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Agency Manager Jobs in Edmonton, AB (NOW HIRING)

Katz Group

Manager, Payroll & Benefits

Edmonton, AB · On-site

Responsible for accurate tax payment for all payroll activities which requires a thorough understanding of all compliance regulations for all tax agencies. * Manage year end audit, including month ...

zag creative group inc.

Account Manager

Edmonton, AB · On-site

Understanding of agency services and the ability to speak to branding, digital, and strategy ... Ability to collaborate across departments and manage multiple client relationships simultaneously.

zag creative group inc.

Account Manager

Edmonton, AB · On-site

Understanding of agency services and the ability to speak to branding, digital, and strategy ... Ability to collaborate across departments and manage multiple client relationships simultaneously.

Liquid Personnel

Team Manager - Locality Team

Devon, AB · On-site

This role requires an experienced manager with strong knowledge of Adult Social Care legislation, excellent leadership skills, and the ability to work collaboratively with partner agencies, providers ...

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All JobsAgency JobsAgency Manager JobsAgency Manager Jobs in Edmonton, AB

Agency Manager information

See Edmonton, AB salary details

$13.5K

$68.4K

$123.5K

How much do agency manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for agency manager in Edmonton, AB is $68,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What is an agency manager?

An agency manager oversees operations at individual branches of an insurance company or another type of agency. Their duties are to assess the effectiveness of employees and implement key performance goals, such as increased sales, better customer service, or the introduction of new products. Educational qualifications for this job vary, depending on the size of the company and how many branches are in your territory. An agency manager should have career experience in the industry as well as leadership skills, good verbal and written communication, and familiarity with their company and its offerings.

What are the key skills and qualifications needed to thrive as an agency manager?

To thrive as an Agency Manager, you need strong leadership, organizational, and business development skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and digital marketing platforms is typically required, along with relevant management certifications. Exceptional interpersonal skills, strategic thinking, and adaptability help Agency Managers lead teams and build client relationships. These competencies are crucial for driving agency growth, ensuring client satisfaction, and maintaining operational excellence.

How do agency managers typically balance client expectations with internal team capabilities?

Agency Managers often act as a bridge between clients and internal teams, ensuring that client goals are met while maintaining realistic timelines and workloads for staff. This involves clear communication, regular status meetings, and proactive problem-solving if challenges arise. Successful Agency Managers set expectations upfront and negotiate deliverables that align with both client needs and the agency's capacity, fostering positive relationships and sustainable project outcomes.

What is the difference between Agency Manager vs Insurance Agent?

AspectAgency Manager

Required CredentialsTypically managerial experience, industry knowledge, sometimes certifications
Work EnvironmentOversees agency operations, manages staff, strategic planning
Employer & Industry UsageInsurance agencies, financial services
Common Search & ComparisonFocuses on leadership, management, and agency oversight

The main difference between an Agency Manager and an Insurance Agent is that the Agency Manager oversees the entire agency's operations, staff, and strategy, while the Insurance Agent primarily sells insurance policies to clients. Agency Managers often have managerial experience and industry certifications, whereas Insurance Agents focus on sales and client service. Both roles are essential in the insurance industry, but they serve different functions within the agency structure.

What does an agency manager do?

An agency manager oversees the daily operations of an agency, manages staff, develops client relationships, and ensures that services meet organizational goals. They often handle staffing, budgeting, and compliance, requiring strong leadership and communication skills. The role may also involve strategic planning and performance monitoring.
More about Agency Manager jobs

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Agency Manager jobs near you

Manager, Payroll & Benefits

Katz Group

Edmonton, AB • On-site

Full-time

Posted 4 days ago

Job description

OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well! We play hard as a team, and with devoted integrity towards our common purpose. We have commitments to innovation and growth, combined with performance excellence that ensures a fair return on investment. We develop our people to be leaders in our industry, and we invest in our communities. Through our world class talent, we strive to WIN. ON and OFF the ICE.

About the Role:

Reporting to the VP, Payroll & Benefits this position would be responsible for overseeing full cycle payroll & benefits for OEG’s Sports & Entertainment in Canada.

Your Focus in this Role:

  • Responsible for and oversee full payroll cycle including processing, posting to the GL, reconciliations, variance analysis, as well as some benefit administration.
  • Responsible for ensuring payroll functions are delivered consistently and effectively to salaried and hourly staff, across multiple jurisdictions in Canada.
  • Building, creating, and developing adequate processes, procedures and financial controls within the payroll department and ensure they are functioning, maintained, and monitored to minimize risk and error as well as compliance.
  • Implementing processes to ensure the accuracy and maintenance of all employee data and payment records. Ensuring data protection measures are in place to safeguard employee information.
  • Providing leadership, guidance, training, and mentor team members. Foster a positive, engaging and growth-orientated work environment that encourages teamwork, innovation, collaboration, and employee development.
  • Performs calendar year-end related activities, including updating taxable benefits, producing T4’s.
  • Responsible for accurate tax payment for all payroll activities which requires a thorough understanding of all compliance regulations for all tax agencies.
  • Manage year end audit, including month end and year end closing accruals and account reconciliation.
  • Additional duties as assigned.

Who You Are:

  • You are capable of handling confidential, sensitive and personal information
  • You have strong planning and organization skills
  • You have the ability to determine priorities with strict deadlines
  • You are well organized with a superior attention to detail
  • Ability to work individually and as part of a fun team in a fast-paced environment!

Education, Experience and Skills:

  • Minimum 3 years supervisory experience
  • 5+ years of experience in processing full cycle payroll
  • Extensive working knowledge of payroll, HRIS systems is preferred, experience with UKG and Great Plains would be an asset
  • Capable of handling confidential, sensitive and personal information
  • Strong planning and organization skills to determine priorities with strict deadlines
  • Well organized with superior attention to detail
  • Highly proficient with Microsoft Office; including advanced Excel

What's in it for you?

  • 100% Employer Paid Benefits + RSP Matching Program
  • Oilers, Oil Kings, and Live Entertainment Ticket Options
  • Healthcare and Lifestyle Spending Account Options
  • On-Site Parking and Transit Allowance
  • On-Site Gym
  • Beautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT!
  • Social Work Culture + Employee Events

 Next Steps: 

Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team.

Stay in Touch!

Official Edmonton Oilers Website | NHL.com

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