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Agent Manager Jobs in Mobile, AL (NOW HIRING)

A&R Hospitality

Front Desk Agent

Mobile, AL · On-site

$14.25 - $17.75/hr

A&R Hospitality Management operates 22 hotels throughout the United States, totaling approximately ... The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The ...

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Agent Manager information

See Mobile, AL salary details

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How much do agent manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for agent manager in Mobile, AL is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $23.22 per hour, depending on experience, location, and employer.

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

How to become an agent manager?

To become an agent manager, candidates typically need several years of experience in sales, customer service, or related roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often preferred, and relevant certifications or training in management can enhance prospects. Developing skills in team leadership, conflict resolution, and operational oversight is essential for advancing to this position.

What are the most commonly searched types of Agent jobs in Mobile, AL?

The most popular types of Agent jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Agent Manager jobs?

Cities near Mobile, AL with the most Agent Manager job openings:

Agent Manager jobs near you
Infographic showing various Agent Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $54,727 per year, or $26.3 per hour.

Front Desk Agent

A&R Hospitality

Mobile, AL • On-site

$14.25 - $17.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude.
About A&R Hospitality Group:
A&R Hospitality Management operates 22 hotels throughout the United States, totaling approximately 1,800 rooms and over $100 million in assets. The company partners with premium brands such as Marriott, Hilton, IHG, Wyndham, and Choice, as well as independent brands in six competitive markets. For additional information, please visit the companyâ€'s website at www.anrgroup.com.
The primary role of the Front Desk Agent is to work at the front desk of the hotel and provide service to hotel guests and clients. The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests.
We are in search of qualified candidates who can excel at the following:
• Always maintain a professional appearance
• Register all incoming guests and ensure all pertinent information is obtained
• Assist in other departments as needed
• Address and resolve guest complaints in a timely manner
• Block incoming reservations based on guest requests and room availability
• Block arriving reservations of all groups
• Maintain cleanliness of the back office and front desk area
• Anticipate guest needs to have superior guest service
• Maintain confidentiality and security of proprietary company information and guest information A&R benefits include:
• Competitive pay
• Paid vacation time
• Hotel discounts
• Employee Assistance Program
• 401(k) - up to 4% company match
• Medical/Dental/Vision Insurance
• Supplemental Insurance Available
• Free Teladoc
A &R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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