AI Tech Support
Lehi, UT · On-site
$70K - $100K/yr
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue ... We've grown to $15M+ ARR in under two years. * We're trusted by everyone from independent ...
AI Tech Support
Lehi, UT · On-site
$70K - $100K/yr
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue ... We've grown to $15M+ ARR in under two years. * We're trusted by everyone from independent ...
Legal AI Trainer - Remote
West Jordan, UT · Remote
$90 - $150/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal AI Trainer - Remote
West Jordan, UT · Remote
$90 - $150/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal AI Trainer - Remote
Provo, UT · Remote
$90 - $150/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal AI Trainer - Remote
Provo, UT · Remote
$90 - $150/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal AI Trainer - Remote
Saint George, UT · Remote
$90 - $150/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal AI Trainer - Remote
Saint George, UT · Remote
$90 - $150/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal AI Trainer - Remote
Salt Lake City, UT · Remote
$90 - $150/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal AI Trainer - Remote
Salt Lake City, UT · Remote
$90 - $150/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal AI Trainer - Remote
West Valley City, UT · Remote
$90 - $150/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal AI Trainer - Remote
West Valley City, UT · Remote
$90 - $150/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
AI Trainer - Microbiology Expert
West Jordan, UT · Remote
$70 - $90/hr
In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior ...
AI Trainer - Microbiology Expert
West Jordan, UT · Remote
$70 - $90/hr
In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior ...
AI Trainer - Microbiology Expert
Saint George, UT · Remote
$70 - $90/hr
In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior ...
AI Trainer - Microbiology Expert
Saint George, UT · Remote
$70 - $90/hr
In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior ...
AI Legal Counsel - Remote
West Jordan, UT · Remote
$90 - $130/hr
We are seeking seasoned in-house transactional attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how advanced AI is trained ...
AI Legal Counsel - Remote
West Jordan, UT · Remote
$90 - $130/hr
We are seeking seasoned in-house transactional attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how advanced AI is trained ...
AI Trainer - Microbiology Expert
Salt Lake City, UT · Remote
$70 - $90/hr
In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior ...
AI Trainer - Microbiology Expert
Salt Lake City, UT · Remote
$70 - $90/hr
In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior ...
AI Legal Counsel - Remote
Salt Lake City, UT · Remote
$90 - $130/hr
We are seeking seasoned in-house transactional attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how advanced AI is trained ...
AI Legal Counsel - Remote
Salt Lake City, UT · Remote
$90 - $130/hr
We are seeking seasoned in-house transactional attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how advanced AI is trained ...
AI Legal Counsel - Remote
Provo, UT · Remote
$90 - $130/hr
We are seeking seasoned in-house transactional attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how advanced AI is trained ...
AI Legal Counsel - Remote
Provo, UT · Remote
$90 - $130/hr
We are seeking seasoned in-house transactional attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how advanced AI is trained ...
AI Legal Counsel - Remote
West Valley City, UT · Remote
$90 - $130/hr
We are seeking seasoned in-house transactional attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how advanced AI is trained ...
AI Legal Counsel - Remote
West Valley City, UT · Remote
$90 - $130/hr
We are seeking seasoned in-house transactional attorneys for a part-time role at the forefront of legal AI. This opportunity is for elite lawyers who want to help shape how advanced AI is trained ...
Legal Counsel - AI Trainer
Salt Lake City, UT · Remote
$90 - $130/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal Counsel - AI Trainer
Salt Lake City, UT · Remote
$90 - $130/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal Counsel - AI Trainer
Provo, UT · Remote
$90 - $130/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal Counsel - AI Trainer
Provo, UT · Remote
$90 - $130/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
AI Trainer - Microbiology Expert
Provo, UT · Remote
$70 - $90/hr
In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior ...
AI Trainer - Microbiology Expert
Provo, UT · Remote
$70 - $90/hr
In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior ...
Legal Counsel - AI Trainer
West Jordan, UT · Remote
$90 - $130/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal Counsel - AI Trainer
West Jordan, UT · Remote
$90 - $130/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
AI Trainer - Microbiology Expert
West Valley City, UT · Remote
$70 - $90/hr
In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior ...
AI Trainer - Microbiology Expert
West Valley City, UT · Remote
$70 - $90/hr
In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior ...
