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Agency Office Manager Jobs in Indiana (NOW HIRING)

Elite Comfort Care LLC

Office Manager

Indianapolis, IN · On-site

$17 - $18/hr

The Office Manager at Elite Comfort Care is responsible for overseeing the daily administrative and operational functions of the agency to ensure efficient operations, regulatory compliance, and high ...

Elite Comfort Care LLC

Office Manager

Indianapolis, IN · On-site

$17 - $18/hr

The Office Manager at Elite Comfort Care is responsible for overseeing the daily administrative and operational functions of the agency to ensure efficient operations, regulatory compliance, and high ...

State of Indiana

Office Manager

Dugger, IN

$37K/yr

... agencies. At the state, you'll find competitive compensation, a robust benefits package and a ... The position manages office operations which include customer service (e.g., phone calls, walk-ins ...

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Agency Office Manager information

What does an agency office manager do?

An Agency Office Manager oversees the daily operations of an agency’s office, ensuring that administrative processes run smoothly and efficiently. Their responsibilities typically include managing office staff, coordinating schedules, handling correspondence, maintaining office supplies, and supporting upper management. They may also be responsible for budgeting, record-keeping, and implementing office policies. Strong organizational and communication skills are essential for this role, as it often requires multitasking and problem-solving to support both employees and clients.

What are the key skills and qualifications needed to thrive as an agency office manager?

To thrive as an Agency Office Manager, you need strong organizational skills, experience in office administration, and often a background in business management or a related field. Familiarity with office management software, scheduling tools, and sometimes certifications like Certified Administrative Professional (CAP) are typically required. Excellent communication, leadership, and problem-solving abilities set top performers apart in this role. These skills and qualities are crucial for ensuring smooth daily operations, effective team coordination, and efficient resource management within the agency.

How does an agency office manager typically support communication and coordination across teams within the agency?

An Agency Office Manager plays a central role in facilitating communication and collaboration among different departments, such as creative, account management, and finance. They are often responsible for organizing meetings, distributing important updates, and ensuring that all teams are aligned on project timelines and deliverables. By managing schedules, tracking tasks, and addressing logistical needs, they help maintain a smooth workflow and prevent bottlenecks. This coordination is vital for timely project completion and overall agency efficiency.

What is the difference between Agency Office Manager vs Agency Coordinator?

AspectAgency Office ManagerAgency Coordinator
CredentialsTypically requires experience in office management, sometimes certifications in administrative or business managementOften requires administrative or communication skills, with less emphasis on certifications
Work EnvironmentOversees daily office operations within an agency settingSupports agency activities, assists with scheduling and communication
Employer & Industry UsageCommon in insurance, advertising, and staffing agenciesUsed across similar industries for supporting roles
Search & Comparison IntentPeople comparing managerial roles within agenciesIndividuals seeking support or administrative roles in agencies

The Agency Office Manager typically handles broader administrative and operational responsibilities within an agency, requiring more experience and sometimes certifications. The Agency Coordinator focuses on supporting daily activities, assisting with communication, and scheduling. Both roles are essential but differ mainly in scope and level of responsibility.

What is the role of an agency office manager?

An agency office manager oversees daily operations of an agency office, manages staff, handles administrative tasks, and ensures efficient workflow. They often coordinate communication between departments, maintain records, and may use office management software to support organizational functions.

What are the most commonly searched types of Agency Office jobs in Indiana?

The most popular types of Agency Office jobs in Indiana are:

What cities in Indiana are hiring for Agency Office Manager jobs?

