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Aide Telecom Oss Bss Jobs (NOW HIRING)

Infosys Limited Digital

React JS Developer

Atlanta, GA · On-site

... Domain|Telecom|OSS/BSS Technical Skills 2 Technology|Cloud Platform|AWS Container services Technical Skills 3 Technology|Reactive Programming|react JS Overview The Infosys Engineering unit is ...

Sonsoft Inc

OSS/BSS Consultant

Bellevue, WA

At least 6 years of experience in Telco domain with strong exposure to OSS/ BSS. * At least 4 years ... Must have sound functional knowledge of Telecom BSS. * Experience in providing solutions in the ...

Tetra Computing

Solutions Engineer

Middletown, NJ · On-site

$40/hr

Telecom OSS & Network experience * Ethernet & Broadband services * Service fulfillment, provisioning & activation * Service/Network Inventory & Orchestration * BSS/Order Management → OSS → ...

AST SpaceMobile

OSS Test & Automation Engineer

Lanham, MD · On-site

$46 - $60.75/hr

A minimum of 3+ years of professional experience in automation engineering, test engineering, or a combined software/QA role, preferably in telecom, network operations, or OSS/BSS systems. * Proven ...

AST SpaceMobile

OSS Test & Automation Engineer

Lanham, MD

$46 - $60.75/hr

A minimum of 3+ years of professional experience in automation engineering, test engineering, or a combined software/QA role, preferably in telecom, network operations, or OSS/BSS systems. * Proven ...

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Aide Telecom Oss Bss information

What is an aide Telecom OSS BSS?

Aide Telecom OSS/BSS roles involve supporting the operations and business support systems in telecommunications companies. OSS (Operations Support Systems) are focused on network management, provisioning, and service assurance, while BSS (Business Support Systems) handle customer-facing activities such as billing, order management, and customer relationship management. An Aide in this area typically assists with system configuration, troubleshooting, and data analysis to ensure seamless service delivery and efficient business processes. This role requires technical knowledge, attention to detail, and the ability to work collaboratively with cross-functional teams.

What are the key skills and qualifications needed to thrive as an aide Telecom OSS BSS, and why are they important?

To thrive as an Aide Telecom OSS/BSS, you need a solid understanding of telecommunications networks, basic IT knowledge, and often a relevant degree or technical certification. Familiarity with OSS/BSS platforms, network management tools, and common databases like SQL is typically required. Strong problem-solving skills, attention to detail, and effective communication enhance performance in this support-driven role. These skills ensure efficient service operations, accurate system support, and effective collaboration within telecom environments.

What are common challenges faced by an aide Telecom OSS BSS, and how can new hires prepare for them?

As an Aide Telecom OSS/BSS, one common challenge is managing and integrating data across multiple operational and business support systems, which often use different formats and protocols. New hires should be prepared to quickly learn proprietary software tools and adapt to frequent updates in telecom technologies. Strong communication skills are essential, as the role frequently involves collaborating with network engineers, IT specialists, and customer service teams to resolve system issues efficiently. Familiarity with industry standards and a proactive approach to problem-solving will help new team members succeed.

What is the difference between Aide Telecom Oss Bss vs Customer Service Representative?

AspectAide Telecom Oss BssCustomer Service Representative
CertificationsTechnical certifications in telecom systemsCustomer service or communication certifications
Work EnvironmentTelecom companies, technical support teamsCall centers, retail stores, customer support centers
Industry UsageTelecommunications industry, technical operationsCustomer-facing roles across various industries

While both roles involve customer interaction, Aide Telecom Oss Bss focuses on technical support and system management within telecom companies, whereas Customer Service Representatives primarily handle customer inquiries and service issues. The former requires technical certifications and knowledge of telecom systems, while the latter emphasizes communication skills and customer service experience.

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What are the most commonly searched types of Telecom Oss Bss jobs?

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Aide Telecom Oss Bss jobs near you
Infographic showing various Aide Telecom Oss Bss job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 53% Full Time, 43% Part Time, and 1% Contract. Highlights an 100% Physical job distribution.