Legal Counsel - AI Trainer
Saint George, UT · Remote
$90 - $130/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal Counsel - AI Trainer
Saint George, UT · Remote
$90 - $130/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal Counsel - AI Trainer
West Valley City, UT · Remote
$90 - $130/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Legal Counsel - AI Trainer
West Valley City, UT · Remote
$90 - $130/hr
In this role, you will review, assess, and contribute to contract redlining workflows used to train and evaluate state-of-the-art AI models. Your work will directly improve how these systems identify ...
Ai In information
What is the difference between Ai In vs Data Analyst?
| Aspect | Ai In | Data Analyst |
|---|---|---|
| Required Credentials | Typically a degree in AI, computer science, or related field; certifications in AI or machine learning | Degree in statistics, mathematics, or related field; certifications in data analysis or visualization |
| Work Environment | Tech companies, AI research labs, startups; focus on developing AI models | Business, finance, healthcare sectors; analyze data to inform decisions |
| Employer & Industry Usage | Primarily in tech and AI-focused industries | Across various industries including finance, healthcare, marketing |
While both roles involve working with data, Ai In focuses on developing and implementing AI models, whereas Data Analysts interpret data to support business decisions. Ai In roles require specialized knowledge in AI and machine learning, while Data Analysts focus on data visualization and statistical analysis.
$70K - $100K/yr
Full-time
Re-posted 8 days ago
Job description
About Broccoli
At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
We're still just getting started.
The Role
We're hiring an AI Tech Support to help our customers successfully adopt and operate Broccoli in their day-to-day business.
This is a highly technical, customer-facing role for someone who enjoys troubleshooting complex issues, working directly with users, and partnering cross-functionally to improve product quality and customer outcomes. You'll be on the front lines helping contractors and internal teams resolve issues, surface patterns, and make our AI systems more reliable over time.
You'll work closely with Engineering and Customer Success to solve problems quickly, improve internal processes, and help shape how support operates as we scale.
What You'll Do
At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
- Hundreds of contractors rely on Broccoli every day.
- We've grown to $15M+ ARR in under two years.
- We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
- We're backed by Khosla Ventures and Y Combinator.
We're still just getting started.
The Role
We're hiring an AI Tech Support to help our customers successfully adopt and operate Broccoli in their day-to-day business.
This is a highly technical, customer-facing role for someone who enjoys troubleshooting complex issues, working directly with users, and partnering cross-functionally to improve product quality and customer outcomes. You'll be on the front lines helping contractors and internal teams resolve issues, surface patterns, and make our AI systems more reliable over time.
You'll work closely with Engineering and Customer Success to solve problems quickly, improve internal processes, and help shape how support operates as we scale.
What You'll Do
- Resolve customer issues across product, workflow, and technical support queues
- Troubleshoot deeply using logs, internal tools, SQL, and other debugging workflows
- Investigate issues related to AI agents, call flows, messaging, booking workflows, and platform integrations
- Partner with Engineering and Product to escalate bugs, document patterns, and close feedback loops
- Communicate clearly with customers and internal teams about issues, expectations, and resolutions
- Help define and improve support processes, documentation, and quality standards as the team grows
- Support a wide range of customers, from SMB operators to larger enterprise accounts
- Contribute to a strong customer experience while balancing speed, quality, and technical rigor
- 3+ years of experience in technical support, product support, solutions engineering, or a similar customer-facing technical role
- Strong troubleshooting instincts and the ability to work through ambiguous technical issues
- Experience reading logs, investigating system behavior, and using ticketing/support tools like Zendesk or similar
- Comfort working directly with customers and managing communication throughout issue resolution
- Interest in AI products and enthusiasm for working in a fast-moving environment where AI is central to the product and day-to-day work
- Strong judgment, ownership, and willingness to learn quickly
- Education is not a major factor; we care more about relevant experience and capability
- Experience supporting SaaS products in a ticket-based environment
- Experience with SQL, JavaScript, APIs, or light scripting
- Experience in AI, communications, VoIP, or workflow automation products
- Experience supporting mid-market or enterprise customers
- Experience working closely with Product and Engineering on escalations and bug reporting
- Location: Lehi, Utah
- In-office: Hybrid
- Team fit: We're looking for someone excited about AI, comfortable in a startup environment, and eager to help build the future of support at Broccoli