Milford, CT · On-site
$25 - $28/hr
Key Responsibilities Answer inbound calls and assist customers with HVAC service, maintenance, and installation needs Schedule and dispatch technicians efficiently to maximize daily capacity ...
Milford, CT · On-site
$25 - $28/hr
Key Responsibilities Answer inbound calls and assist customers with HVAC service, maintenance, and installation needs Schedule and dispatch technicians efficiently to maximize daily capacity ...
Sarasota, FL · On-site
$25 - $45/hr
Communicate effectively with customers regarding system performance, repairs, and recommendations ... Experience servicing commercial HVAC equipment including RTUs, chillers, boilers, VAV systems, and ...
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Sarasota, FL · On-site
$25 - $45/hr
Communicate effectively with customers regarding system performance, repairs, and recommendations ... Experience servicing commercial HVAC equipment including RTUs, chillers, boilers, VAV systems, and ...
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Ronkonkoma, NY · On-site
$16.75 - $23/hr
Service customers via phone, e-mail, & directly at the showroom counter * Product application & equipment selection Qualifications: * HVAC/R Industry experience * HVAC/R technical school & recent ...
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Ronkonkoma, NY · On-site
$16.75 - $23/hr
Service customers via phone, e-mail, & directly at the showroom counter * Product application & equipment selection Qualifications: * HVAC/R Industry experience * HVAC/R technical school & recent ...
Biscoe, NC · On-site
$14 - $19/hr
We are seeking a professional, experienced HVAC CSR who understands the pace, pressure, and expectations of a busy service office. This is not an entry-level position. We are looking for someone who ...
Biscoe, NC · On-site
$14 - $19/hr
We are seeking a professional, experienced HVAC CSR who understands the pace, pressure, and expectations of a busy service office. This is not an entry-level position. We are looking for someone who ...
$70K - $90K/yr
Work with our Customer Service Team to oversee and coordinate completion of all Service Technician ... Works with HVAC CSR?s, billing, and sales to help implement consistent processes across all service ...
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$70K - $90K/yr
Work with our Customer Service Team to oversee and coordinate completion of all Service Technician ... Works with HVAC CSR?s, billing, and sales to help implement consistent processes across all service ...
$25 - $45/hr
Communicate effectively with customers regarding system performance, repairs, and recommendations ... Experience servicing commercial HVAC equipment including RTUs, chillers, boilers, VAV systems, and ...
Quick apply
$25 - $45/hr
Communicate effectively with customers regarding system performance, repairs, and recommendations ... Experience servicing commercial HVAC equipment including RTUs, chillers, boilers, VAV systems, and ...
Be Seen First
Westhampton Beach, NY · On-site
$17.25 - $23.50/hr
Service customers via phone, e-mail, & directly at the showroom counter * Product application & equipment selection Qualifications: * HVAC/R Industry experience * HVAC/R technical school & recent ...
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Westhampton Beach, NY · On-site
$17.25 - $23.50/hr
Service customers via phone, e-mail, & directly at the showroom counter * Product application & equipment selection Qualifications: * HVAC/R Industry experience * HVAC/R technical school & recent ...
Plumbing HVAC Customer Service Representative/DispatcherLocation: Kansas City, KS, 66106Job Responsibilities: * Dispatching and handling incoming multi-line telephone calls * Scheduling appointments ...
Plumbing HVAC Customer Service Representative/DispatcherLocation: Kansas City, KS, 66106Job Responsibilities: * Dispatching and handling incoming multi-line telephone calls * Scheduling appointments ...
Jacksonville, FL · On-site
$20 - $24/hr
About the Job HVAC Customer Service Representative Jacksonville, FL | Full-Time | Thursday-Monday Please do not contact our office via phone or email regarding your application. If selected, you will ...
Jacksonville, FL · On-site
$20 - $24/hr
About the Job HVAC Customer Service Representative Jacksonville, FL | Full-Time | Thursday-Monday Please do not contact our office via phone or email regarding your application. If selected, you will ...
Jacksonville, FL · On-site
$20 - $24/hr
HVAC Customer Service Representative Jacksonville, FL | Full-Time | Thursday-Monday Please do not contact our office via phone or email regarding your application. If selected, you will be contacted ...
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Jacksonville, FL · On-site
$20 - $24/hr
HVAC Customer Service Representative Jacksonville, FL | Full-Time | Thursday-Monday Please do not contact our office via phone or email regarding your application. If selected, you will be contacted ...
PA · On-site
$15.50 - $21/hr
... C services. UGI was acquired by HomeServe in 2020. HomeServe USA is a Great Place to Work, and ... Position Overview The Customer Service Rep is responsible for providing world class customer ...
