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Agent Manager Jobs in Merrick, NY (NOW HIRING)

Compass

Agent Experience Manager

New York, NY · On-site

$29.23 - $32.45/hr

As an Agent Experience Manager, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...

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Agent Manager information

See Merrick, NY salary details

$12

$27

$60

How much do agent manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for agent manager in Merrick, NY is $27.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $31.25 per hour, depending on experience, location, and employer.

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

How to become an agent manager?

To become an agent manager, candidates typically need several years of experience in sales, customer service, or related roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often preferred, and relevant certifications or training in management can enhance prospects. Developing skills in team leadership, conflict resolution, and operational oversight is essential for advancing to this position.

What cities near Merrick, NY are hiring for Agent Manager jobs?

Cities near Merrick, NY with the most Agent Manager job openings:

Agent Manager jobs near you
Infographic showing various Agent Manager job openings in Merrick, NY as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $56,472 per year, or $27.1 per hour.

Account Manager - State Farm Agent Team Member

Marcel Robin - State Farm Agent

Jamaica, NY • On-site

$65K - $85K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2000 and has grown into a high-energy team of eight who are focused on helping customers protect what matters most. Before becoming an agent, I spent years with State Farm starting in 1988 as a Claims Manager, which gave me a strong foundation in customer care, problem-solving, and leadership.
Insurance truly runs in the family. I’m married, my wife is also a State Farm agent, and our son followed the same path and now has his own agency. That shared experience brings a deep understanding of the business and a strong sense of pride in what we do. I’m also active in the community and serve as Chairman of the Jamaica YMCA, where we focus on supporting youth and strengthening local programs.
Our team enjoys free snacks and drinks, and we love celebrating wins together with team dinners at great restaurants and even trips. We also offer a 401(k), health benefits, and a strong emphasis on work-life balance.
Our office has a high-energy, positive culture where teamwork and growth are top priorities. We’re looking for someone with great energy, a positive attitude, and a willingness to learn. If you’re coachable, motivated, and ready to grow in a fast-paced, supportive environment, this could be a place where you can build a strong and rewarding career.
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Marcel Robin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.
  • Bilingual Spanish preferred.
Location Address: Queens, NY 11434