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Agent Manager Jobs in Rio Rancho, NM (NOW HIRING)

Total Management Systems

Front Desk Agent

Albuquerque, NM · On-site

$13.25 - $16.75/hr

By working for this hotel, you will be managed by Total Management Systems, a growing organization ... Typically handles both the duties of the front desk agent and some of the duties of the accounting ...

Total Management Systems

Front Desk Agent

Albuquerque, NM · On-site

$13.25 - $16.75/hr

By working for this hotel, you will be managed by Total Management Systems, a growing organization ... Typically handles both the duties of the front desk agent and some of the duties of the accounting ...

Total Management Systems

Front Desk Agent

Albuquerque, NM · On-site

$14/hr

By working for this hotel, you will be managed by Total Management Systems, a growing organization ... Typically handles both the duties of the front desk agent and some of the duties of the accounting ...

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All JobsAgent JobsAgent Manager JobsAgent Manager Jobs in Rio Rancho, NM

Agent Manager information

See Rio Rancho, NM salary details

$10

$23

$53

How much do agent manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for agent manager in Rio Rancho, NM is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $27.55 per hour, depending on experience, location, and employer.

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

How to become an agent manager?

To become an agent manager, candidates typically need several years of experience in sales, customer service, or related roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often preferred, and relevant certifications or training in management can enhance prospects. Developing skills in team leadership, conflict resolution, and operational oversight is essential for advancing to this position.

What are the most commonly searched types of Agent jobs in Rio Rancho, NM?

The most popular types of Agent jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Agent Manager jobs?

Cities near Rio Rancho, NM with the most Agent Manager job openings:

Agent Manager jobs near you
Infographic showing various Agent Manager job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $49,740 per year, or $23.9 per hour.

Account Manager - State Farm Agent Team Member

Carlos Salazar - State Farm Agent

Albuquerque, NM • On-site

Full-time

PTO

Re-posted 18 days ago

Job description

Benefits:
  • Hourly PLUS Commission
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Carlos Salazar - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop and maintain client relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to clients.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Strong leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.