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The Sr. IT Business Analyst (BA) leads requirements engineering and business analysis across complex Agile programs, partnering with Product Owners, architects, and cross-functional teams to design, develop, and deliver Cass TIS solutions through iterative delivery cycles. This role drives the adoption of Agile analysis practices, designs AI-augmented requirements workflows, mentors less experienced analysts, and ensures that business value is maximized through well-defined product backlogs and data-driven decision-making.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Leads feasibility assessments for complex business requests, leveraging AI-assisted research and data analytics to identify and recommend optimal solutions aligned with strategic goals.
• Conducts gap analysis between existing business systems and evolving customer requirements, informing backlog prioritization and sprint planning decisions.
• Collaborates with Product Owners, System Architects, and Agile development teams to refine epics into detailed user stories with clear acceptance criteria
• Authors and maintains Agile artifacts including user stories, acceptance criteria, process flows, and technical specifications, leveraging AI-assisted documentation tools where appropriate.
• Leads complex data analysis initiatives using AI-powered analytics platforms and traditional tools, synthesizing findings into actionable product insights and strategic recommendations.
• Partners with senior management, Product Owners, and stakeholders to define program vision, epic-level roadmaps, and OKRs that drive measurable business outcomes.
• Develops release strategies, sprint planning inputs, and stakeholder communication frameworks to ensure transparent, iterative solution delivery.
• Effectively communicates program objectives, release cadences, and delivery status through Agile ceremonies, executive dashboards, and AI-generated insights.
• Proactively identifies and manages cross-team dependencies and architectural risks, facilitating resolution through Agile coordination events and escalation pathways.
• Defines comprehensive acceptance frameworks, designs behavior-driven test strategies, and oversees acceptance testing across multiple product increments and release trains.
• Drives continuous improvement across the BA function by leading retrospectives, establishing Agile analysis best practices, and championing AI tool adoption.
• Mentors and coaches less experienced Business Analysts on Agile analysis practices, AI tool adoption, user story craftsmanship, and professional development.
• Other duties as needed or assigned.

SKILLS AND ABILITIES REQUIRED:

• Advanced ability to translate business needs into strategic product roadmaps, well-structured user story hierarchies, and measurable Agile solutions.
• Expert-level experience leading requirements engineering within scaled Agile frameworks, translating enterprise-level needs into detailed story maps, process flows, and specifications for multiple delivery teams.
• Strong data literacy including SQL, data warehouse analysis, and AI-powered analytics platforms for advanced data-driven decision-making and predictive insights.
• Expert proficiency with enterprise Agile tools (e.g. Azure DevOps), AI productivity platforms, and Microsoft Office products.
• Previous experience facilitating and leading Agile ceremonies including backlog refinement, sprint planning, and cross-team coordination events for complex, multi-stream programs.
• Advanced experience with agentic AI tools, including designing and implementing AI-augmented analysis workflows, configuring intelligent requirements assistants including AI-powered requirements extraction, automated impact analysis, and intelligent documentation generation.
• Expertise in Agile scaling frameworks (SAFe, LeSS) with experience supporting PI Planning, Agile Release Trains, and multi-team coordination.
• Ability to work both independently and in a team-oriented, collaborative setting.
• Ability to lead through ambiguity in complex, scaled Agile environments with rapidly shifting priorities and multiple concurrent delivery streams.
• Ability to influence and align executive leadership, Product Owners, architects, and cross-functional teams around strategic analysis goals and AI-augmented delivery practices.
• Excellent problem-solving and analytical skills
• Strong written and verbal communication skills.
• Strong interpersonal and stakeholder management skills.
• Ability to effectively prioritize and execute tasks in a complex environment.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:

• A bachelor’s degree in computer science, business administration, information systems, or a related field, or equivalent work experience.
• 3-5 years of direct work experience in a Business Analyst or similar capacity, including all aspects of process development and execution with demonstrated expertise in Agile delivery.
• IIBA Agile Analysis Certification (AAC), PMI-PBA, SAFe Product Owner/Product Manager, or equivalent Agile certification required.

APPLICATION PROCESS:

You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:
Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations.  Disbursing over $94 billion annually on behalf of its clients, and with total assets of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com.