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Agent Assistant Jobs in Scranton, PA (NOW HIRING)

CNB Bank

ESSA Bank, Contact Center Agent

Stroudsburg, PA · On-site

$15.50 - $21.25/hr

Accurately assist clients with various transactions and account inquiries, ensuring accuracy and ... CC Agent II * Consistently demonstrate Level I responsibilities. * Consistently demonstrates "good ...

ESSA Bank

ESSA Bank, Contact Center Agent

Stroudsburg, PA · On-site

$15.50 - $21.25/hr

Accurately assist clients with various transactions and account inquiries, ensuring accuracy and ... CC Agent II * Consistently demonstrate Level I responsibilities. * Consistently demonstrates "good ...

ESSA Bank

ESSA Bank, Contact Center Agent

Stroudsburg, PA

$15.50 - $21.25/hr

Accurately assist clients with various transactions and account inquiries, ensuring accuracy and ... CC Agent II * Consistently demonstrate Level I responsibilities. * Consistently demonstrates "good ...

CNB Bank

ESSA Bank, Contact Center Agent

Stroudsburg, PA

$15.50 - $21.25/hr

Accurately assist clients with various transactions and account inquiries, ensuring accuracy and ... CC Agent II * Consistently demonstrate Level I responsibilities. * Consistently demonstrates "good ...

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Agent Assistant information

See Scranton, PA salary details

$32.2K

$68.6K

$174.7K

How much do agent assistant jobs pay per year?

As of May 28, 2026, the average yearly pay for agent assistant in Scranton, PA is $68,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $76,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Agent Assistant, and why are they important?

To thrive as an Agent Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by a high school diploma or relevant office experience. Familiarity with office software (such as Microsoft Office Suite), scheduling tools, and customer relationship management (CRM) systems is typically required. Excellent communication, time management, and problem-solving skills help you build rapport and efficiently manage multiple priorities. These skills ensure smooth day-to-day operations, enhance agent productivity, and improve client satisfaction in dynamic environments.

What are some common responsibilities of an Agent Assistant and how do they contribute to the success of the team?

Agent Assistants typically handle a variety of tasks such as scheduling meetings, managing correspondence, organizing files, and conducting research to support agents. They play a crucial role in ensuring that agents are well-prepared for client interactions and that daily operations run smoothly. By efficiently managing administrative duties, Agent Assistants free up agents to focus on client relationships and business development, directly contributing to the overall success and productivity of the team.

What are Agent Assistants?

Agent Assistants are professionals who provide administrative and operational support to agents in various industries, such as real estate, insurance, or talent management. Their responsibilities often include managing schedules, handling client communications, organizing documents, and assisting with the preparation of contracts or listings. By managing these tasks, Agent Assistants help agents focus on their core responsibilities, improve efficiency, and enhance client satisfaction.

What is the difference between Agent Assistant vs Real Estate Agent?

AspectAgent AssistantReal Estate Agent
Required CredentialsTypically no license required, but some states may require real estate licenseLicensed real estate professional
Work EnvironmentOffice-based, supporting agents with administrative tasksClient-facing, showing properties, negotiating deals
Employer & Industry UsageReal estate brokerages, agenciesReal estate brokerages, independent practices
Common Search & Comparison IntentUnderstanding support roles in real estateBuying, selling, or listing properties

The main difference between an Agent Assistant and a Real Estate Agent is that the Agent Assistant typically handles administrative and support tasks without needing a license, while a Real Estate Agent is licensed to represent clients in property transactions. Agent Assistants support agents behind the scenes, whereas Real Estate Agents actively engage with clients and conduct property showings. Both roles are essential in the real estate industry but serve different functions based on licensing and responsibilities.

What are popular job titles related to Agent Assistant jobs in Scranton, PA? For Agent Assistant jobs in Scranton, PA, the most frequently searched job titles are:
What job categories do people searching Agent Assistant jobs in Scranton, PA look for? The top searched job categories for Agent Assistant jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for Agent Assistant jobs? Cities near Scranton, PA with the most Agent Assistant job openings:
Agent Assistant jobs near you
Infographic showing various Agent Assistant job openings in Scranton, PA as of May 2026, with employment types broken down into 91% Full Time, 7% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $68,610 per year, or $33 per hour.

Agent's Assistant - State Farm Agent Team Member

Eric Rivera - State Farm Agent

Wilkes Barre, PA

$37.50K - $55K/yr

Full-time

Medical, Life, PTO

Posted 1 hour ago

Job description

ROLE DESCRIPTION:
Eric Rivera - State Farm Agent is seeking an organized bilingual Spanish speaking and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Agent's Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
QUALIFICATIONS:
  • Bilingual (English and Spanish)
  • Dedicated to customer service
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Able to obtain Property and Casualty License
  • Able to obtain a Life/Health License
  • Able to achieve mutually agreed upon marketing goals
  • Interested in marketing products and services based on customer needs
BENEFITS:
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Weekends off
  • Training and development
  • Profit sharing
  • Growth potential/Opportunity for advancement within my office
RESPONSIBILITIES:
  • Establish customer relationships and follow up with Spanish speaking customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.