New
PA · On-site
$15.50 - $21/hr
... C services. UGI was acquired by HomeServe in 2020. HomeServe USA is a Great Place to Work, and ... Position Overview The Customer Service Rep is responsible for providing world class customer ...
New
Fruitland Park, FL · On-site
$13 - $17.75/hr
HVAC Customer Service Representative | Fruitland Park, FL | Full Time | In Office Join a residential heating and air company that has served Lake County and the surrounding communities for more than ...
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Fruitland Park, FL · On-site
$13 - $17.75/hr
HVAC Customer Service Representative | Fruitland Park, FL | Full Time | In Office Join a residential heating and air company that has served Lake County and the surrounding communities for more than ...
Plumbing * HVAC/R Systems * HVAC Service & Installation * HVAC Maintenance * HVAC Troubleshooting * HVAC Repair * spanish ID:qnkTyx
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Plumbing * HVAC/R Systems * HVAC Service & Installation * HVAC Maintenance * HVAC Troubleshooting * HVAC Repair * spanish ID:qnkTyx
Fruitland Park, FL · On-site
$13 - $17.75/hr
HVAC Customer Service Representative | Fruitland Park, FL | Full Time | In Office Join a residential heating and air company that has served Lake County and the surrounding communities for more than ...
Fruitland Park, FL · On-site
$13 - $17.75/hr
HVAC Customer Service Representative | Fruitland Park, FL | Full Time | In Office Join a residential heating and air company that has served Lake County and the surrounding communities for more than ...
Fort Wayne, IN · On-site
$14.75 - $20/hr
HVAC Customer Service Representative We are seeking a dependable, customer-focused HVAC Customer Service Representative to join our team. The CSR will serve as the primary point of contact for ...
Fort Wayne, IN · On-site
$14.75 - $20/hr
HVAC Customer Service Representative We are seeking a dependable, customer-focused HVAC Customer Service Representative to join our team. The CSR will serve as the primary point of contact for ...
Ocala, FL · On-site
$75K - $100K/yr
Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...
Quick apply
Ocala, FL · On-site
$75K - $100K/yr
Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...
Jacksonville, FL · On-site
$50K - $100K/yr
Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...
Quick apply
Jacksonville, FL · On-site
$50K - $100K/yr
Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...
Jacksonville, FL · On-site
$50K - $100K/yr
Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...
Quick apply
Jacksonville, FL · On-site
$50K - $100K/yr
Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...
Exton, PA · On-site
$15.50 - $21/hr
... C services. UGI was acquired by HomeServe in 2020. HomeServe USA is a Great Place to Work, and ... Position Overview The Customer Service Rep is responsible for providing world class customer ...
Exton, PA · On-site
$15.50 - $21/hr
... C services. UGI was acquired by HomeServe in 2020. HomeServe USA is a Great Place to Work, and ... Position Overview The Customer Service Rep is responsible for providing world class customer ...
Jacksonville, FL · On-site
$50K - $100K/yr
Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...
Quick apply
Jacksonville, FL · On-site
$50K - $100K/yr
Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
For Air Conditioning Customer Service jobs, the most frequently searched job titles are:
Milford, CT • On-site
$25 - $28/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 16 days ago
Benefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
We are seeking an experienced HVAC Customer Service Representative to join our team in Milford, CT. This role handles inbound customer calls, schedules and dispatches technicians, and helps ensure a seamless customer experience while supporting daily operations and revenue goals.
Key Responsibilities
Answer inbound calls and assist customers with HVAC service, maintenance, and installation needs
Schedule and dispatch technicians efficiently to maximize daily capacity
Communicate appointment details, timing, and expectations clearly to customers
Maintain accurate customer and service records in CRM/service software
Identify opportunities to promote maintenance plans and additional services
Coordinate with technicians and management to resolve issues quickly
Handle customer concerns professionally and escalate when necessary
Compensation & Benefits
$25.00–$28.00 per hour
Performance-based incentives
Medical, dental, and vision insurance
Paid time off and holidays
Growth and development opportunities within a rapidly expanding organization
Requirements
1–3 years of customer service, call center, or dispatch experience
HVAC, plumbing, or other home services experience required
Experience scheduling and dispatching field technicians preferred
ServiceTitan experience is a strong plus
Comfortable handling a high volume of inbound calls in a fast-paced environment
Strong communication, organization, and multitasking skills
Ability to handle customer concerns professionally and resolve issues efficiently
Comfortable promoting maintenance agreements and additional services when appropriate
Reliable, professional, and customer-focused