Technology Architect | Telecom | OSS/BSS

Spruce Infotech

Richardson, TX • On-site

$68 - $85.75/hr

Full-time

Posted 25 days ago

Job description

Job Title* Senior CMDB & ServiceNow Integration Architect
Work Location : Richardson, TX 75082
Vendor Rate*84.90
Contract duration (in months)* 6
Job Details:
Must Have Skills (Top 3 technical skills only) *
1. CMDB,Servicenow
2. Good Communication Skill
3. Good Technical Skill
Highly experienced Senior CMDB & ServiceNow Integration Architect with 12+ years of IT experience and deep expertise in ServiceNow CMDB, enterprise data architecture, system integrations, database technologies, and platform performance optimization. The candidate will be responsible for defining and governing the CMDB strategy, designing scalable integration architectures, improving data quality, and ensuring optimal performance of CMDB and related ServiceNow applications.
A strong understanding of Cicada ETL/Data Integration Platform is mandatory, including its role in populating and maintaining CMDB data and supporting ServiceNow integration workflows. Enterprise discussions reference CMDB population from Cicada ETL and CI mapping into ServiceNow.
Key Responsibilities
CMDB Architecture & Governance
• Define and implement enterprise CMDB architecture, data models, and governance standards.
• Design and maintain Configuration Item (CI) classes, relationships, identification and reconciliation rules.
• Drive CMDB health initiatives, including data quality, normalization, reconciliation, and compliance monitoring.
• Establish CMDB best practices aligned with ServiceNow CSDM standards.
ServiceNow Solution Architecture
• Architect and govern ServiceNow CMDB, ITSM, ITOM, TSM and related platform capabilities.
• Provide technical leadership for ServiceNow platform integrations and data architecture.
• Conduct architecture reviews, solution assessments, and performance optimization initiatives.
• Define scalable and sustainable integration patterns across enterprise systems.
Integration Architecture
• Design and implement integrations between ServiceNow and external applications using:
o REST APIs
o SOAP Web Services
o IntegrationHub
o MID Server
o ETL Platforms
o Event-based Integration Frameworks
• Architect data synchronization between ServiceNow CMDB, inventory systems, monitoring tools, OSS/BSS platforms, cloud platforms, and enterprise databases.
• Lead integration troubleshooting, optimization, and root-cause analysis.
Cicada Platform Expertise (Mandatory)
• Design and support Cicada-based data ingestion and ETL workflows.
• Define CI data ingestion, enrichment, normalization, and reconciliation processes from Cicada into
ServiceNow CMDB.
• Optimize Cicada data flows and mapping strategies.
• Ensure consistency, integrity, and timeliness of CMDB population from Cicada sources.
• Collaborate with infrastructure, network, and application teams to onboard new data sources through Cicada.
Database & Data Architecture
• Possess deep expertise in relational database concepts and enterprise data modeling.
• Design scalable schemas and data structures supporting ServiceNow integrations.
• Optimize SQL queries, indexing strategies, and database performance.
• Perform data analysis, reconciliation, and troubleshooting across complex datasets.
• Support data migration, transformation, and archival activities.
Performance Engineering
• Analyze and improve ServiceNow platform performance.
• Identify bottlenecks in:
o CMDB operations
o Discovery processes
o Service Mapping
o Integrations
o Database transactions
• Optimize application performance, response times, and batch processing workloads.
• Develop monitoring, alerting, and performance reporting frameworks.
Stakeholder & Technical Leadership
• Act as the technical authority for CMDB and ServiceNow integration architecture.
• Work closely with enterprise architects, application owners, infrastructure teams, and business stakeholders.
• Lead architecture design reviews and technical governance forums.
• Mentor developers, administrators, and CMDB analysts.
Minimum years of experience*: 8-10 years
Certifications Needed: No
Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
1. Define and implement enterprise CMDB architecture, data models, and governance standards.
2. Design and maintain Configuration Item CI classes, relationships, identification and reconciliation rules.
3. Establish CMDB best practices aligned with ServiceNow CSDM standards.
Interview Process (Is face to face required?)
No
Project Code: Child code for Service Assurance TSM and

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