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Agero Roadside Assistance Remote Jobs (NOW HIRING)

RV Call Center Technician

Lincolnshire, IL · Remote

$24.22 - $29.08/hr

... Roadside Assistance customers , and Internal Dealership Technicians . You will leverage your deep ... Remote Proficiency: Strong computer literacy and the ability to navigate CRM software, VoIP phone ...

RV Call Center Technician

Lincolnshire, IL · Remote

$24.22 - $29.08/hr

... Roadside Assistance customers , and Internal Dealership Technicians . You will leverage your deep ... Remote Proficiency: Strong computer literacy and the ability to navigate CRM software, VoIP phone ...

Customer Service Assistant

$17.75 - $24.25/hr

Remote (US) Duration: 2 Months Schedule: Saturday-Wednesday, 7:00 AM - 3:30 PM CST (Thursdays ... Roadside assistance or transportation industry background.

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Agero Roadside Assistance Remote information

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$34

How much do agero roadside assistance remote jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for agero roadside assistance remote in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.57 per hour, depending on experience, location, and employer.

What is Agero Roadside Assistance Remote?

Agero Roadside Assistance Remote refers to work-from-home positions where employees assist motorists experiencing vehicle breakdowns or emergencies. As a remote agent, you handle inbound calls, coordinate service providers, and ensure customers receive timely help such as towing, jump starts, or lockout services. The job requires strong communication skills, problem-solving abilities, and a reliable internet connection. It offers the flexibility of working from home while providing essential support to drivers in need.

What are the key skills and qualifications needed to thrive as an Agero Roadside Assistance Remote representative?

To thrive as an Agero Roadside Assistance Remote Representative, you need excellent customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is essential. Strong communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient, empathetic support for stranded motorists and help maintain high customer satisfaction in challenging situations.

What are some common challenges faced by remote Agero Roadside Assistance agents, and how can they be addressed?

Remote Agero Roadside Assistance agents often face challenges such as handling high call volumes, managing stressful situations with stranded motorists, and maintaining effective communication with both customers and service providers. To address these, agents benefit from strong time management skills, regular training on conflict resolution, and access to robust support tools provided by Agero. Additionally, staying connected with team leads and participating in virtual team meetings helps ensure agents feel supported and up-to-date on best practices.

What is the difference between Agero Roadside Assistance Remote vs Roadside Assistance Technician?

AspectAgero Roadside Assistance RemoteRoadside Assistance Technician
CredentialsCustomer service skills, basic vehicle knowledgeVehicle repair, maintenance certifications
Work EnvironmentRemote, home-basedOn-site, roadside locations
Employer & IndustryInsurance and roadside assistance companiesAuto repair shops, roadside service providers

While Agero Roadside Assistance Remote roles focus on customer support and dispatching remotely, Roadside Assistance Technicians perform hands-on vehicle repairs on-site. Both roles are essential in roadside services but differ in credentials, work environment, and daily tasks.

What jobs can you work remotely for as an Agero Roadside Assistance Remote?

Agero Roadside Assistance offers remote customer service and claims support roles that can be performed from home. These positions typically require strong communication skills, computer proficiency, and the ability to handle customer inquiries via phone or online platforms.
More about Agero Roadside Assistance Remote jobs

What cities are hiring for Agero Roadside Assistance Remote jobs?

Cities with the most Agero Roadside Assistance Remote job openings:

What are the most commonly searched types of Agero Roadside Assistance jobs?

The most popular types of Agero Roadside Assistance jobs are:

What states have the most Agero Roadside Assistance Remote jobs?

States with the most job openings for Agero Roadside Assistance Remote jobs include:

What job categories do people searching Agero Roadside Assistance Remote jobs look for?

The top searched job categories for Agero Roadside Assistance Remote jobs are:

Infographic showing various Agero Roadside Assistance Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,983 per year, or $25.5 per hour.

Call Center Representative - Roadside Assistance

American Automobile Association

Portland, ME • On-site, Remote

$20.74/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 hours ago


AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance


Job description

Call Center Representative - Roadside Assistance
As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.
  • Starting Pay: $18.85/hour, with a scheduled pay increase after 6 months
  • Weekend Shift Differential: earn an additional 10% = $20.74 per hour
  • Bilingual Fluency: receive an additional $1.00/hour for English/Spanish fluency (assessment provided)
  • Tenure-Based Growth: scheduled pay increases up to $2.25 between 6-18 months, based on tenure and maintaining good standing
  • Monthly Incentive Program: additional earning potential after 6 months, tied to performance and tenure
  • Advancement Opportunities

What You Will Do:
  • Field incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues.
  • Understand the nature of the member's distress, ensuring their immediate safety, and document the details promptly and accurately.
  • Maintain a compassionate and composed demeanor, especially during high-intensity calls.
  • Relay critical information to the internal and external teams to expedite the dispatching process.
  • Work collaboratively with the team to ensure the smooth operation of our Emergency Roadside Service.
  • Succeed in a structured environment where performance goals are set and measured, driving member satisfaction.

Work-From-Home Requirements:
  • Dedicated, quiet workspace without interruptions.
  • You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
  • Demonstrated ability to uphold productivity and confidentiality in a remote setting.
  • Regular attendance in virtual team meetings and training sessions.
  • Availability during standard business hours and flexibility for possible shift adjustments.

What You Will Need:
  • Prior customer service experience. Call Center experience is preferred. Bilingual skills, especially in Spanish, are a plus.
  • Ability to provide excellent customer service and thrive in a high-volume call environment.
  • Excellent communication skills, both verbal and written.
  • Empathy and a strong desire to help those in distress.
  • Advanced computer and multi-tasking skills with the ability to talk and type at the same time and navigate multiple systems and screens.
  • Comprehensive understanding of maps, GPS systems, and traffic safety rules.
  • Proficiency in Microsoft Teams and Outlook.
  • High School diploma, GED or equivalent.

The starting pay range for this position is $18.85 - $20.74 per hour. Additionally, after completion of your first year in the role, you will be eligible to participate in our incentive program based upon your team and individual performance.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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