or Amadeus. On-the-job training is common, and some employers prefer candidates with previous experience in travel or hospitality. Good communication skills and the ability to handle multiple tasks are essential in this role.

Is an airline reservation agent a good job?

An airline reservation agent is a customer service role that involves assisting passengers with booking flights, managing reservations, and providing travel information. The job typically requires strong communication skills, attention to detail, and proficiency with reservation systems; it often offers flexible hours and opportunities for advancement within the airline industry.
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Airline Reservation Agent jobs near you
Infographic showing various Airline Reservation Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservation Agent

Costco Wholesale Corporation

Issaquah, WA • On-site

$18.50 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Costco rating

8.1

Company rating: 8.1 out of 10

Based on 1,922 frontline employees who took The Breakroom Quiz

2nd of 39 rated national retailers

Job description


California applicants: Please click here to review the Costco Applicant Privacy Notice.
The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary
Costco Travel is seeking individuals to join the reservation staff to assist Costco members in the planning of their vacation travel, with a focus on first-call resolution in a fast-paced call center environment. Join the team and share knowledge and skills as an active team member in the continuing growth of Costco Travel. Provides a high level of member service.
Job Duties
  • Handles member calls in a friendly and efficient manner.
  • Uses airline and in-house computer systems to make member reservations.
  • Confirms reservations accurately.
  • Communicates members' needs to other support departments.
  • Ability to operate vehicles, equipment or machinery.
  • Assists with department duties as necessary.
  • Assists in other departments of the warehouse as necessary.

For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.
Job Description Posting Updated: July 2026 Job Code: 0510

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About Costco

Sourced by ZipRecruiter

Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. Today, as the company evolves, it stays true to the qualities that helped attract and retain millions of loyal members around the globe: Commitment to quality. Costco warehouses carry about 4,000 SKUs (stock keeping units) compared to the 30,000 found at most supermarkets. By carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Issaquah, WA, US

Year founded

1983

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