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Airline Assistant Jobs in Indiana (NOW HIRING)

Republic Airways

Crew Scheduler

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our team is a vital part of Republic's success in being the BEST regional airline of choice. Crew ... manner * Assist with on-the-job training of new hire crew schedulers * Provide 24/7 support to ...

Republic Airways

Crew Scheduler

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our team is a vital part of Republic's success in being the BEST regional airline of choice. Crew ... manner * Assist with on-the-job training of new hire crew schedulers * Provide 24/7 support to ...

KurzSolutions

RN- Mental Health

Marion, IN · On-site

However, the airport also offers flights by low-cost airlines like Allegiant and Contour. Atlanta ... Assess for and administer tube feedings * Assist with routine urinary and bowel elimination ...

Pacs

MDS Nurse Assistant

Reo, IN

$35 - $42/hr

Ensure MDS submissions meet regulatory requirements for Medicare/Medicaid reimbursement. * Assist ... Travel by auto or airline may be required. Work Environment The work environment characteristics ...

KurzSolutions

RN - Medsurg

Fort Wayne, IN · On-site

However, the airport also offers flights by low-cost airlines like Allegiant and Contour. Atlanta ... tube feedings • Assist with routine urinary and bowel elimination including catheters ...

Envoy Air

Lead Agent Cabin Appearance

Indianapolis, IN · On-site

$19.50/hr

  • Medical

  • Life

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated ... Administer local training programs, maintain supplies and inventory control logs as well as assist ...

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Airline Assistant information

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How much do airline assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for airline assistant in Indiana is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.52 and $20.28 per hour, depending on experience, location, and employer.

What is an airline assistant?

Airline Assistants, sometimes referred to as passenger service agents or airline customer service agents, are professionals who help passengers at airports. They assist with tasks such as check-in, ticketing, boarding, handling luggage, and providing information about flights. Airline Assistants also help passengers with special needs, resolve travel issues, and ensure a smooth travel experience. Their role is crucial in maintaining efficient airport operations and high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as an airline assistant?

To thrive as an Airline Assistant, you need strong customer service abilities, organizational skills, and a high school diploma or equivalent. Familiarity with airline reservation systems, check-in software, and safety protocols is typically required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help set top performers apart. These skills ensure efficient passenger processing, safety compliance, and a positive travel experience for all customers.

What are some common challenges faced by airline assistants, and how can they effectively manage them?

Airline Assistants often encounter challenges such as handling difficult passengers, managing tight turnaround times, and adapting to frequent schedule changes. Effective communication skills and a calm, patient demeanor are essential to de-escalate conflicts and provide excellent customer service. Staying organized and flexible helps Airline Assistants manage multiple tasks, such as boarding procedures and safety checks, while maintaining a positive travel experience for passengers. Team collaboration is also important, as Airline Assistants work closely with cabin crew, gate agents, and ground staff to ensure smooth operations.

What is the difference between Airline Assistant vs Flight Attendant?

AspectAirline AssistantFlight Attendant
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, safety training, certification
Work EnvironmentAirport terminals, customer service countersAircraft cabins during flights
Employer & Industry UsageAirlines, airports, travel agenciesAirlines, aviation industry
Common Search & ComparisonCustomer service roles in airportsIn-flight service roles

Airline Assistants primarily work in airports providing customer service, while Flight Attendants work onboard aircraft ensuring passenger safety and comfort. Both roles require customer service skills, but Flight Attendants have additional safety training and certifications. Understanding these differences helps job seekers find the right position in the aviation industry.

How do you become an airline assistant?

To become an airline assistant, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Some airlines require training or certification in safety procedures, and proficiency in multiple languages can be advantageous. On-the-job training is often provided, and a flexible schedule is common due to shift work.

How much does an airline assistant get paid?

The average salary for an airline assistant, also known as a customer service agent or flight attendant support staff, ranges from $25,000 to $45,000 per year depending on experience, location, and airline. Entry-level positions typically start around $20,000 to $25,000, with experienced assistants earning higher wages and additional benefits such as travel perks and flexible schedules.

What are the most commonly searched types of Airline jobs in Indiana?

The most popular types of Airline jobs in Indiana are:

What cities in Indiana are hiring for Airline Assistant jobs?

Cities in Indiana with the most Airline Assistant job openings:

Airline Assistant jobs near you
Infographic showing various Airline Assistant job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,043 per year, or $19.7 per hour.

Lead Airport Agent - Customer Service

Envoy Air Inc.

Indianapolis, IN • On-site

$14.75 - $19.75/hr

Full-time

Medical, Life

Posted 20 days ago

Envoy Air rating

6.0

Company rating: 6.0 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines

Job description

Overview
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)

Responsibilities
How will you make an impact?
Responsibilities
  • Provide efficient, friendly service to all of our customers
  • Promote and sell air travel with American Eagle and American Airlines and/or one of our contracted carriers
  • Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges
  • Escort passengers from the terminal to and from the aircraft ensuring a safe path at all times
  • Complete all necessary arrangements for accommodating passengers with reservations, stand-bys, luggage, cabin availability, and in-flight supplies
  • Determine flight close-out time and prepare, complete, and check various flight forms for accuracy
  • Conduct agent observations and associate activities
  • Administers local training programs and is responsible for scheduling, manpower utilization as well as maintaining a safe, dependable and consistent operation
  • Maintains supplies and inventory control logs
  • Prepares customer correspondence, investigates discrepancies, and compiles statistical data for reports
  • Assist management in the completion of administrative duties and to acts as a company representative when assigned
  • In this role the employee may be subject to engine fumes, vehicle emissions, dust, and engine noise
  • Responsible for standing, using finger dexterity, typing, climbing, and descending stairs numerous times a day
  • Check baggage and parcels weighing up to 75 lbs. which involves carrying, bending, lifting, and turning
  • Meet arriving aircraft by standing to operate a mobile mechanical jet-bridge with a length of up to 110 ft. and weighing approximately 57,000 lbs
  • It is required that the agent can use depth perception and peripheral vision to extend and position jet-bridge observing all stationary and moving vehicles in the immediate area
  • Open and close aircraft cabin doors, without assistance, by pushing, pulling, reaching, bending and twisting

Qualifications
Who are we looking for?
Requirements
  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
  • Must be customer focused, detail oriented, and interested in the airline industry
  • Must be comfortable working with computers and ability to learn new computer programs
  • Must be able to read, write, fluently speak, and understand the English language
  • Possess the legal right to work in the United States
  • Demonstrated ability to communicate verbally and in writing
  • Strong organizational, interpersonal, negotiation, and leadership skills preferred
  • Above average attendance preferred
  • Ability to read, write, fluently speak, and understand Spanish (in some locations) preferred
  • One year of customer service experience preferred
  • Prior training and/or curriculum development experience preferred
  • Experience using Word and Excel preferred

Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled

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