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Agent Experience Coordinator Jobs (NOW HIRING)

Compass

Agent Experience Coordinator

Montclair, NJ · On-site

$27 - $29/hr

As an Agent Experience Coordinator, you are the first person our customers see when they walk into one of our Compass offices. You will oversee office management to ensure everything runs smoothly ...

Compass

Agent Experience Coordinator

Edina, MN · On-site

$21 - $23.37/hr

As an Agent Experience Coordinator, you are the first person our customers see when they walk into one of our Compass offices. You will oversee office management to ensure everything runs smoothly ...

Compass

Agent Experience Coordinator

Madison, WI · On-site

$21 - $23.36/hr

As an Agent Experience Coordinator, you are the first person our customers see when they walk into one of our Compass offices. You will oversee office management to ensure everything is running ...

Compass

Agent Experience Manager

Manhattan, KS · On-site

$13.25 - $17.50/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations Qualifications * Previous experience working with enterprise technology (Zendesk ...

Compass

Agent Experience Manager

Jupiter, FL · On-site

$14.75 - $19.25/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations * Be a culture carrier who inspires and empowers those around you with a positive and ...

Compass

Agent Experience Manager

Austin, TX · On-site

$14.75 - $19.50/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations * Be a culture carrier who inspires and empowers those around you with a positive and ...

Compass

Agent Experience Manager

Seattle, WA · On-site

$33 - $35/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations What We're Looking For: * 2-3 years of experience in customer service, training, office ...

Compass

Agent Experience Manager

New York, NY

$29 - $32/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations What We're Looking For * 2-3 years of experience in customer service, training, office ...

Compass

Agent Experience Manager

Littleton, CO · On-site

$26 - $29/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations What We're Looking For: * 2-3 years of experience in customer service, training, office ...

Compass

Agent Experience Manager

Walnut Creek, CA

$32 - $34.25/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations, and providing coverage for front desk services when needed. * Be a culture carrier who ...

Compass

Agent Experience Manager

Greenbrae, CA · On-site

$32 - $34.25/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations, and providing coverage for front desk services when needed. * Be a culture carrier who ...

Compass

Agent Experience Manager

Los Angeles, CA · On-site

$28 - $31/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations What We're Looking For: * 2-3 years of experience in customer service, training, office ...

Compass

Agent Experience Manager

Danville, VA · On-site

$32 - $34.25/hr

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations, and providing coverage for front desk services when needed. * Be a culture carrier who ...

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Agent Experience Coordinator information

How does an Agent Experience Coordinator typically collaborate with other departments to improve agent satisfaction?

As an Agent Experience Coordinator, you'll work closely with teams such as Human Resources, Training, and Operations to identify and address agent needs, gather feedback, and implement initiatives that enhance the overall work environment. Regular meetings and cross-departmental projects are common, and you'll often act as a liaison, ensuring that agent concerns are communicated and resolved efficiently. This collaborative approach helps foster a supportive culture and drives continuous improvement in both agent performance and satisfaction.

What are the key skills and qualifications needed to thrive as an Agent Experience Coordinator, and why are they important?

To thrive as an Agent Experience Coordinator, you need strong organizational skills, attention to detail, and preferably a background in customer service or administrative support. Familiarity with CRM systems, office productivity software, and communication platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive approach help you stand out in this role. These competencies are crucial for efficiently supporting agents, resolving issues quickly, and ensuring a smooth and positive experience for both agents and clients.

What does an agent experience coordinator do?

An agent experience coordinator manages and improves the experience of agents within an organization by coordinating training, support, and communication efforts. They often utilize customer relationship management (CRM) tools and require strong organizational and communication skills to ensure agents are well-supported and productive.

What is an agent experience coordinator?

An agent experience coordinator is a professional responsible for supporting and enhancing the experience of agents within an organization. They often handle onboarding, training, and communication to ensure agents have the resources and support needed to perform effectively, typically working with customer service or sales teams and utilizing tools like CRM software.

What cities are hiring for Agent Experience Coordinator jobs?

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What states have the most Agent Experience Coordinator jobs?

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Agent Experience Coordinator jobs near you

Agent Experience Coordinator

Mequon, WI • On-site

HomeServices of America
Real Estate • 1 - 5K employees
Learn more about HomeServices of Americaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

HomeServices of America rating

5.2

Company rating: 5.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

This is an exciting opportunity to enter the fast-paced real estate environment as an Agent Experience Coordinator. This role works closely with office sales manager and top-producing agents and teams. This position provides agents with marketing and administrative support through creation of promotional pieces, broker price opinions, database search capabilities, agent website maintenance, client correspondence and by providing general office and computer assistance. This is an in-office position, working 37.5 hours/week Monday through Friday. Will work primarily out of our Mecquon, WI sales office but occasional travel to other office locations will be necessary as needed.
Job Duties and Responsibilities
  1. Create brochures, flyers/postcards, marketing materials, and other promotional pieces; Comparative Market Analysis (CMA) and Brokers Price Opinion (BPO). May create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides.
  2. Set up and update client and customer sphere of influence databases; and create farming database for sales associates. Maintain internet by updating company website and sales associate's personal websites/pages. May perform data input, maintain and monitor data files, create files and documents and produce reports.
  3. Provide administrative and clerical support to management and sales associates which may include: assisting sales associates with sending and receiving company e-mails, providing computer assistance, handling written correspondence, ensuring forms are stocked, answer phones, greet visitors, route mail, prepare schedules and maintain accurate billing records.
  4. May assist agents with setting marketing plans and organizing and facilitating agent training activities.
  5. Assist new agents in setting up their office, getting into MLS, training on computers and office equipment. May assist with license transfer or annual license renewal.
  6. May serve as back-up to other office staff.
  7. Perform any additional responsibilities as requested or assigned.

Qualifications
Education:
  • Minimum of high school diploma or the equivalent.
  • Secondary education preferred.

Experience:
  • One to three years clerical or administrative experience.
  • Marketing and social platforms experience preferred.
  • Real estate knowledge preferred.

Knowledge and Skills:
  • Knowledge of real estate, title and/or mortgage business preferred.
  • Strong computer/technology skills: proficient in Microsoft Office and Canva products.
  • Basic proficiency of social media engagement and posting practices (Facebook, Instagram, LinkedIn, etc.).
  • Excellent oral and written communication skills.
  • Effective interpersonal skills, leadership abilities, and a strong customer service focus.
  • Effective analytical, problem solving and decision making skills; initiative, attention to detail, and a team player.
  • Project management skills: ability to prioritize and handle multiple tasks and projects concurrently.
  • Ability to handle stress and work under pressure.

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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