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Agent Manager Jobs in Kinston, AL (NOW HIRING)

Benchmark

Front Desk - Guest Service Agent

Enterprise, AL · On-site

$16 - $17/hr

Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides ... In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading ...

Benchmark

Front Desk - Guest Service Agent

Enterprise, AL · On-site

$15 - $17/hr

Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides ... In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading ...

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Showing results 1-20

All JobsAgent JobsAgent Manager JobsAgent Manager Jobs in Kinston, AL

Agent Manager information

See Kinston, AL salary details

$9

$21

$48

How much do agent manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for agent manager in Kinston, AL is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $25.05 per hour, depending on experience, location, and employer.

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

How to become an agent manager?

To become an agent manager, candidates typically need several years of experience in sales, customer service, or related roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often preferred, and relevant certifications or training in management can enhance prospects. Developing skills in team leadership, conflict resolution, and operational oversight is essential for advancing to this position.

What cities near Kinston, AL are hiring for Agent Manager jobs?

Cities near Kinston, AL with the most Agent Manager job openings:

Agent Manager jobs near you
Infographic showing various Agent Manager job openings in Kinston, AL as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $45,227 per year, or $21.7 per hour.

Account Manager - State Farm Agent Team Member

Jeremy Hilton - State Farm Agent

Enterprise, AL • On-site

$20/hr

Full-time

Retirement, PTO

Posted 23 days ago

Job description

Benefits:
  • Simple IRA
  • License reimbursement
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked as a State Farm team member, giving me valuable experience that helped prepare me for agency ownership. I'm originally from Louisiana, a graduate of Louisiana Tech University, and truly enjoy serving the community I now call home.
Giving back is an important part of our agency. I'm an active member of Rotary and Friends of Main Street, and I enjoy supporting initiatives that help strengthen our local community.
Our agency offers paid time off, paid holidays, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team and creating an environment where everyone can build a successful, long-term career.
Our culture is like family - we support one another, celebrate successes, and work together to create a positive, fun workplace. I'm looking for someone who is a team player with a positive attitude, communicates well through challenges, can multitask effectively, and is motivated to achieve goals while helping the entire team succeed.
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Jeremy Hilton - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.