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Airline Booking Jobs (NOW HIRING)

Magnifica Air

Digital Channel Product Owner

Orlando, FL · On-site

... airline systems, including: • Passenger Service System (PSS) • Reservation and booking engines • Loyalty and rewards platforms • CRM and customer data platforms • Payment and ancillary ...

Internet Travel Solutions LLC.

$52 - $76/hr

Booking airline/rail/hotel via Sabre, Amadeus & Farelogix for various TS online customers * Working online booking tool reject queues for all customers * Manual ticketing/exchanges/refund process for ...

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$99.5K

How much do airline booking jobs pay per year?

As of Sep 7, 2026, the average yearly pay for airline booking in the United States is $47,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What is an airline booking?

An Airline Booking job involves assisting customers with flight reservations, ticketing, and itinerary changes. Professionals in this role work for airlines, travel agencies, or online booking platforms to ensure smooth booking processes. They provide fare details, resolve booking issues, and offer customer support. Strong communication skills and knowledge of airline systems are essential for success in this role.

What are the typical daily responsibilities for an airline booking agent?

As an Airline Booking agent, your day-to-day tasks include assisting customers with flight reservations, managing ticket changes or cancellations, and providing information on flight schedules, fares, and policies. You will use airline reservation systems to input and modify bookings, handle payment processing, and occasionally address special requests such as meal preferences or seat selections. The role often involves both phone and online customer interactions, requiring attentiveness and clear communication. It's a dynamic position where you may collaborate with other agents, supervisors, and customer service departments to resolve challenges and ensure seamless travel experiences for clients.

What are the key skills and qualifications needed to thrive in the airline booking position, and why are they important?

To excel in Airline Booking, you need strong customer service abilities, attention to detail, and a solid understanding of reservation processes, typically gained through on-the-job training or experience in travel or hospitality. Familiarity with Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, and basic computer skills, are often required. Excellent communication, problem-solving, and multitasking skills help you handle inquiries and resolve booking issues efficiently. These competencies are crucial for ensuring smooth travel arrangements and delivering a positive customer experience in a fast-paced environment.

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Cities with the most Airline Booking job openings:

What are the most commonly searched types of Airline Booking jobs?

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What states have the most Airline Booking jobs?

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Airline Booking jobs near you
Infographic showing various Airline Booking job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $47,930 per year, or $23 per hour.

Premium Host in ATL Airport for Prestigious International Airline - Starting Pay $19.50/hr

Hallmark Aviation Services

Atlanta, GA • On-site

$19.50/hr

Part-time

Re-posted 4 days ago

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

46th of 67 rated aviation services

Job description

 Hallmark Aviation Services is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service for a Prestigious International Airline


ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

Premium host provides exceptional customer service with an emphasis on delivering personalized premium service to First Class, Lounge Guests, Platinum, Frequent Flyer Members and major corporate accounts, ensuring a seamless travel experience. The Premium host is responsible for pre-flight preparations for all First, Chairmans, and Platinum customers including liaising with key airport and Airline departments.  

Key functions for pre and post flight operations include.

  • Reviewing emails to ensure all requests are actioned and or cleared, creating a shift report after requests are reviewed.  
  • Monitor flights for next day to prepare notes for handover of host.
  • Communicating with lounge on customers arrival details. 
  • Brief Customer Service Agents on any specific requirements.
  • Populating customer details into flight and note plans for customer arrival.   

Key functions for greeting and assisting passengers include.

  • Host, greet and welcome all customers.
  • Invite customers to join Customer Service Agent at the check in desk. 
  • Managing customer issues relating to booking or experience. 
  • Accompany customers to airport security/immigration/ Premium lounge.   
  • Provide customer handover to the Lounge Host

The Premium Host ensures that customer service staff maintain Airline's standards of service excellence throughout the customer journey, including handling administrative duties and managing situations arising from flight disruptions. The primary focus is on delivering exceptional service to the premium guests. The Premium host will demonstrate a positive and analytical approach to problem solving and capacity to produce results within tight timeframes. The position is a key airport liaison position that role models consistent quality customer service and team centric behaviors. 

Equal Opportunity Employment

Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

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What Hallmark Aviation Services employees say

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About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

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