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Agents Assistant information

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How much do agents assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for agents assistant in Michigan is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.46 per hour, depending on experience, location, and employer.

What is an agents assistant?

Agents Assistants are professionals who support agents—such as talent agents, real estate agents, or insurance agents—in their daily tasks. They typically handle administrative duties like scheduling appointments, managing communications, preparing documents, and maintaining client records. By managing these responsibilities, Agents Assistants help agents stay organized and focus on their core tasks, such as client representation and deal negotiations. The role often requires strong organizational, communication, and multitasking skills.

What are the key skills and qualifications needed to thrive as an agents assistant?

To thrive as an Agents Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by a relevant associate degree or administrative experience. Familiarity with office software (like Microsoft Office), scheduling systems, and customer relationship management (CRM) tools is typically required. Excellent communication, discretion, and multitasking skills help you stand out in assisting agents and managing client relations. These skills are crucial for ensuring smooth daily operations, maintaining professionalism, and supporting agents in delivering exceptional service.

What are some common challenges faced by an agents assistant when managing multiple clients and tasks simultaneously?

As an Agents Assistant, one of the primary challenges is effectively juggling the needs of multiple clients, such as scheduling appointments, managing correspondence, and tracking deadlines. Strong organizational skills and attention to detail are essential to ensure that nothing falls through the cracks. Additionally, you may need to prioritize urgent requests and adapt quickly to last-minute changes, all while maintaining clear communication with both the agent and clients. Learning to use productivity tools and establishing efficient workflows can help you stay on top of a fast-paced, dynamic environment.

What is the difference between Agents Assistant vs Real Estate Agent?

AspectAgents AssistantReal Estate Agent
CredentialsNone required, but some knowledge of real estate preferredState licensing, real estate license required
Work EnvironmentOffice setting, supporting agentsFieldwork, client meetings, property showings
Employer & IndustryReal estate brokerages, agenciesReal estate brokerages, independent practices
Primary RoleAssist agents with administrative tasksHelp clients buy/sell properties, negotiate deals

While both roles support the real estate industry, Agents Assistants focus on administrative support without requiring licensing, whereas Real Estate Agents actively engage in client transactions and must be licensed. The roles often work closely together within real estate firms, but their responsibilities and credentials differ significantly.

What cities in Michigan are hiring for Agents Assistant jobs?

Cities in Michigan with the most Agents Assistant job openings:

Agents Assistant jobs near you
Infographic showing various Agents Assistant job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, 3% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,347 per year, or $16.5 per hour.

Agency Customer Service Representative/Trainer (Grand Rapids) (Grand Rapids)

Michigan Farm Bureau

Grand Rapids, MI

$54K/yr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description


Agency Customer Service Representative/Trainer (Grand Rapids)

To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents.

Assist customers and potential customers with questions regarding billing, insurance coverages, and member benefits.

Face-to-face interaction with ADO Field Customer Service Representatives, Agent Staff, Agents, Managing Partners, and insureds.

Receive, process, and verify insurance and membership transactions.

Take ownership of complaints and inquiries and proactively follow through to resolution.

Accept and apply payments from customers, make bank deposits and handle all monies according to money handling procedures.

Maintain cash drawer by counting cash and keeping a daily log.

Gather and prepare quotes and information for all lines of business.

Support new agents and field staff as they learn to use Farm Bureau Insurance and FB Partner Group products and procedures, as well as Farm Bureau membership.

Associate`s degree required or equivalent experience may be considered.

Bachelor's degree preferred with focus on business administration, FBCISR, AINS, CIC, management, insurance or finance or equivalent experience may be considered.

Minimum one year of experience in insurance processing preferred.

Two-years professional office experience and customer service preferred.

Experience with Microsoft Outlook, Word, Excel and PowerPoint required.

Active P/C license required or must be successfully obtained within 90 days of employment.

Willingness to pursue continuing job-related training and education required.

Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
Minimum Salary: $54,743

PM19


Compensation details: 54743-54743 Yearly Salary


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