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Agency Office Manager Jobs in Indiana (NOW HIRING)

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Agency Office Manager information

What does an agency office manager do?

An Agency Office Manager oversees the daily operations of an agency’s office, ensuring that administrative processes run smoothly and efficiently. Their responsibilities typically include managing office staff, coordinating schedules, handling correspondence, maintaining office supplies, and supporting upper management. They may also be responsible for budgeting, record-keeping, and implementing office policies. Strong organizational and communication skills are essential for this role, as it often requires multitasking and problem-solving to support both employees and clients.

What are the key skills and qualifications needed to thrive as an agency office manager?

To thrive as an Agency Office Manager, you need strong organizational skills, experience in office administration, and often a background in business management or a related field. Familiarity with office management software, scheduling tools, and sometimes certifications like Certified Administrative Professional (CAP) are typically required. Excellent communication, leadership, and problem-solving abilities set top performers apart in this role. These skills and qualities are crucial for ensuring smooth daily operations, effective team coordination, and efficient resource management within the agency.

How does an agency office manager typically support communication and coordination across teams within the agency?

An Agency Office Manager plays a central role in facilitating communication and collaboration among different departments, such as creative, account management, and finance. They are often responsible for organizing meetings, distributing important updates, and ensuring that all teams are aligned on project timelines and deliverables. By managing schedules, tracking tasks, and addressing logistical needs, they help maintain a smooth workflow and prevent bottlenecks. This coordination is vital for timely project completion and overall agency efficiency.

What is the difference between Agency Office Manager vs Agency Coordinator?

AspectAgency Office ManagerAgency Coordinator
CredentialsTypically requires experience in office management, sometimes certifications in administrative or business managementOften requires administrative or communication skills, with less emphasis on certifications
Work EnvironmentOversees daily office operations within an agency settingSupports agency activities, assists with scheduling and communication
Employer & Industry UsageCommon in insurance, advertising, and staffing agenciesUsed across similar industries for supporting roles
Search & Comparison IntentPeople comparing managerial roles within agenciesIndividuals seeking support or administrative roles in agencies

The Agency Office Manager typically handles broader administrative and operational responsibilities within an agency, requiring more experience and sometimes certifications. The Agency Coordinator focuses on supporting daily activities, assisting with communication, and scheduling. Both roles are essential but differ mainly in scope and level of responsibility.

What is the role of an agency office manager?

An agency office manager oversees daily operations of an agency office, manages staff, handles administrative tasks, and ensures efficient workflow. They often coordinate communication between departments, maintain records, and may use office management software to support organizational functions.

What are the most commonly searched types of Agency Office jobs in Indiana?

The most popular types of Agency Office jobs in Indiana are:

What cities in Indiana are hiring for Agency Office Manager jobs?

Cities in Indiana with the most Agency Office Manager job openings:

Agency Office Manager jobs near you
Infographic showing various Agency Office Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Business Office Manager

American Senior Communities

Indianapolis, IN

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

American Senior Communities rating

5.5

Company rating: 5.5 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

821st of 893 rated healthcare providers

Job description

Fairway Village is now hiring a Business Office Manager!

Experience in a long-term care or healthcare setting with Medicare and Medicaid strongly preferred

What will you be doing and how will you make a difference at American Senior Communities?

  • Making a difference in the lives of the patients we serve by providing them care and compassion
  • Acting as a positive teammate to fellow employees by helping onboard new teammates.
  • Oversees transmissions of all Medicare, Medicaid, insurance, VA Billings, and private statements
  • Acts as liaison between family members and billing agencies regarding financial assistance

Requirements:

  • High school diploma or GED required, college is preferred
  • One to three years nursing home or business office accounting experience preferred.
  • Knowledge of Medicaid and Medicare systems
  • Experience in LTC billing including Managed Medicare, traditional Medicare and the Medicaid application process highley preferred.
  • Customer Service focused and the ability to demonstrate the core values listed above is a must!

What’s in it for you? Benefits and perks include:

  • Earn some of the best wages in the market!
  • Access a portion of your earned wages before payday with PayActiv
  • Paid Time Off (PTO), holiday pay and opportunities to earn additional PTO
  • Medical, vision & dental insurance with Telehealth option and flex spending accounts
  • Paid training, skills certification & career development support
  • Continued education opportunities with company-sponsored scholarship programs
  • Tuition reimbursement and certification reimbursement
  • 401(k) retirement plan options
  • Lucrative Employee Referral Bonus program
  • Employee assistance program & wellness support
  • Retail, food & entertainment discounts, and so much more

*Full-Time and Part-Time Benefits may vary, terms and conditions apply

    About American Senior Communities

    Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.

    American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80+ American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we’ll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling.

     We are Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.

    What American Senior Communities employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    American Senior Communities logo

    About American Senior Communities

    Sourced by ZipRecruiter

    Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80+ American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we'll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling.

    Industry

    Hospitals

    Company size

    10,000+ Employees

    Headquarters location

    Indianapolis, IN, US

    Year founded

    2000

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