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Air Ticketing Agent Jobs (NOW HIRING)

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... Agent positions at their assigned station ... PRIMARY RESPONSIBILITIES: • Check in passengers and baggage using Cape Air's passenger service ...

... Agent positions at their assigned station ... PRIMARY RESPONSIBILITIES: • Check in passengers and baggage using Cape Air's passenger service ...

... air rail cars. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Daily batching; ticketing, verifying special requests, processing documents and reservations. • Answering phones and taking phone ...

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Air Ticketing Agent information

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$40

How much do air ticketing agent jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for air ticketing agent in the United States is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $23.80 per hour, depending on experience, location, and employer.

What are Air Ticketing Agents?

Air Ticketing Agents are professionals who assist customers with booking, modifying, and canceling airline tickets. They work for airlines, travel agencies, or online booking platforms to provide information on flight schedules, fares, and travel requirements. These agents help ensure passengers have the correct documentation, such as visas and passports, and may resolve issues related to reservations or payments. Their role is essential for facilitating smooth and efficient air travel experiences for customers.

What do airline ticket agents make?

Airline ticket agents typically earn an average annual salary ranging from $30,000 to $45,000, depending on experience, location, and employer. They may also receive benefits such as health insurance and employee discounts, and often work in customer service environments requiring strong communication skills and familiarity with reservation systems.

How do I become an airline ticket agent?

To become an airline ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided by airlines or travel agencies, and knowledge of reservation systems like Sabre or Amadeus is beneficial. Some positions may require certification or licensing depending on the employer and location.

What are the key skills and qualifications needed to thrive as an Air Ticketing Agent, and why are they important?

To thrive as an Air Ticketing Agent, you need strong knowledge of airline reservation systems, fare rules, and ticketing procedures, often supported by a diploma in travel or tourism. Proficiency with Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, and sometimes IATA certification, is typically required. Excellent communication, problem-solving, and customer service skills help agents resolve issues and assist travelers efficiently. These competencies are crucial for ensuring smooth travel arrangements, customer satisfaction, and compliance with industry regulations.

What is the difference between Air Ticketing Agent vs Travel Consultant?

AspectAir Ticketing AgentTravel Consultant
CredentialsBasic travel and ticketing certifications, customer service skillsAdditional certifications may include travel planning or destination knowledge
Work EnvironmentAirlines, travel agencies, ticketing officesTravel agencies, consulting firms, online platforms
Employer & IndustryAirlines, travel agenciesTravel agencies, tour operators
Search & Comparison IntentFocus on ticketing, flight options, pricingFocus on comprehensive travel planning, itineraries

While both roles involve assisting travelers, an Air Ticketing Agent primarily handles flight bookings and ticketing processes, whereas a Travel Consultant offers broader travel planning services, including destination advice and customized itineraries. The roles often overlap but differ in scope and responsibilities.

What are some common challenges Air Ticketing Agents face when handling flight changes or cancellations, and how can they effectively manage them?

Air Ticketing Agents frequently encounter challenges such as last-minute flight changes, cancellations, and complex fare rules that can complicate rebooking or refund processes. Managing these situations requires strong communication skills, attention to detail, and a thorough understanding of airline policies and reservation systems. Agents must remain calm under pressure, provide clear explanations to customers, and collaborate closely with airline representatives to find the best solutions. Staying updated on policy changes and using customer service best practices can help agents navigate these challenges effectively.

What does an airline ticketing agent do?

An airline ticketing agent assists customers with booking, changing, and canceling flight reservations, and issues tickets using reservation systems. They also provide travel information, handle customer inquiries, and ensure compliance with airline policies, often working in a customer service environment. Strong communication skills and familiarity with reservation software are important for this role.

What is the highest salary for air ticketing?

The highest salaries for air ticketing agents can reach around $50,000 to $60,000 annually, typically in senior or managerial roles within large airlines or travel companies. Factors such as experience, location, and additional certifications can influence earning potential.
More about Air Ticketing Agent jobs
What cities are hiring for Air Ticketing Agent jobs? Cities with the most Air Ticketing Agent job openings:
What states have the most Air Ticketing Agent jobs? States with the most job openings for Air Ticketing Agent jobs include:
Infographic showing various Air Ticketing Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,172 per year, or $21.2 per hour.
Air Ticketing Travel Agent

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Re-posted 20 days ago


Job description

Job Description We are seeking an experienced Travel Agent able to issue and exchange airline tickets using Apollo GDS. This is an in-office position in the Glendale, CA area that offers excellent benefits. Skills needed for success: 3+ years Travel Agent experience GDS proficiency - Apollo preferred Ability to issue and exchange airline tickets Strong attention to details Accurate, flexible, team player Excellent written and verbal communication skills.