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Agent Banking Jobs in Utah (NOW HIRING)

Outbound Sales Agent

West Jordan, UT ยท On-site

$19.56/hr

We employ a team of like-minded banking professionals. In order to attract and retain quality ... As an Outbound Sales Agent you will earn a competitive pay depending on your experience and ...

Outbound Sales Agent

West Jordan, UT ยท On-site

$19.56/hr

We employ a team of like-minded banking professionals. In order to attract and retain quality ... As an Outbound Sales Agent you will earn a competitive pay depending on your experience and ...

Lease Processor - Call Center Agent Location: Draper, Utah In-office Class Start Date: 9/14/26 ... Verify customer's bank and employment information * Work one-on-one with a coach for career ...

Lease Processor - Call Center Agent Location: Draper, Utah In-office Class Start Date: 9/14/26 ... Verify customer's bank and employment information * Work one-on-one with a coach for career ...

Guest Service Agent

Salt Lake City, UT ยท On-site

$14.50 - $18.50/hr

What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX ... Open, secure, and balance out daily shift bank which involves counting and verifying cash, check ...

Guest Service Agent

Salt Lake City, UT ยท On-site

$14.50 - $18.50/hr

What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX ... Open, secure, and balance out daily shift bank which involves counting and verifying cash, check ...

Guest Service Agent

Salt Lake City, UT ยท On-site

$14.50 - $18.50/hr

What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX ... Open, secure, and balance out daily shift bank which involves counting and verifying cash, check ...

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Agent Banking information

What is agent banking?

Agent banking is a system where banks partner with third-party agents, such as retail shops or individuals, to provide basic banking services in areas where traditional bank branches are not available. These agents act on behalf of the bank to facilitate services like cash deposits, withdrawals, money transfers, bill payments, and account opening. Agent banking helps improve financial inclusion by bringing essential banking services closer to underserved or remote communities. This model is especially popular in countries with large rural populations and limited banking infrastructure.

What are the typical daily responsibilities of an agent banking professional and how do they interact with customers and the central bank branch?

Agent Banking professionals typically manage financial transactions such as deposits, withdrawals, fund transfers, and bill payments for customers in areas where traditional bank branches may not be accessible. On a daily basis, they verify customer identities, handle cash or digital transactions, and provide basic banking information. They also serve as the primary liaison between customers and the central bank branch, ensuring that account issues or escalations are communicated and resolved efficiently. Regular reporting and compliance with regulatory standards are also key parts of the role.

What are the key skills and qualifications needed to thrive as an agent banking professional, and why are they important?

To thrive as an Agent Banking professional, you need a solid understanding of banking operations, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with digital banking platforms, mobile payment systems, and point-of-sale (POS) devices is typically required. Excellent customer service, trustworthiness, and strong interpersonal communication skills are crucial to building client relationships and resolving issues. These skills ensure agents can efficiently facilitate financial transactions, promote financial inclusion, and maintain the integrity of banking services in underserved areas.

What is the difference between Agent Banking vs Customer Service Representative?

AspectAgent BankingCustomer Service Representative
Required CredentialsBasic banking knowledge, sometimes certifications in financial servicesCustomer service skills, sometimes retail or banking certifications
Work EnvironmentFieldwork at various locations, often remote or mobileOffice or retail branch setting
Employer & Industry UsageFinancial institutions, banks, microfinanceBank branches, retail stores, call centers

Agent Banking and Customer Service Representatives both serve customers but differ mainly in work environment and scope. Agent Banking involves mobile or remote financial service delivery, while Customer Service Reps typically work within branches or call centers. Understanding these differences helps in choosing the right career path or service provider.

How do I become an agent banking?

To become an agent banking agent, you typically need to meet the financial institution's requirements, which may include relevant experience, good customer service skills, and sometimes specific certifications. You may also need to complete training on banking procedures and compliance standards. Once approved, agents are usually provided with the necessary tools and systems to offer banking services on behalf of the institution.

What does an agent banking do?

An agent banking professional operates as a representative of a financial institution, providing banking services such as deposits, withdrawals, account inquiries, and bill payments at designated agent locations. They facilitate financial inclusion by extending banking access to underserved areas and often require knowledge of banking procedures and customer service skills.
Infographic showing various Agent Banking job openings in Utah as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Underwriter - Energy, Infrastructure, & Project Finance

Celtic Bank

Salt Lake City, UT โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

The Energy, Infrastructure, & Project Finance underwriter is responsible for leading all aspects of the underwriting process for complex energy, infrastructure, and project finance loans and investments, including Shared National Credits (SNC). This role independently assesses credit risk to ensure transactions align with the organization's credit standards, internal policies, and applicable regulatory requirements.

