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Agency Manager Jobs in Silver Spring, MD (NOW HIRING)

RiskSpan

Product Manager Agency MBS

Arlington, VA · On-site

$100K/yr

Role Summary We are looking for an Agency MBS Product Manager to drive the product roadmap and strategy for our agency prepayment analytics and modeling capabilities, while also serving as a key ...

RiskSpan

Product Manager Agency MBS

Arlington, VA

Role Summary We are looking for an Agency MBS Product Manager to drive the product roadmap and strategy for our agency prepayment analytics and modeling capabilities, while also serving as a key ...

Capital One

Agency Asset Manager I

Mclean, VA · On-site

Agency Asset Manager I The Principal Associate plays a key role responsible for managing all aspects of an assigned portfolio of multifamily agency loans, with primary focus on monitoring risk while ...

RiskSpan

Product Manager Agency MBS

Arlington, VA

$100K/yr

Role Summary We are looking for an Agency MBS Product Manager to drive the product roadmap and strategy for our agency prepayment analytics and modeling capabilities, while also serving as a key ...

RiskSpan

Product Manager Agency MBS

Arlington, VA · On-site

$100K/yr

Role Summary We are looking for an Agency MBS Product Manager todrivethe product roadmap and strategy for our agency prepayment analytics and modeling capabilities, while also serving as a key client ...

Keybank

Agency Closer

Washington, DC · On-site

Manage the closing process for Agency loans from assignment through funding, including coordination of due diligence, legal documentation, internal approvals, borrower deliverables, and post-closing ...

Cna

Small Business Territory Manager

Washington, DC · Remote

Execute agency growth plans for assigned agencies and prioritized geographies, aligning activity to ... Own and manage the assigned territory, taking accountability for production results, pipeline ...

Cna

Small Business Territory Manager

Timonium, MD · Remote

Execute agency growth plans for assigned agencies and prioritized geographies, aligning activity to ... Own and manage the assigned territory, taking accountability for production results, pipeline ...

CNA

Small Business Territory Manager

Timonium, MD · On-site

Execute agency growth plans for assigned agencies and prioritized geographies, aligning activity to ... Own and manage the assigned territory, taking accountability for production results, pipeline ...

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All JobsAgency JobsAgency Manager JobsAgency Manager Jobs in Silver Spring, MD

Agency Manager information

See Silver Spring, MD salary details

$38.3K

$66.5K

$86.3K

How much do agency manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for agency manager in Silver Spring, MD is $66,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $76,000.00 per year, depending on experience, location, and employer.

What is an agency manager?

An agency manager oversees operations at individual branches of an insurance company or another type of agency. Their duties are to assess the effectiveness of employees and implement key performance goals, such as increased sales, better customer service, or the introduction of new products. Educational qualifications for this job vary, depending on the size of the company and how many branches are in your territory. An agency manager should have career experience in the industry as well as leadership skills, good verbal and written communication, and familiarity with their company and its offerings.

What are the key skills and qualifications needed to thrive as an agency manager?

To thrive as an Agency Manager, you need strong leadership, organizational, and business development skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and digital marketing platforms is typically required, along with relevant management certifications. Exceptional interpersonal skills, strategic thinking, and adaptability help Agency Managers lead teams and build client relationships. These competencies are crucial for driving agency growth, ensuring client satisfaction, and maintaining operational excellence.

How do agency managers typically balance client expectations with internal team capabilities?

Agency Managers often act as a bridge between clients and internal teams, ensuring that client goals are met while maintaining realistic timelines and workloads for staff. This involves clear communication, regular status meetings, and proactive problem-solving if challenges arise. Successful Agency Managers set expectations upfront and negotiate deliverables that align with both client needs and the agency's capacity, fostering positive relationships and sustainable project outcomes.

What is the difference between Agency Manager vs Insurance Agent?

AspectAgency Manager

Required CredentialsTypically managerial experience, industry knowledge, sometimes certifications
Work EnvironmentOversees agency operations, manages staff, strategic planning
Employer & Industry UsageInsurance agencies, financial services
Common Search & ComparisonFocuses on leadership, management, and agency oversight

The main difference between an Agency Manager and an Insurance Agent is that the Agency Manager oversees the entire agency's operations, staff, and strategy, while the Insurance Agent primarily sells insurance policies to clients. Agency Managers often have managerial experience and industry certifications, whereas Insurance Agents focus on sales and client service. Both roles are essential in the insurance industry, but they serve different functions within the agency structure.

What does an agency manager do?

