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Ai Call Assist Jobs (NOW HIRING)

Beacon Systems, Inc

AI Developer

Pensacola, FL · On-site

Design and deploy Copilots, virtual assistants, and real-time agent-assist tools using Microsoft ... agents with call summaries, intent detection, and next-best-action guidance. * Compliance ...

AnswerNet

Inbound Call Center Agent

$16/hr

Inbound Call Center Agent Hours: Vary Monday - Friday: 12:00 PM - 10:00 PM and Saturday - Sunday ... Tool proficiency using AI Assist, engaging with real-time troubleshooting guidance to identify ...

AnswerNet

Inbound Call Center Agent

$16/hr

Tool proficiency using AI Assist, engaging with real-time troubleshooting guidance to identify ... Document all call activity accurately in systems with complete and thorough notes. * Attend all ...

AI Chopping Block

Building agent loops that reason over complex context, call tools, recover from failures, and ... How we built a virtual filesystem for our Assistant * Introducing the collaborative editor built ...

DCCC

Campaign Call Time Manager

Washington, DC · On-site

Congressional races across the country seek talented, hard-working call time managers to assist ... CallTime AI, etc.), create and ensure all call sheets are ready and accurate for call time ...

Vaco LLC

Call Center Representative!

Phoenix, AZ · On-site

$19.50/hr

... Assist users with navigating the system and completing their orders. • Accurately document ... Submissions to this position are subject to the use of AI to perform preliminary candidate ...

New

AI Chopping Block

$90K - $119K/yr

Developing agent loops that reason over complex context, call tools, recover from failures, and ... How we built a virtual filesystem for our Assistant * Introducing the collaborative editor built ...

AI Chopping Block

Senior Applied AI Engineer

San Francisco, CA · On-site

$144K - $190K/yr

Developing agent loops that reason over complex context, call tools, recover from failures, and ... How we built a virtual filesystem for our Assistant * Introducing the collaborative editor built ...

Peraton

Senior AI Integration Developer

Red Bank, NJ · On-site

$112K - $179K/yr

Define and execute evaluation frameworks to assess AI output quality, tool call accuracy, and assistant reliability * Identify high-value use cases in collaboration with domain experts and ...

Peraton

Senior AI Integration Developer

Red Bank, NJ · On-site

Define and execute evaluation frameworks to assess AI output quality, tool call accuracy, and assistant reliability * Identify high-value use cases in collaboration with domain experts and ...

Peraton

Senior AI Integration Developer

Red Bank, NJ · On-site

Define and execute evaluation frameworks to assess AI output quality, tool call accuracy, and assistant reliability * Identify high-value use cases in collaboration with domain experts and ...

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How much do ai call assist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for ai call assist in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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AI Developer

Pensacola, FL • On-site

Beacon Systems, Inc
See more jobs at Beacon Systems, Incexternal

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Posted 11 days ago

Job description


If you are interested in applying for this requirement, please do respond with your updated resume.
Position Title: AI Developer (CCaaS & Microsoft Copilot )
Location: Pensacola, FL and Vienna VA USA
Work Arrangement: Onsite
Role Overview
We are seeking an AI Developer in Pensacola, FL, to build and optimize secure, enterprise-grade conversational AI solutions and real-time agent-assist capabilities for our client Contact Center as a Service (CCaaS) platform. You will leverage Microsoft Copilot Studio, Azure OpenAI, and Power Platform to automate member self-service, enhance contact center agent productivity, and deliver seamless digital banking experiences within strict financial compliance standards (NCUA, GLBA, PCI-DSS).
Key Responsibilities
  • Build AI & Copilot Agents: Design and deploy Copilots, virtual assistants, and real-time agent-assist tools using Microsoft Copilot Studio, Azure OpenAI Service, and RAG architectures grounded in credit union knowledge bases.
  • CCaaS & Core Systems Integration: Connect AI Copilots to CCaaS platforms (e.g., Dynamics 365 Contact Center, Genesys Cloud, or NICE CXone) and core banking/CRM systems via REST APIs, Power Automate, and Azure Functions.
  • Member Self-Service & Agent Assist: Enable automated deflection for routine member inquiries (balances, card management, loan status) and provide live agents with call summaries, intent detection, and next-best-action guidance.
  • Compliance & Performance: Ensure strict adherence to financial data privacy, prompt security, and Responsible AI guidelines while tuning model accuracy to improve CSAT, AHT, and First Contact Resolution (FCR).
Requirements & Qualifications
  • Experience: 3+ years in software engineering, with 2+ years focused on Microsoft AI and conversational AI technologies. Financial services/credit union background preferred.
  • Microsoft AI Stack: Strong hands-on experience with Microsoft Copilot Studio, Azure OpenAI, Azure AI Search, and Power Platform (Dataverse, Power Automate).
  • CCaaS Expertise: Proven experience integrating conversational AI or voicebots with contact center ecosystems (Omnichannel/Dynamics 365, Genesys, NICE CXone, etc.).
  • Technical Skills: Proficiency in Python, C#, or TypeScript; strong working knowledge of RESTful APIs, Webhooks, NLU, and Prompt Engineering.
Education:
  • Bachelor s degree in Computer Science, Software Engineering, or a related field.

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