The successful candidate will demonstrate strong judgment, attention to detail, and the ability to manage multiple priorities while meeting deadlines in a fastpaced environment. This position involves indepth analysis of financial models, contracts, due diligence materials, and engineering reports to develop wellsupported credit recommendations for energy and infrastructure projects nationwide.

Are you ready to learn more? Apply and ask about this opening!

Essential Job Functions

  • Lead the endtoend underwriting process for energy, infrastructure, and project finance transactions, including loans, tax equity investments, and syndicated facilities.
  • Build and maintain strong working relationships with clients, internal origination teams, and thirdparty providers to obtain all information necessary for a complete and accurate credit assessment.
  • Develop, analyze, and review complex financial models and projections to evaluate project cash flows, sensitivities, and key risks.
  • Underwrite and support the ongoing servicing of Shared National Credit (SNC) loans, working alongside agent banks and participating lenders.
  • Perform independent credit analysis, annual reviews, amendments, waivers, and servicing actions for SNC transactions in accordance with intercreditor agreements and regulatory expectations.
  • Coordinate with internal stakeholders and external lender groups to support credit approvals, servicing actions, and portfolio monitoring for SNC exposures.
  • Review agent bank credit packages, financial models, and reporting to assess ongoing performance and emerging risks within SNC portfolios.
  • Perform comprehensive credit analysis by reviewing financial statements, project contracts, legal documentation, and thirdparty reports to assess project viability through underwriting and closing.
  • Prepare clear, wellreasoned credit memoranda for loan committee review, outlining transaction structure, key risks, mitigants, and recommendations.
  • Conduct market, industry, and company research to support underwriting assumptions and credit conclusions.
  • Review and interpret complex legal and structured finance documents related to energy, infrastructure, and project finance transactions.
  • Independently underwrite syndicated loans for both new originations and ongoing servicing actions.
  • Lead credit analysis for earlystage development opportunities and complex deal structures.
  • Take primary responsibility for portfolio underwriting assignments involving multiple common facilities.
  • Support ongoing portfolio management activities and serve as a subject matter resource for the team.
  • Review the work of other underwriters for accuracy, completeness, and adherence to credit standards.
  • Lead and participate in crossfunctional initiatives focused on process improvement, training, and knowledge sharing.
  • Develop working knowledge of USDA programs and regulations under the OneRD Initiative, with particular emphasis on REAP and B&I eligibility, as applicable to energy and infrastructure projects.
  • Communicate effectively and professionally across multiple channels with internal teams, clients, and thirdparty vendors.
  • Maintain a positive, professional demeanor when managing deadlines, changes, and transaction challenges.
  • Perform other duties as assigned.

Requirements

Knowledge, Skills, and Abilities

  • Ability to adapt to shifting priorities and evolving business needs.
  • Demonstrated professionalism and discretion in handling confidential and sensitive information.
  • Strong proficiency in Microsoft Office and related business systems.
  • Advanced analytical and problemsolving skills, with the ability to apply new information to both current and future decisionmaking.
  • Ability to work independently while collaborating effectively in a teamoriented environment.
  • Exceptional written, verbal, and interpersonal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to establish and maintain effective working relationships with internal and external stakeholders.
  • Strong interest in energy, infrastructure, and project finance transactions across multiple jurisdictions.
  • Deep understanding of commercial banking credit policies, loan structuring, and cash flow analysis.
  • Advanced working knowledge of accounting principles, including balance sheet, income statement, and cash flow analysis.
  • Demonstrated ability to develop expertlevel proficiency in specialized financial products.

Benefits

    • Medical, dental, vision
    • 401(k) with employer match
    • Life and long-term disability coverage
    • HSA and FSA plans
    • Holidays and paid time off requests
    • Robust wellness program (we're talking catered meals three times a weeks, lunch and learns, and onsite gym.)

Headquartered in the heart of downtown Salt Lake City, Utah, Celtic Bank was named the fourth largest SBA lender in the nation in 2025! Celtic Bank is a leading nationwide lender specializing in SBA 7(a), SBA 504, USDA B&I, express loans, asset-based loans, commercial real estate loans and commercial construction loans.

Physical and Other Requirements

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Stationary Work: The employee is frequently required to stand; walk; use hands to type, handle documents, and perform other office related duties. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Mobility: The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
  • Communicate: The employee is regularly required to talk or hear and will frequently communicate with others. Must be able to read, write and understand fluent English.
  • Work Model: The employee in this position will work either a fully Onsite, Hybrid or Remote work model. All employees, regardless of location, may be required to travel to the Salt Lake City office for mandatory company meetings, events, or related occasions.
    • Utah-based employees: Hybrid work schedule available after initial training period in our Salt Lake City, Utah office - department and job requirements will determine eligibility.
    • Out of State employees: Full remote work schedule available.