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Call Center Ai Jobs (NOW HIRING)

Intangible Assets

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

Strong understanding of and experience implementing AI strategies and automation technologies to improve call center efficiencies and customer experience * Strong analytical and decision-making ...

Service Gurus Inc

Call Center Representative

Buffalo, NY · On-site

$15 - $25/hr

... AI interview. Company Description Service Gurus Inc. is a labor force service provider. We ... We specialize in call center job placements such as sales and debt collections. We operate from ...

Service Gurus Inc

Call Center Representative

Atlanta, GA · On-site

$15 - $25/hr

... AI interview. Company Description Service Gurus Inc. is a labor force service provider. We ... We specialize in call center job placements such as sales and debt collections. We operate from ...

Doherty

Call Center AgentRemote

Saint Cloud, MN · On-site

$17/hr

Apply now and our AI Recruiter, Valerie, will reach out ASAP to learn more about how you match this role! What You'll Do as a Call Center Agent: * Make outbound calls to customers to return health ...

Broadridge

Manager, Call Center

Edgewood, NY · On-site

Manage call center-client interactions, including performance feedback, calibration sessions, and ... Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including ...

Socket.dev

Director, Call Center Operations

Bedford, TX · On-site

Identify opportunities to use technology, automation, AI, and analytics to improve call center performance and customer experience. * Partner with Technology and vendor teams to implement new tools ...

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How much do call center ai jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call center ai in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Call Center Ai job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Director

Vernon Hills, IL • On-site

Intangible Assets
See more jobs at Intangible Assetsexternal

$150K - $170K/yr

Full-time

Re-posted 8 days ago

Job description

Role Description

This is a full-time role for the Director of Call Center Operations, located on-site in Rosemont, IL. The Director of Call Center Operations will be responsible for overseeing the daily operations of the contact center, ensuring high levels of customer satisfaction, and managing the contact center team. Responsibilities include analyzing call center metrics, implementing operational strategies, and improving service quality. The director will also be tasked with developing and executing policies that enhance efficiency and performance.

Qualifications

  • Proven experience in Contact Center Operations and Contact Center Management
  • Strong Customer Satisfaction focus and Analytical Skills
  • Background in Operations Management
  • Excellent leadership and team management capabilities
  • Outstanding communication and interpersonal skills
  • Experience managing third-party vendor relationships, including performance oversight, integration with internal systems and processes
  • Strong understanding of and experience implementing AI strategies and automation technologies to improve call center efficiencies and customer experience
  • Strong analytical and decision-making skills with data-driven leadership style
  • Demonstrated ability to think strategically and apply long-term vision (3-5 years) in developing scalable, customer-focused contact center operations.
  • Bachelor's degree in Business Administration, Management, or a related field preferred
Industry
  • Business Consulting and Services
Employment Type

Full-time