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Agent Assistant Jobs in Philadelphia, PA (NOW HIRING)

Photon

Product Owner/Manager | Onsite

Wilmington, DE · On-site

* Own the AI use-case backlog for the pod, starting with the servicing agent-assist scale-out and prioritizing additional items from the backlog of AI pilots. * Partner with internal Product Owner and ...

Photon

Frontend / UX Designer | Onsite

Wilmington, DE · On-site

* Design the call-center agent-assist experience and the future customer-facing omnichannel surfaces (a stated SLM target architecture priority). * Run on a Figma + Figma Make stack (Photon's standard ...

Photon

Frontend / UX Designer | Onsite

Wilmington, DE

* Design the call-center agent-assist experience and the future customer-facing omnichannel surfaces (a stated SLM target architecture priority). * Run on a Figma + Figma Make stack (Photon's standard ...

Photon

Product Owner/Manager | Onsite

Wilmington, DE · On-site

* Own the AI use-case backlog for the pod, starting with the servicing agent-assist scale-out and prioritizing additional items from the backlog of AI pilots. * Partner with internal Product Owner and ...

ASCENSUS

Software Engineer

Philadelphia, PA

Investigate and resolve issues reported by users of Agent Assist * Reproduce issues and trace failures across: * LLM responses and prompts * Agent workflows and orchestration * Tool/MCP calls and ...

Acumen Fiscal Agent

Client Services Agent

Trenton, NJ · Remote

$15.50 - $20.75/hr

Provide exceptional support to clients via phone, email, and chat * Assist clients in understanding and navigating our financial products and services * Resolve client issues and concerns efficiently ...

Acumen Fiscal Agent

Client Services Agent

Trenton, NJ · Remote

$15.50 - $20.75/hr

Provide exceptional support to clients via phone, email, and chat * Assist clients in understanding and navigating our financial products and services * Resolve client issues and concerns efficiently ...

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · Remote

$15.50 - $20.50/hr

Provide exceptional support to clients via phone, email, and chat * Assist clients in understanding and navigating our financial products and services * Resolve client issues and concerns efficiently ...

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · On-site

$15.50 - $20.50/hr

Provide exceptional support to clients via phone, email, and chat * Assist clients in understanding and navigating our financial products and services * Resolve client issues and concerns efficiently ...

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · Remote

$14.75 - $20/hr

Provide exceptional support to clients via phone, email, and chat * Assist clients in understanding and navigating our financial products and services * Resolve client issues and concerns efficiently ...

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All JobsAgent Assistant JobsAgent Assistant Jobs in Philadelphia, PA

Agent Assistant information

See Philadelphia, PA salary details

$31.1K

$66.2K

$168.7K

How much do agent assistant jobs pay per year?

As of May 28, 2026, the average yearly pay for agent assistant in Philadelphia, PA is $66,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $73,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Agent Assistant, and why are they important?

To thrive as an Agent Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by a high school diploma or relevant office experience. Familiarity with office software (such as Microsoft Office Suite), scheduling tools, and customer relationship management (CRM) systems is typically required. Excellent communication, time management, and problem-solving skills help you build rapport and efficiently manage multiple priorities. These skills ensure smooth day-to-day operations, enhance agent productivity, and improve client satisfaction in dynamic environments.

What are some common responsibilities of an Agent Assistant and how do they contribute to the success of the team?

Agent Assistants typically handle a variety of tasks such as scheduling meetings, managing correspondence, organizing files, and conducting research to support agents. They play a crucial role in ensuring that agents are well-prepared for client interactions and that daily operations run smoothly. By efficiently managing administrative duties, Agent Assistants free up agents to focus on client relationships and business development, directly contributing to the overall success and productivity of the team.

What are Agent Assistants?

Agent Assistants are professionals who provide administrative and operational support to agents in various industries, such as real estate, insurance, or talent management. Their responsibilities often include managing schedules, handling client communications, organizing documents, and assisting with the preparation of contracts or listings. By managing these tasks, Agent Assistants help agents focus on their core responsibilities, improve efficiency, and enhance client satisfaction.

What is the difference between Agent Assistant vs Real Estate Agent?

AspectAgent AssistantReal Estate Agent
Required CredentialsTypically no license required, but some states may require real estate licenseLicensed real estate professional
Work EnvironmentOffice-based, supporting agents with administrative tasksClient-facing, showing properties, negotiating deals
Employer & Industry UsageReal estate brokerages, agenciesReal estate brokerages, independent practices
Common Search & Comparison IntentUnderstanding support roles in real estateBuying, selling, or listing properties

The main difference between an Agent Assistant and a Real Estate Agent is that the Agent Assistant typically handles administrative and support tasks without needing a license, while a Real Estate Agent is licensed to represent clients in property transactions. Agent Assistants support agents behind the scenes, whereas Real Estate Agents actively engage with clients and conduct property showings. Both roles are essential in the real estate industry but serve different functions based on licensing and responsibilities.

What are the most commonly searched types of Agent jobs in Philadelphia, PA? The most popular types of Agent jobs in Philadelphia, PA are:
What are popular job titles related to Agent Assistant jobs in Philadelphia, PA? For Agent Assistant jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Agent Assistant jobs in Philadelphia, PA look for? The top searched job categories for Agent Assistant jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Agent Assistant jobs? Cities near Philadelphia, PA with the most Agent Assistant job openings:
Agent Assistant jobs near you
Infographic showing various Agent Assistant job openings in Philadelphia, PA as of May 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $66,242 per year, or $31.8 per hour.

CUSTOMER SERVICE REPRESENTATIVE & EXECUTIVE ASSISTANT

Morgan R Sayre State Farm Agency

Titusville, NJ • Hybrid

$17 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

BENEFITS

  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION

As a hybrid Customer Service Representative/Executive Assistant with Morgan Sayre – State Farm Agent, you will play a key dual role in supporting both our clients and the agency’s leadership team. You will combine outstanding customer service with strong organizational and administrative skills to ensure smooth office operations and exceptional client experience.

Your responsibilities will range from assisting customers with their insurance needs to providing direct support to the Agent through scheduling, communication, and project coordination. This position is ideal for someone who thrives in a dynamic environment, is highly organized, and enjoys helping others while keeping business operations running efficiently.

RESPONSIBILITIES

Customer Service Representative

  • Respond promptly and professionally to customer inquiries.
  • Provide accurate policy information and assist with policy changes or billing questions.
  • Process claims and follows up with clients to ensure resolution.
  • Maintain detailed and accurate customer records in agency systems.
  • Identify opportunities for additional coverage and refer leads to licensed team members.
  • Manage calendars, appointments, and travel arrangements for the Agent.
  • Assist with meeting preparation, including materials, reports, and follow-up actions.
  • Support office communications, including drafting correspondence and internal announcements.
  • Coordinate special projects, events, and marketing or community outreach activities.
  • Maintain organized digital and physical filing systems.
  • Assist with vendor management, expense tracking, and general office coordination.

Executive & Administrative Support

QUALIFICATIONS

  • Exceptional communication, organizational, and multitasking skills.
  • Strong attention to detail and ability to manage competing priorities.
  • Customer service experience required; prior administrative or executive assistant experience strongly preferred.
  • Proficiency with Microsoft Office and digital scheduling tools.
  • Must be self-motivated, dependable, and able to handle confidential information with discretion.
  • Insurance license (Property & Casualty and/or Life) preferred or willingness to obtain.

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