Cities in Indiana with the most Agency Office Manager job openings:

Agency Office Manager jobs near you
Infographic showing various Agency Office Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Agency Office Manager

Community Harvest Food Bank

Fort Wayne, IN • On-site

$23.50/hr

Full-time

Posted 7 days ago

Job description

COMMUNITY HARVEST FOOD BANK OF NORTHEAST IN, INC
JOB DESCRIPTION
JOB TITLE: AGENCY OFFICE MANAGER
DEPARTMENT: AGENCY
REPORTS TO: DIRECTOR OF PROGRAMS
ESSENTIAL JOB FUNCTIONS:
AGENCY OFFICE:
  • Management of daily operations in Agency office including but not limited to directly supervising, recruiting, interviewing & training Agency Office Representatives.
  • Serves as a role model for Agency staff by actively modeling the behaviors, values, and work ethic expected from their team.
  • Design and lead an educational effort with affiliate partners that will increase their knowledge of available hunger programs and support, service opportunities, and operational practices, e.g., food handling and communication.
  • Engender a spirit of Customer value "dignity" in all aspects of managing the department and affiliate partners.
  • Oversees and ensures the monitoring of potential and existing affiliate partners for compliance with policies and procedures and healthful food storage and distributions. Assumes responsibility for the implementation of remedial action.
  • Establishes and maintains a monitoring schedule to ensure each affiliate partner is monitored biannually.
  • Oversees monthly statistical gathering and reporting. Assures completion of required reporting
  • Prepares and maintains Affiliate Partner Handbook and prepares packets of information for new affiliates.
  • Responsible for executing Partner Advisory Committee (PAC) meeting quarterly. Acts as liaison between CHFB and affiliate partners.
  • Plans & coordinates Agency Day
  • Reviews & approves New Agency Applications
  • Enters & submits Emergency Vouchers
  • Prepares orientation sessions for new affiliate partners and ongoing workshops as needed to educate agencies in record keeping, sanitation, and other areas.
  • Recruits and establishes guidelines for potential affiliate partners.
  • Supervises the maintenance of all affiliate partner files.
  • Arranges front desk coverage during Receptionist breaks and absences

ADDITIONAL RESPONSIBILITIES:
  • Commitment to understanding and supporting CHFB's mission; shows compassion and an appreciation for hunger issues.
  • Commitment to promoting an environment of teamwork and positivity.
  • Able to supervise others with efficiency and safety.
  • Able to train staff within the Agency Office as required.
  • Conduct tours of the facility as requested.
  • Assist in other areas of the food bank as assigned.
  • Maintain a clean and orderly office environment.
  • Address affiliate partner complaints and resolve problems.
  • Maintenance of a neat, clean, and professional appearance at all times.
  • Evening and weekend hours as requested.

This list is not all-inclusive and other duties may be assigned.
PHYSICAL/LIFE SKILLS/PROFESSIONAL REQUIREMENTS:
  • Minimum of 3 years' managerial experience including direct staff supervisory responsibility.
  • Experience working with social service agencies preferred.
  • Proficient in Excel, Word, Power Point, and Outlook
  • Able to respond effectively to sensitive inquiries or complaints.
  • Ability to present information to top management, public groups, or others as assigned.
  • Reliable transportation and ability to travel within the CHFB service area.
  • Willingness and ability to attend local, regional, or national conferences and meetings as requested.
  • Ability to operate all standard office equipment.
  • Ability to consistently bend, twist, climb, reach above shoulders, kneel, squat, sit, stand, and lift up to 50 pounds.
  • Must have the ability to work with a diverse group of staff and volunteers.
  • Ability to read and write proficiently in English.
  • Must be able to perform basic math skills consistently and correctly at a high school level.
  • Must be able to perform basic computer tasks.
  • Must have excellent oral communication skills.
  • Must have a pleasant, team-oriented personality and be able to be accurate with data.
  • Must be willing/able to work overtime and weekends as requested.
  • High level of personal integrity and honesty.
  • Ability to speak Spanish is desirable.

EDUCATIONAL REQUIREMENTS:
  • Four-year degree or equivalent experience is desired.
  • Must have or be willing to receive training necessary to possess any licenses/certificates required to be an Agency/Government Programs Supervisor (example: safe food handling certificate, first aid, etc.)

Equal Employment Opportunity
It is the policy of Community Harvest Food Bank of Northeast Indiana, Inc. to provide equal employment opportunities to all people without regard to race, color, religion, national origin, age, sex, or disability and to promote the full realization of that policy. CHFB will assure equal employment opportunities in all personnel actions and procedures including, but not limited to recruitment, hiring, training, transfer, promotion, compensation, and benefits.

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