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AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

Although AGT Labs is newly launched, our foundation is built on over three decades of laboratory expertise, advanced instrumentation, and deep regulatory knowledge. We operate under strict adherence ...

Akima

Customer Service Engineer

San Antonio, TX · On-site

At AGT, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United ...

Akima, LLC

Senior Cloud Architect

San Antonio, TX · On-site

$58.75 - $74.75/hr

At AGT, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United ...

Akima, LLC

Senior Solutions Architect

San Antonio, TX · On-site

AGT is looking for a Senior Solutions Architect to work in San Antonio, TX. The Senior Solutions Architect will lead Enterprise in driving continuous technical innovation and operational excellence.

Akima, LLC

Testing/Deployment Manager

San Antonio, TX · On-site

AGT is looking for a Testing/Deployment Manager to work in San Antonio, TX. The Testing/Deployment Manager is responsible for overseeing the end-to-end testing and deployment process for new devices ...

Akima, LLC

Senior Network Engineer

San Antonio, TX · On-site

$93K - $128K/yr

AGT is looking for a Senior Network Engineer to work in San Antonio, TX. The Senior Network Engineer is responsible for leading the design, implementation, and support of terrestrial network ...

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How much do agt jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for agt in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.12 per hour, depending on experience, location, and employer.

What is an agt?

AGTs, or Agricultural Technicians, are professionals who assist agricultural scientists and farmers by conducting tests, collecting data, and supporting research to improve crop yields, soil health, and agricultural processes. They often work in laboratories, on farms, or in the field to monitor crops, analyze soil or water samples, and help implement new farming techniques. AGTs play a vital role in increasing the efficiency and sustainability of agricultural production.

What are the key skills and qualifications needed to thrive as an agt?

To thrive as an Agent, you need strong interpersonal skills, negotiation abilities, and a solid understanding of your specific industry, often backed by relevant education or licensure. Familiarity with customer relationship management (CRM) software, contract management systems, and industry-specific tools is typically required. Exceptional communication, problem-solving, and organizational skills set standout agents apart. These abilities are crucial for building client trust, closing deals, and efficiently managing multiple relationships or transactions.

What are some common challenges faced by agts in managing client relationships, and how can they be addressed?

Agents often face challenges such as balancing multiple client needs, negotiating contracts, and ensuring clear communication between clients and third parties. Maintaining trust and confidentiality while advocating for a client’s best interests requires strong organizational and interpersonal skills. Building a robust network, staying updated on industry trends, and utilizing effective customer relationship management tools can help Agents successfully navigate these challenges and foster long-term professional partnerships.
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Agt jobs near you
Infographic showing various Agt job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $42,999 per year, or $20.7 per hour.

Customer Service Representative

Houston, TX • On-site

AGT LABS
See more jobs at AGT LABSexternal

$17 - $21/hr

Full-time

Medical, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

NOT REMOTE

Benefits/Perks

  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities

Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 
Responsibilities 

  • Receive a high volume of inbound calls and emails 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge

Qualifications

  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively

Compensation: $17.00 - $21.00 per hour


About AGT Labs AGT Labs was founded as a specialized extension of A&B Labs, with a dedicated focus on non-environmental laboratory testing services. While A&B Labs continues to lead in environmental and microbial testing, AGT Labs was launched to provide clients with a streamlined, expert-driven experience in areas such as food testing, industrial hygiene monitoring, asbestos analysis, and petroleum testing.

Although AGT Labs is newly launched, our foundation is built on over three decades of laboratory expertise, advanced instrumentation, and deep regulatory knowledge. We operate under strict adherence to U.S. compliance standards, including ISO/IEC 17025, FDA, EPA, OSHA, and ASTM protocols.

Located in Houston, TX, our facility serves clients across the country, offering rapid turnaround, personalized service, and technically sound reporting. AGT Labs exists to help organizations make informed decisions, ensure workplace safety, protect public health, and maintain the highest levels of product quality and regulatory readiness.

OUR MISSION Our mission is to deliver accurate, timely, and regulatory-compliant laboratory testing services that protect public health, worker safety, and environmental integrity across the World.

As a U.S. based spin-off from A&B Labs, we carry forward a legacy of scientific excellence, offering specialized expertise in food testing, industrial hygiene, asbestos analysis, and petroleum testing. We are committed to helping our clients meet strict federal and state regulations, including FDA, EPA, OSHA, and NIOSH standards—while upholding the highest levels of quality, transparency, and customer service.

Careers At AGT Labs, we recognize that our success stems from the collective efforts and strategies of our team. We strive to attract and retain professionals with the right skills, experience, and attitude. If your expertise is in analytics, field operations, marketing/sales, or management, we would like you to submit your application and resume. We value our employees and express our appreciation through a robust benefits program.

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