An agency manager oversees the daily operations of an agency, manages staff, develops client relationships, and ensures that services meet organizational goals. They often handle staffing, budgeting, and compliance, requiring strong leadership and communication skills. The role may also involve strategic planning and performance monitoring.
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Agency Manager jobs near you
Infographic showing various Agency Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $66,345 per year, or $31.9 per hour.

Product Manager Agency MBS

RiskSpan

Arlington, VA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Description
About Riskspan
RiskSpan is a leading source of analytics, modeling, data and risk management solutions for the Consumer and Institutional Finance industries. We solve business problems for clients such as banks, mortgage-backed and asset-backed securities issuers, equity and fixed-income portfolio managers, servicers, and regulators that require our expertise in the market risk, credit risk, operational risk, and information technology domains.
Role Summary
We are looking for an Agency MBS Product Manager to drive the product roadmap and strategy for our agency prepayment analytics and modeling capabilities, while also serving as a key client-facing resource. This role combines product management and client support: you will define requirements, prioritize the backlog, and drive feature development in close partnership with Engineering and our Head of Analytics, while also ensuring clients get fast, knowledgeable answers to their questions. A meaningful part of this role involves our AI-powered product features - RiskSpan has already built AI capabilities into the platform, and this person will help shape and extend them. You will also assist the Sales Engineering team with demos and trials, particularly for the MBS products.
What You'll Do
Product Management
  • Contribute to the agency MBS product roadmap -- define priorities, write requirements, and drive features from concept to launch.
  • Develop deep expertise in RiskSpan's agency prepayment models, MBS analytics, and platform features.
  • Translate client feedback and market trends into structured product requirements for Engineering.
  • Monitor Agency MBS market developments (GSE policy changes, prepayment trends, rate environment) and identify product opportunities.
  • Take an active role in managing and extending RiskSpan's existing AI-powered product features, including tools built on Claude and Claude Code, and help define the roadmap for the next generation of AI capabilities.

Client Support & Onboarding
  • Serve as the go-to subject matter expert for clients with Agency MBS questions on the RiskSpan Platform.
  • Handle client questions directly, partnering with the CSM on relationship management and routing technical issues to Engineering or other SMEs when needs
  • Provide client support as a subject matter escalation point across RiskSpan's broader analytical product suite as needed.
  • Help test and train AI-powered support tools designed to handle common Agency MBS questions, contributing your domain expertise to improve automated responses and escalation logic.

Cross-Functional Collaboration
  • Represent the client and product perspective across internal teams like Engineering, Quantitative Research, Customer Success, and Sales.
  • Collaborate with Customer Success to ensure smooth handoffs, healthy client relationships, and closed-loop feedback from post-sale to product.
  • Support Sales Engineers on demos, trials, and prospect evaluations -- particularly for the MBS product.
  • Provide dedicated support coverage that frees Customer Success to focus on pipeline and expansion.
  • Track client usage patterns and surface insights that inform roadmap priorities and ultimately support revenue and renewal conversations.
  • Develop content to support marketing of the MBS product, including use cases, one-pagers, blog posts, and demo narratives, in partnership with Marketing and Sales.

What you bring
  • 2-4 years of experience, including 1-2 years of experience in structured finance, fixed income, mortgage analytics, or financial technology.
  • Working knowledge of agency MBS (Fannie Mae, Freddie Mac, Ginnie Mae pools, TBAs, and prepayment dynamics).
  • Solid understanding of prepayment analysis concepts: CPR, S-curves, refi incentive, SATO, burnout, and seasoning.
  • Comfortable querying and analyzing data in SQL and Snowflake.
  • Able to translate complex analytics and technical concepts into clear, accessible language for clients and non-technical stakeholders
  • Bachelor's degree in Finance, Economics, Mathematics, Engineering, or related fields
  • Preferred
  • Hands-on experience with Claude, Claude Code, or other LLM/AI tools in a professional or analytical context
  • Familiarity with Bloomberg MBS screens, Intex, or similar structured finance platforms
  • Exposure to Python for data analysis and automation.
  • Interest in or experience with AI product development or prompt engineering.

What We Offer
  • Meaningful work at the intersection of mortgage finance, data technology, and AI.
  • Collaborative, expert team with deep roots in structured finance.
  • Opportunity to grow into a Senior Product Management or Sales Engineering role.
  • Base salary of $100,000
  • Exact compensation depends on experience, skills, location, and market data
  • Benefits package including paid time off, 401k, and medical, dental, and vision insurance options

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