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Agency Manager Jobs in Ohio (NOW HIRING)

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Enter new accounts and policy changes into the agency management system accurately * Perform account retention and account rounding activities to identify opportunities * Prepare and present quotes ...

Be Seen First

Enter new accounts and policy changes into the agency management system accurately * Perform account retention and account rounding activities to identify opportunities * Prepare and present quotes ...

Staff Manager

Lancaster, OH

$15.50 - $21/hr

Ensure the "Agency System" is executed effectively to ensure the achievement of staff scorecard ... Manage and develop Financial Representatives by ensuring a thorough on-boarding program, completion ...

Staff Manager

Wooster, OH · On-site

$14.75 - $20/hr

Ensure the "Agency System" is executed effectively to ensure the achievement of staff scorecard ... Manage and develop Financial Representatives by ensuring a thorough on-boarding program, completion ...

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Showing results 1-20

Agency Manager information

See Ohio salary details

$35.2K

$61.2K

$79.4K

How much do agency manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for agency manager in Ohio is $61,201.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $69,900.00 per year, depending on experience, location, and employer.

What is the difference between Agency Manager vs Insurance Agent?

AspectAgency Manager

Required CredentialsTypically managerial experience, industry knowledge, sometimes certifications
Work EnvironmentOversees agency operations, manages staff, strategic planning
Employer & Industry UsageInsurance agencies, financial services
Common Search & ComparisonFocuses on leadership, management, and agency oversight

The main difference between an Agency Manager and an Insurance Agent is that the Agency Manager oversees the entire agency's operations, staff, and strategy, while the Insurance Agent primarily sells insurance policies to clients. Agency Managers often have managerial experience and industry certifications, whereas Insurance Agents focus on sales and client service. Both roles are essential in the insurance industry, but they serve different functions within the agency structure.

What are the key skills and qualifications needed to thrive as an agency manager?

To thrive as an Agency Manager, you need strong leadership, organizational, and business development skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and digital marketing platforms is typically required, along with relevant management certifications. Exceptional interpersonal skills, strategic thinking, and adaptability help Agency Managers lead teams and build client relationships. These competencies are crucial for driving agency growth, ensuring client satisfaction, and maintaining operational excellence.

What is an agency manager?

An agency manager oversees operations at individual branches of an insurance company or another type of agency. Their duties are to assess the effectiveness of employees and implement key performance goals, such as increased sales, better customer service, or the introduction of new products. Educational qualifications for this job vary, depending on the size of the company and how many branches are in your territory. An agency manager should have career experience in the industry as well as leadership skills, good verbal and written communication, and familiarity with their company and its offerings.

How do agency managers typically balance client expectations with internal team capabilities?

Agency Managers often act as a bridge between clients and internal teams, ensuring that client goals are met while maintaining realistic timelines and workloads for staff. This involves clear communication, regular status meetings, and proactive problem-solving if challenges arise. Successful Agency Managers set expectations upfront and negotiate deliverables that align with both client needs and the agency's capacity, fostering positive relationships and sustainable project outcomes.
What are the most commonly searched types of Agency jobs in Ohio? The most popular types of Agency jobs in Ohio are:
What cities in Ohio are hiring for Agency Manager jobs? Cities in Ohio with the most Agency Manager job openings:
Infographic showing various Agency Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,201 per year, or $29.4 per hour.

Full-time

Posted 23 days ago


Job description

Location : Northwest State Community College - Main Campus, OH
Job Type: Full-Time
Job Number: 00225
Department: Custom Training Solutions
Opening Date: 07/20/2026
GENERAL PURPOSE
The Agency Manager will work directly with apprenticeship sites to advise students toward the completion of degrees while providing excellent customer service to business and industry clients. Advising apprenticeship students includes reviewing transcripts and prior work experience, registering students in appropriate courses, and ensuring compliance with college student policies. The Agency Manager will assist students in the completion of proper assessment tests and forms. This position will work closely with the Administrative Assistant.
ESSENTIAL DUTIES & RESPONSIBILITIES
  1. Maintain and build relationships with the appropriate leaders at each site.
  2. Visit each site a minimum of 3 times per year.
  3. Communicate degree information among apprentices and the training centers.
  4. Work with apprentices to assist them toward completion of degrees.
  5. Review transcripts and process transfer of credit consistent with college policies.
  6. Advise students in testing and registration processes.
  7. Advise students in the college graduation process.
  8. Assist with responding to written requests on our program for prospective new apprentice partnerships.
  9. Lead projects as determined with the Vice President - Workforce Development.
  10. Other duties as assigned.

MINIMUM QUALIFICATIONS
Education and Experience:
  • Associate degree or equivalent education and/or experience in a business, educational, technical discipline, or related field required.
  • Minimum of 2 years of customer service or sales experience required.
  • Previous experience in higher education preferred.

Necessary Knowledge, Skills, and Abilities:
  • Ability to work with private business to foster relationships and create solutions for industry partners.
  • Ability to create, manage, and close projects.
  • Ability to deliver presentations to small and large groups.
  • Ability to positively interact with external and internal personnel and build positive relationships.
  • Excellent computers skills and versed in all Microsoft Office applications.
  • Ability to drive/travel to agency sites for meetings and interactions.
  • Ability to learn the curriculum process and requirements at NSCC.
  • Excellent customer service and interpersonal skills.
  • Excellent communication, leadership, problem solving, and analytical skills.

SUPPLEMENTAL INFORMATION
SUPERVISION EXERCISED
This position will supervise the Agency Coordinator and other assigned staff.
RESPONSIBILITY FOR PUBLIC CONTACT
Position will interact with and conduct presentations for business & industry personnel, NSCC and other college personnel, and the general public
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to (30) pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Northwest State Community College is an Equal Opportunity Employer and educator that does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, religion, age, disability or military status in employment or the provision of services.
In accordance with the Americans with Disabilities Act, it is the policy of Northwest State Community College to provide reasonable accommodations to persons with disabilities. When contacted for an interview, an applicant who requires special accommodations due to a disability should notify the Human Resources office at the time he/she is contacted so that proper arrangements can be made for the interview.